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Detail My Auto

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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Auto detailing work

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10 years ago

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Mr Ed's Auto Care

Mr Ed's Auto Care

(10 reviews)

I recently purchased a pre-owned car that had an awful cigarette smoke odor coming from the A/C…read morevents, headliner and back seats. The dealer I purchased it from masked the smell of the smoke in order to sell the car, but after a few days of driving it, the smell was more than noticeable; it was undeniable to anyone that got into the car. That being said, I researched different ways to get rid of the smell and decided to go with a ozone deodorizing treatment. Upon explaining the situation to Mr. Ed, he advised that in order to ensure the treatment would work we would need to include an interior detail prior to the ozone. Full disclosure, he wasn't trying to upsell me, but rather he had worked with other customers with the same issue and his past experience was that doing the interior detail prior to the ozone was the much more effective route. After speaking to Mr. Ed multiple times, I decided to go with his advice, and I couldn't be happier with the decision. When I picked up the car, I saw that he had washed it for me as a courtesy and the car was shining inside and out! It looked better than it did in the showroom of the dealer I bought it at, and, most importantly, it smelled fantastic. I wanted to wait a few days before writing the review, to make sure the smell was truly gone, and I am glad to say that it still smells brand new. No cigarette smell! I will be bringing my other car in for the full inside and out detail, which is really well priced especially when considering the quality of the work. No doubt that I will be a lifelong customer for Mr. Ed and will recommend any person I know or meet that is looking for a car detail.

Customer service was great as they are super friendly. Only given it 3 out of 5 stars because I…read morepaid for the full detail and both inside and out and they failed to clean my trunk. Now I'm sure if I called and complained they would probably tell me to bring it in and they would rectify the situation but I don't have the time nor the patience to drive to the other side of town to have my trunk vacuumed. Not a huge issue but when it's a full detail it's unacceptable to forget the trunk, which was emptied out prior to the visit. Besides that they do solid work.

Magic Motorz - interior

Magic Motorz

(20 reviews)

We had our 2020 Kia Soul detailed for the first time with Magic Motorz. We inquired for a quote…read morethrough Yelp and they responded promptly with their pricing and availability. We opted for the valet service which was very convenient. They sent a text to let us know when they were on their way and how long it would take them to arrive. Did the same upon return. It felt a little funny letting a stranger drive off with our only vehicle, but they returned it in ship shape. It smells like a new car and it is spotless. It feels good to support a local women-run business. Natalie is fantastic (didn't meet her daughter, I'm sure she's fabulous). We'll return to Magic Motorz for the magic touch!

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Detail My Auto - auto_detailing - Updated October 2026

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