Austin Bowen, the GM, came to see the project, kitchen and office floor. He was professional and…read morefriendly. I had a bad experience with a previous person from another company and perhaps was a bit dubious but he reassured me that I would be happy with the job. He was right. I was impressed that he stayed in touch. Other companies do a great job selling but then abandon you leaving you to work out things with the crew. He kept in contact and came to the job site to check on things. The crew was respectful and professional, Rafael, Felipe and Jorge great guys. Yes, I recommend this place.

From ordering to installation, Carpet One was phenomenal. Chris answered all questions, kept in…read morecontact during the installation, and checked on the floors during the process. The floors turned out spectacular. They also had the best price in the area.

Of all the contractors I hired to update my late father's house, Renovation Flooring exceeded all…read moreexpectations. I had met with 4-5 different flooring companies that came recommended by Nextdoor neighbors, but after meeting with Jeff Roy, my mind was made up. As you can imagine, preparing a house for sale while still grieving a loss is not easy, especially when you don't live in the area. Sure, Jeff understands flooring, but he also has a sharp eye for detail and an understanding of real estate trends. He did not try to oversell, and in hindsight, all his advice proved to be sound. Jeff and his crew completed the work in less than two and a half days, working around the painters who had fallen way behind schedule. They removed the wall-to-wall carpeting on the upper level: one huge master bedroom, two smaller rooms, hallway, common area space, and stairs. The floors are gorgeous, giving the house a much needed facelift.

Very professional, high quality workmanship. Top of the line products with great customer care…read more John at Renovation Flooring was easy to work with and kept us informed on the progress of our project. Great organization at a great value!

Stay Away! Went to order flooring and due to the flooring being a special order, they "highly…read morerecommended" I have their sales person measure my home - I agreed....they are the experts. Their measurements were 300 sf greater than mine, so that is what I ordered per their recommendation. Fast forward to completion of job....I had 500 sf (28% overage) extra. I asked them to take it back as MY measurements were correct, but I ordered against their measurements ("the experts"). They charged me a restocking a shipping fee to return 300 sf - cost me $430...and they wanted a thank you for letting me return it at all. HORRIBLE customer service, rude attitude, and they rip their clients off.

Rude customer service. Not satisfied with their services. Wouldn't return the calls after I…read moreexpressed my disappointment

I had a great experience working with Deana selecting new flooring for my house. She provided…read moreexcellent selections balancing budget and style and after the install, the product looked great in the house. Excellent customer service and followed up to make sure everything went well. It is also great to support local businesses. I totally recommend Deana and Carpet One.

I really wish there is a way to make separate ratings for the business' sales people and their…read moreinstallers, because they are like night and day. The sales people would have earned 5-stars, but since the installers are part of their business, I have no hesitation rating it 1-star. I was deployed to the Middle East in support or Operations Iraqi Freedom and Operation Enduring Freedom, when my wife went to Carpet One to have our house renovated with new carpets and install tile and hardwood flooring as a surprise for me when I returned. She told me the sales folks were really friendly and knowledgeable, and they were patient with her until she had finally made her decisions. My wife was thoroughly pleased with them and felt confident she was going to have first-rate installers install everything professionally. Oh, how wrong she was to assume that. As I said before, I was deployed at the time, so I wasn't around to oversee and quality check the installers' work, and I think they thought they could pull one over on my wife and do a half-ass job. At first, my wife thought after all the installation was complete that they did a really good job. But after some time passed, and the excitement of having new carpet/tile/hardwood flooring installed in our entire house passed by, she began to see some flaws. But she didn't see problems that were that big of a deal. When I finally returned from my deployment and settled back into routine life, I began to notice some serious issues that even I - at the time, completely ignorant of all types of flooring installation - knew were unprofessional, sloppy and lazy work. Here are just some of the problems I found (I'm sure there are quite a few I'm forgetting): With having new hardwood floors, the installers had to put in quarter round moulding at the baseboards. The problem with that was they didn't cut them to correct sizes, and didn't even use "returns" where it terminated at locations like doorway jambs or middle of the wall. If you aren't sure what moulding returns are, please see the following website: http://www.homedepot.com/c/molding_how_to_cut_crown_molding_with_a_miter_saw_HT_PG_TH. What quarter round they did install, they didn't fill in the nail holes, let alone even caulk or paint it. At our back door we began to see water damage to our hardwood. We had someone come out from the store, but their lame excuse was that we had a leak from our door and it wasn't their fault. They didn't listen to us when we said we didn't have any problem before having hardwood installed. Our kitchen/breakfast room have tile, while the living room has hardwood. The installers used a strip of wood to cover-up the seam between the two mediums, but they didn't sit in flat, nor even cut it to the right size. As for the rooms we had tile installed, I have found numerous places where they didn't cut the tiles correctly, got grout on the baseboards and they didn't seal the tile grout. And it really pisses me off that these idiots didn't remove the baseboards' old caulking prior to installing the tiles and sealing them with grout. Now one can see caulking sticking out from the grout, but if I tried removing it, then I would pull grout out also. All in all, it is the lack of quality these lazy, non-professional charlatans demonstrated to us that has caused me to learn DIY for everything inside and out for our home (plumbing, electrical, flooring, etc), and I now refuse to hire any more "professionals," because I have learned I am the only one who really cares to do the job right in my house! Final words: If you know how to install carpet/tile/hardwood, then I would recommend you stop by and see the sales folks, because they really are nice people. If you need installers, then steer clear of using Carpet One's folks!!!

Needed a particular floor for my bedroom/bathroom transition. Norman took a lot of time to find me…read morea piece of scrap before having to order it. Great communication and delivery.

I recently had luxury vinyl planks installed in my rental unit in Sandestin by Destin Flooring…read moreAmerica. It was a pleasure working with Brian! He provided me with several options and keep me informed throughout the entire process. I really appreciated his frequent communications. The finished product was beautiful and of high quality.

Thomas did an outstanding job cleaning our carpets. Plan to use every four months to keep the…read morecarpets looking new.

Amazing job! Very quick and professional! They left my carpet looking brand new! Very friendly and…read moreknowledgeable! Great affordable prices.

They did an awesome job getting stains out of a couch that previous cleaners had now been able to…read moreremove. They were prompt and extremely courteous. Definitely will use them agat

I used the Yelp deal and hired Oxi Fresh to clean our condo carpets. They did an awesome job and…read morethe process doesn't leave the carpets wet. In fact, we were able to walk on them right after the cleaning was done. Plus, the woman they sent was super sweet and professional. Great company!