Me and my wife were going to service this care facility but after paying a application fee, we were…read morenot completely sure if our child was accepted for care. We called 4 times to receive a complete answer but every time we spoke with someone they told us that the application wasn't found, that they would have to refer us to the director which isn't available at the time. After receiving the run around for a month, I apply for a refund for the application fee since no one could give us a clear answer on if we were accepted or not, or why they couldn't find our application. The director calls me to confront me about the refund not even to reassure me that my child was accepted for care. She goes on to argue with me for 10 minutes telling me that my experience was not my experience until I hung up on her. Definitely feel like me and my family dodged a bullet after dealing with the obstinate director.

My grand daughter attended this academy when she started it was smooth sailing no problems,this is…read moreher last year attending because she will be 5years old and all of a sudden one immature adult women and I use that loosly decided to take it upon herself and started picking at my grand daughter,the issue was addressed to the new owner and she assured that everything would be okay but if we wanted we could send my grand daughter somewhere else if we felt uncomfortable,I mentioned that people who are called out on their childish behavior usually will continue taunting a child in a sneaky way.This should not be allowed.This is bullying beware of Shannon she is a bully!

Very professional well staffed learning environment for my child. The progress my child has had…read morewith this daycare is remarkable. Thank you to the helping hands and director of miles of smiles you are the best!!!!

I want to start off by saying that majority of the staff is extremely friendly and I did receive…read morelots of updates for the short time that my son attended the daycare but I would not recommend this daycare to anyone. I expressed my concerns about the ratio and the wellbeing of the children and the teachers to the director Sonya and she decided to terminate my child's care immediately. I didn't curse her out or anything. I simply expressed my concerns about the fact that it's 1 teacher and AT LEAST 7 infants (there's 7 infants in the classroom my child was in). Texas teacher to infant ratio is 1:4 (0-11 months) and 1:5(12-17 months) and even that is a lot. so for one teacher to be left with up to 9 babies is crazy. The director claims that it's two teachers but every day I picked him up there is not two teachers. The other teacher is with the toddlers. She claims that she cares about the well being of the children and the staff but I can't tell. There was literally a toddler in the room with 7 other infants and still ONE teacher. That is unsafe for all the children and the teacher. If I dropped my child off before the infant teacher got there, my child was out with the bigger kids and they were completely out of ratio. Also they changed the pick up/drop process less than 2 hours after I expressed my concerns about the ratio. It is a really small daycare. Getting to and from the daycare is a hassle. Parking is a nightmare. Navigating through the daycare itself is a hassle. My child was only there for 15 days before he was terminated immediately and it honestly was a blessing in disguise. Please think twice before you send your child here and if you still decide to I wish you and your family the best!

My child has had his arm popped out of place twice and no one can provide explanation or vocally…read moreinform of situations until questioned. Bite marks would not be mentioned until asked about. Would not recommend bringing your child here. Did not even care to ask why we wanted to unenroll our child until a second phone call.

This daycare loaded a van full of children anticipating an impending field trip, to only yank 5 of…read morethem off to be left behind, teary eyed and confused. The best BS excuse they could muster was some hailmary attempt of only taking children who regularly rode in the daycare van. Parental inquiry was met with rudeness and professionalism. Buyer beware.

As a first time mom, I was really skeptical of sending my daughter to daycare. But when I found…read moreSaint Anne's and met the director and staff it out my mind at ease. They are amazing with my kid and she flourishes daily. Great place for your kids!!

Great daycare in my opinion. My 4 year old has been there since it began. She loves the teachers…read moreand the activities. They have a very secure facility, you need a passcode in order to enter. I don't have any complaints. You have to pack your child's lunch, but that is not a big deal. Very happy with the place.

My two granddaughters went to this place and I would hardly call it a daycare. First incident my…read moredaughter went to pick up her girls and was notified that one of the girls stopped breathing....STOPPED BREATHING!! No call or anything but luckily that wasn't the case from the ignorant staff. Should have left then but we didn't. Then the oldest face was all scratched up from another kid. They stated they let him go but wouldn't let her see the camera's because of their policy so I asked to see the policy and was told by the attorney they would email it. Received the email and of course my spouse has a Doctorate in IT so we saw that it was just created that day so once I called them out on the lies they agreed to let her watch the cameras. Also this same day I was at the daycare to see the girls and no one mentioned that she was scratched or anything. I wasn't even out the parking lot when my daughter showed up and her kid was all scratched up. The owner and staff talked about how they love the girls so if this is how they show love please we don't need it. The next incident same daughter staff reported once she picked her up that she has a hang mail and is very protective of her finger. My daughter gets her kids dressed every morning so she would have noticed it but again no call to confirm if there was a problem with her finger so she wasn't made aware until she picked her up. Took her to the ER where her finger had to be drained. Of course they are good at not being held accountable. We understand kids do things, get hurt etc... but the lack of accountability, empathy and the "I don't give a F*ck" attitude is so unprofessional. This is just one of the very reasons we don't support black owned businesses. The staff are idiots and I'm being nice about calling them that. When she got her face scratched up the staff would avoid her, wouldn't talk to her without a witness which is fine but no one ever came to speak with us. Don't return calls to help parents ease their anxiety when dealing with the uneducated staff. Lastly today they were told the girls could not return due to another scratch and her fingernail that's about to fall off (that was expected due to her finger being jammed) if the staff knew anything they would know this is the expectation and you don't have to be educated to know that. This place should be avoided like the plague. The staff is uncaring, unprofessional, they lack any kind of empathy and they definitely are not held accountable. This Black owned business is a joke and I will continue to write bad reviews on every platform UNTIL we get a proper apology and a better reason for the quick dismissal of the girls that they so call love. Sincerely the wrong one grandmother I will not post pics of my babies face but just know the scratches are so deep on her face that the kid was on her for a bit before anyone bothered to notice. THESE ARE ALL FACTS!!!

if I could put zero stars I would but let me start off saying they don't call if theres and…read moreemergency with your kids you'll find out whenever you pick them up. I had a few incidents with them the first incident was when they didn't notify me about my 5 month old daughter had stop breathing and when I asked the manager why they didn't let me know she said because she got busy that's why she didn't let me know my child had stopped breathing the second incident was when they let a lil Boy scratch scratch my 2 year Old baby's face but tried to make it not a big deal saying thats what kids do but she had multiple scratches on her face and her shirt was bloody when I got her clothes back.the manager up there started to avoid me after this incident happened her name is mrs.wright She will avoid you if something happens to your child.0/10 I DONT RECOMMEND BRINGING YOUR CHILD HERE.