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    Desigual

    4.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    2 years ago

    Helpful 5
    Thanks 1
    Love this 9
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    The Salvation Army Family Store & Donation Center

    The Salvation Army Family Store & Donation Center

    4.0(23 reviews)
    8.6 mi
    $$

    This is a horrible location. I have been going to this location for many years but won't be…read morereturning since the last two visits left me feeling very shocked. One of the young guys at the donation dock, and the store "manager" were horrible to deal with. The last visit I was dropping off donations. At some point during or right after Covid, they put out a sign by the donation dock that says to stay in your car. I thought this was a Covid - don't spread your germs, thing. (So when I gather up my donations around the house, I collect items for Salvation Army, and other items for a woman's shelter. so usually I have two sets of donations. Also I may have items in my trunk cuz they live in my trunk, such as a large basket I use for produce when I go to the grocery store.) So I stepped out to make sure the employee grabbed the right box. An older gentleman told me that a young guy would be out to meet me, so I didn't need to lift the box. Then he disappeared inside. The young guy came out and told me I have to stay in my car. I explained that I needed to make sure he grabbed the right box since I had other stuff there. Then he got snotty and asked me if I could read the sign. So I said again, that I was just making sure he got the right box cuz I didn't want him to take the other stuff. So he said super annoyed, "You can see the sign, right?" (What? Seriously bro? Do they think people who are donating are going to steal from the clothing bin outside the dock?) I said, well if you're not going to allow me to make sure you don't take the wrong boxes then I guess I'll have to make my donations elsewhere. And his response was "yea, do that. Don't donate here if you can't stay in your car." So that is what I will do. There's a Good Will at Ford and Telegraph which is closer to my house so I will do that from now on. The second to last time I made a donation here, I went in to shop. I bought a dining table and 4 chairs they had for sale. I paid for the item and returned later with a friend to help me load it. An employee got us a big flat bed type cart to load it, but it looked big to fit thru the front door so I asked if we cud got thru the back which was right there, to the dock, which was another 20 feet and out the back. She said she would ask and disappeared in the back. She came out and said yes you can go out the back. So we loaded it all on the cart and we were bringing it thru the back, just like the employee said we could. Suddenly a really tall guy starts yelling at us "What are you doing back here! You can't be back here!" We explained that we were told we could go out the back since the table was so wide and it wouldn't fit out the front door. He kept yelling "Who said you could! I am the manager! You cannot be back here! I am the manager! I didn't give you permission!" I seriously wanted to reassure him that "HE IS THE MANAGER AND THE WHITE LADY WASN'T USURPING HIS AUTHORITY. ITS ONLY BECAUSE ITS A BIG ITEM AND IT CANT FIT THRU THE FRONT DOOR. ITS NOT THAT DEEP!" So we had to go back into the store and disassemble the entire table, and bring it out the front door in grocery carts. Maybe this place gets robbed a lot or something? Ugggggg Just never mind. Not going back here again.

    I have shopped here for years and in the last couple years it has become the most unfriendly store…read morein my opinion. I will not name names, but have to say theres a lot of attitude here. And its just one. After the last couple visits and the experience from the same person, I will move on to the others in the area. I have recently started a reselling business and love to shop and can spend quite a bit. Unfortunately even though they are very close to home, I will go the extra distance for the better experience.

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    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center

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    Willow Tree - We are lovin' the boho vibe that is so popular now. Wears with a pair of jeans OR a nice skirt. Versatility is our jam.

    Willow Tree

    3.3(6 reviews)
    10.8 miDowntown Wyandotte, Downriver
    $$

    My mom 78, bought 160 bucks worth of items, paid cash. The receipt states refunds within 14 days. I…read morewent for a refund. All tags were on the items, was told I could not get a refund, store credit only, as they were gifts?? What??? I then said, she paid cash, was told, well, we don't have cash in the store. Here is the receipt. I was told by Diane (that sold her the items) that she did not recall the purchase and obviously did not mention a gift receipt. Crappy store policy not to honor their return policy. The owner did come out and state, only an exchange. Horrible policy! The sales gal was trying to help me and make conversation, and was nice. I was also told, wow, we usually do not do exchanges. If you are a small business owner, honor your policies.

    Very poor return policy. To return 2 pieces of clothing with tags still intact and well within…read moretheir strict, and quite frankly unreasonable (compared to most other stores) 14-day return policy, the clerks hemmed and hawed, inspecting the clothing, and going back and forth to someone in the back presumably in charge to find out if I can return the clothing. They were VERY hesitant and acted cold as though doing ME a favor. I was told I can be granted an exchange. I asked why I could not receive a refund and was told they didn't know why. So I asked for a store credit as I was pressed for time - then again the clerk went back to the nameless, faceless person in the back who had to grant permission for a store credit (yes, really). I do not recommend any merchant who does not take care of their customers when a purchase doesn't work out.

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    Willow Tree - This longer 1/4 zip may be the most popular of our styles in this brand.

    This longer 1/4 zip may be the most popular of our styles in this brand.

    Willow Tree - We love blazers.

    We love blazers.

    Willow Tree - This open cardi is a stunner. The colors, the velvet fabric.  YUMMY

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    This open cardi is a stunner. The colors, the velvet fabric. YUMMY

    Desigual - womenscloth - Updated May 2026

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