If you want someone to advocate for you and treat you like family, you have to work with Laura. She…read moreis the sweetest human, but also the most knowledgeable and hardworking agent ever. I swear she doesn't sleep! We had just had a baby, so we were texting her all hours of the day, and she always responds immediately! Questions? Concerns? She is there to answer them all and make you feel calm. She is organized, sending you everything that meets your criteria, but also very honest, telling you what she thinks isn't a good match. She is experienced and so good at her job! One example, she spotted asbestos flooring the moment we stepped into a home and she dragged us out of there! The cherry on top is when she stocked our fridge at our new home because she wanted to make sure we're taken care of. That's the person you want on your side. Honestly, I am sad that our process is over because I'm going to miss talking to her everyday. I'm referring her to everyone I know! Thank you Laura!!!

As a first time home buyer, Laura made the home buying process simple and easy with her expertise…read moreand knowledge on purchasing a home perfectly suited for us. She was so friendly from the first time we met her at a local open house. Laura took the time to understand the type of home we were looking for and helped us be competitive with different strategies and approaches. She was extremely informative at each stage during this process and didn't hesitate to answer every question I had no matter what time of the day it was. I highly recommend Laura as an agent and she will definitely be my agent again in the future if I buy or sell.

Proceed with caution when working with this realtor and his team as he does not follow ethical…read morepractices when negotiating home sales! It is extremely unethical to accept the best offer on a home as the selling agent only to cut commission so that the best offer stays within their realtor team. It's a dual agent sale and this is what was done to me which in my opinion shows this realtor and his team's poor character and lack of ethical practices. There are plenty of other trustworthy and honest realtors in NJ to choose from!

Used Gordon Crawford for a home purchase and a sale. Knows the market, gives you expert advice and…read morehas a team to support every need!

I attended one of West End's Buyers Seminars and was blown away. They clearly have a passion for…read morereal estate and a deep knowledge of real estate and how the local market works. The way they explained everything was so clear, helpful and really made it easy to understand (especially for a novice first time buyer like me!) Even though I'm not ready to buy just yet the agents and broker took so much time after the seminar to answer all of my questions and really made me excited to work with them when I am read to buy. It's clear they care about educating people and making sure we understand the entire process and what it entails. I feel like I got a great head start and feel really excited & lucky to have found West End.

Shaina at West End Residential was the most unprofessional, sleazy and incompetent agent I have…read moreever worked with. I would give zero stars if possible. I'm not sure if it was merely a bad work ethic or just ineptitude as she never seemed to be working or was even able to handle answering calls or texts.

Beyond unprofessional. We were working with Katrina to move from San Francisco to Morristown a few…read moreweeks ago. We had gone back and forth a bit and she told us that we were approved for the apartment that we wanted. We were excited and halted our searches. We reached out to her for the next steps and it seemed like it was taking her a bit longer to reply that day. We messaged her the next day and got no response. At this point it's been about 2 weeks and we've had no response. At least have the decency to let us know that you've changed your mind so we can move on in our searches.

I can't speak to their service as realtors, but it was really odd to have Anthony Vitale show up at…read moremy door today. Previously he had DMed me with "Why don't you meet me in person for coffee and tell me that. I know all about you. Be careful." And then he showed up at my house to tell me I needed to accept Jesus into my life. It was beyond surreal.

Do not rent from this company, and pass on 125 VALLEY ROAD IN MONTCLAIR, as it is basically a…read moretemament building. I just received a letter from this management company regarding my security deposit for an apartment I vacated in March. They letter stated that they would not be returning my deposit due to damages they claim I made during my tenancy. A month earlier I was told by the same management team that they would be returning my deposit within 30 days, so of course, I was surprised to receive the letter denying the return of my deposit. What is more disconcerting is that they falsified the date of the letter to make it appear that they had send it to me within the legal time frame. However, they sent it certified mail 2 weeks later on May 11. This is against the security deposit law which strictly states that a landlord has 30 days to return a former tenants security deposit. Not only did they falsify a legal document by pre-dating thier letter to me, but they also made up a ledger of "damages" to the apartment and charged me exactly the amount that they owed me in security...including a charge for $1250 to paint a small attic room that measured no more than 10x12! (By the way, landlords cannot legally charge a former tenant for painting walls). What a BLATENT FRAUD. Shame on them. But honestly, this was just the cherry on the s**t sundae. This building is a delapidated wreck, and the landlord is so cheap, that they never really fix anything. Just a lot of lip service. I lived without a dishwasher for most of the 16 months I lived there. The heat is sparingly provided (even though I paid a heat charge of $100 all twelve months of the year) and many times during the winter my apartment was below 60 degrees. Meanwhile, the attic room (which my son lived in), was never less than 90 degrees in the winter and over a 100 degrees the rest of the year, which forced me to buy a 10000 but air conditioner and run it 24/7 just to bring the temperature down to 80 or so. All this because some GENIUS decided to seal the skylights so they no longer opened as they were originally designed to. The room was a bonfire HOT BOX ALL YEAR AROUND. The circuits were overloaded and so running more than one appliance at a time would cause breakers to short out. Once a fuse blew and burned my son's memory card to his $5000 computer, which I had to pay $500 to replace. The walls in my bedroom did not meet the floor (yeah you heard me!), which meant that dust from the sheet rock was always present. All of these things were brought to managements attention, but they failed to do anything other than the cheapest repairs. They also had an annoying (and once again ILLEGAL habit of charging late fees if they did not receive rent on the first of the month! Legally tenants in NJ have 5 days to remit rent. Hey PMI- ITS CALLED A GRACE PERIOD...EVER HEARD OF IT??? Anyway, clearly they lack any semblance of professionalism...and forget decency. This company is a con and their properties are garbage. If you enjoy paying a premium to live in a temament, then by all means, give these jokers a call. I'm sure they will be happy to take all your money.

Amanda Peck is very unprofessional. I met with her Wednesday 710/2019 after several text message…read moreshe decided to meet with me. stating she was in a meeting all day, guess she didn't use bathroom or go to lunch. Anyway she told me apartment is still available and emailed me application. The next day I had all documentation as requested by her. I texted called, and email she never responded. Only after numerous calls to PMI property they told me listing is no longer available. Amanda Peck has not returned my calls or text to this day .I know she received text because her read receipt is on., so unprofessional. Do not contact her. Any other review about her timely response is a lie she probably wrote it herself. If they had ZERO THATS WHAT I WOULD GIVE HER. Very childish of her

Very knowledgeable and friendly realtors. The purchase of our new home was easy, and everything…read morewent very smoothly. We received excellent personalized service. And processing paperwork was fast and convenient as most was done electronically.

I have been using Real Estate Agent Laurie Behre for years now. She is simply outstanding! Very…read moreknowledgeable in regards to all aspects of real estate. She knows a vast area of NJ as well as PA. She is patient, NOT pushy and puts the needs of others before herself. She is honest and will tell you all you need to know about any house you choose to look at. She definitely does her homework! Two thumbs up!

Stay away. In the spring of 2018 I asked them to decide what price they thought I should list it…read morefor and went with their advice. Then over a period of 10 months they kept coming back to lower the price. I had expected them to know the market and price it right. It sold for $125,000 lower than their initial "expert" opinion. I had listed a piece of land to sell with them as well. They priced that and then had bids that continually disappeared. The only bid I had was one that I found myself. I pulled the listing.