What should have been a 15 minute service, took 30 and was of incredibly poor quality. When I…read morearrived, I was asked if would be open to getting a free wax (it seemed as if the water was just finishing training or just finished training) and I agreed to this. I understand that training services aren't just that, but there's also a certain expectation of quality. I had a Brazilian that left a lot of hair behind and the waxer pinched me a number of times trying to get the wax strips off. As I was under a time constraint and had planned for a 15 minute service, I had to stop her after 30 minutes and leave without a complete wax. She was very nice, but the service was incredibly disappointing and left me frustrated

I have been a client here for many years with nothing but positive feedback. I have recommended…read moreEWC to a number of individuals. Majority of the team members are excellent, however, the Associate Manager lacks professionalism and ability to provide customer service. As the forward facing staff member, and second in command, I would expect more. Clients deserve a higher level of service and someone with the maturity to address questions and concerns. Unfortunately, my last two visits resulted in the same frustration with this individual and her immature, unprofessional, unpolished response. Very disappointed. I feel badly for the technicians who work with her. I would not recommend this location until a change is made.

I had a wonderful experience at Akshi Beauty Salon. I was able to make a last-minute appointment…read morewith the owner on a Sunday a couple of weeks ago, and she did a beautiful job threading my eyebrows, which others have found tricky to do. She did a fantastic job and they're still looking great weeks later! If I lived in the area (I was visiting from out of state), I would DEFINITELY return. The salon was spacious and clean, and the owner was friendly and really listens to what her clients want. If you need any eyebrow or facial services, make sure you book an appointment with Akshi Beauty Salon!

From the owner: Get ready to glow at Akshi Beauty Salon and let your beauty shine brighter than ever before!…read moreWhether it’s getting your eyebrows done, getting a relaxing facial or a beautiful Henna design - Akshi Beauty Salon is the place to be at! Visit us at: 457 Troy Schenectady Road, Latham, NY 12110 For appointments, call: 845-475-3025" Walk-ins are Welcome!

Mary and her staff the best. I have short, stubby lashes that grow in weird directions with very…read morehooded eyelids and my lash lift & tint with lash enhancement made all the difference. I also have blond, barely-there and thinning eyebrows and although I was extremely nervous, she gave me great brows - exactly how I personally wanted them - Not too angular and extreme. She really takes the time to do everything tailored to you. They last a while too as I am just booking my first touch up almost 2 years later. I would not go anywhere else.

I became a client after doing a ton of research on microblading. Mary's website contains complete…read morecomprehensive knowledge about the process and aftercare. I scheduled meeting Mary for a consult several months ago. I just finished my 6 week touch up appointment and couldn't be happier with the results. Mary is a skilled professional, she walked me through the options available, ultimately I went with an ombré dot rather than line microblading look, which was more in line with what I wanted as an end result. She checked with me for shape and color, it was a collaboration and very reassuring. Measurements were carefully taken and a good amount of time getting numb and check ins to make sure I remained numb for my comfort were appreciated. I loved the results so much I went back for a brow tint a few weeks later and now have become a lash client. I highly recommend the salon to all of my friends & family. This is where you want to go for expert, professional work.

Before I found Claire, I had lost all hope of finding a decent hairstylist in the Capital Region. I…read morekept hopping from salon to salon to try and find someone who could perform a decent cut and color, and at the very least not destroy my hair. By fate, I found Miss Claire and I've never considered going anywhere else. She works magic. She is a master of her craft and better yet, a genuinely great person. She not only cuts, colors, styles (etc.) your hair, she consults with you to determine exactly what you're looking for so you leave 100% ecstatic about how you look. She also educates you on her process so there's never this feeling of "oh crap, what is she doing"...(come on ladies, admit it...we've all been there). When you see Claire, you will leave feeling and looking beautiful every single time.

From the owner: BE ECLECTIC... To…read morehelp every person discover and embrace their unique beauty. Because style comes in all shapes and sizes. A Capital Region innovator in beauty and fashion since 2016, Eclectic Beauty Collective is an inclusive community rooted in creativity and style. Blending skill and trend with positivity and vision, Eclectic assists each client in discovering--and nurturing--their own unique beauty.

Fantastic Professional Staff, Amber has been my stylist from Day 1 too. I met the owner/operator…read moreJessica, through Amber too. social distancing is 100%too. Chairs are spaced apart, beautiful separate rooms too

From the owner: Our salon specializes in offering superior hair care in a private and calm environment. We…read morespecialize in consultations, haircutting & coloring. We offer a wide range of color techniques and we pride ourselves in always staying up to date on the latest education available.

WHEN: Tuesday @ noon…read more I made an appointment with Shannon a month prior. The salon wasn't that busy at the time. Shannon and Alexandria staff are so welcoming. The salon is beautiful and big inside and outside. COVID PROTOCOL People who are vaccinated don't need to wear a mask inside the salon. There are different areas for hair/ makeup, nail area, facial/lashes/waxing area room. The salon was very clean. our nail technical sanitize and clean the mani/pedi areas after. SERVICE Excellent service! Shannon our nail technician and has been doing my family's nails for many years. We had to go back to Shannon for my nails to a special event. Shannon did an excellent job filing/ smoothing my callus, cuticles, nails. It did not hurt one bit. I've gone to many nail salons in California and I haven't encounter a technician whose as good as Shannon. She's very good with different types of nails, ANC, gel, regular polish, you name it she can do it. She's also very creative w nail art designs and give recommendations to nail colors for designs. I did both mani and pedi. Both regular polish. It took about 1.5hrs. Shannon was very thorough with the French mani w a twist design, she freehanded the nail tip which was impressive!! Shannon also does lashes, facials, waxing, bridal makeup, etc. I'm going back to her for a lash lift before I travel back home.

I love Alexandrias! Alex and Britney traveled to Saratoga Springs for my wedding day and I…read morecouldn't not have been more thankful. Not only did they make the whole morning relaxed by perfectly timing the day but they were fun to have around and made everyone feel so calm! I would recommend them to anyone. Most of my bridesmaids live downstate and have even asked if they'd travel (which they would!) Thanks again ladies! I'm forever grateful xo

Actually ZERO stars. I would not recommend to anyone. The hair dresser simply refused to do what I…read morehave been doing to my hair for 20 years. I go back and forth often from my brown to blonde hair however this young girl was wasting an hour of my time (both appointments) explaining to me why my hair would not go blonde. She would not highlight my hair unless I did it HER WAY which starting cost $310 and I did not want what she suggested, I went there knowing exactly what I wante. I simply went to another salon the next day and got exactly what I was asking for and for exactly what I expected to pay. This first two times i visited this salon my hair color was terrible, they do not know what they are doing and they are very snobby. The vibe is uncomfortable because of the snobby know it all behavio.

Erin does a wonderful job. Great haircut fun shop. Very attentive. I'm always greeted with a smile…read moreand refreshment request. Enjoy my appointment.

I come here regularly for my eyebrow threading and it's always a satisfactory experience. Found…read morethis shop on happenstance when in the area one day and it's now my regular. Haven't gotten any other services done, but 100% recommend eyebrow threading! Best place I've been to for it. It's always a fast service even as a walk in. Accurate and as painless as possible too. If you're looking for a new place or even a first ever experience this is the place! 10/10 all the way around.

Im not from upstate NY, and extremely picky about who touches my brows. I was hesitant to try…read moresomeone locally when there are so many options in NYC but decided to give Reema a chance. Wow. She is great. She's been my go to while in Albany and I highly recommend her. As per COVID concerns, she is strict about taking precautions and does not put the thread in her mouth while threading. She wraps it around her neck instead. She offers other services as well (waxing is with a roller not with popsicle sticks). But have only gotten my eyebrows threaded with her. I just want to add that I'm a bit obnoxious and picky about places that I go to, but Reema is truly great. She is the owner and the ONLY one there so you know you'll always get a great job done.

It was tough enough to find a new "botox girl" after relocating from San Francisco to Brooklyn but…read morethe real challenge was finding one after COVID-19 landed me working remotely in a farm house upstate. I was convinced I may have to live with my forehead as-is and began an impressive collection of hats. Enter Kelly. I actually came across their IG and almost wrote it off as too good to be true: experienced, multiple accolades AND up-to-date communication with clients through social channels (with a sense of humor to boot.) I had my first appointment with Kelly about a week ago and can confirm she and her team are as good as they seem. *Detailed consultation with personalized recommendations and thorough explanation of treatment plan: check *Demonstrated knowledge of injectables and facial muscle composition/patterns: check *COVID-19 precautions: check check check, inclusive of temperature reading prior to entering and contact tracing. HUGE plus. *Bedside manner: this isn't a must-have for me, I'm more of a 'ends justify the means' when it comes to injectables and prioritize competency over conversation but Kelly's personality was too good not to mention, plus a huge perk to anybody new to the scene who could use a little comfort! Highly personable, funny, professional and visibly skilled at her craft. *Results: We all know this is what you've read this far for. 10/10. I had even asked about a particular injection site and it's contribution to my desired results and learned something new. I achieved some of my favorite results with less units than with my previous provider. TL;DR So yeah - this is the spot.

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.