Tristan, Chad and Jamal did a great job installing a new sump pump system in my crawlspace. They…read morewere very professional. Answered all my questions. Very easy to work with. The only frustration was that I was told that a battery back up was not available on my system. But then when it was installed, I was told add it in the future. I would have done it right away if I had been given the option. But overall, I'm pleased but we'll see once it's really rains!

I'm giving a five stars because of the amazing support and customer interaction with laci she was…read morean amazing person who truly cares about her customers and devotes her time to making people not only satisfied but appreciative of what they can give the customers, they did crawlspace encapsulation and dehumidifier for me we had some hiccups with communication and she personally took time out of her busy schedule to personally call me to resolve the issues without me even needing to contact the business, she fixed what small issues I had no questions asked, she also went above and beyond to offer to fix another issue I was having free of charge since I was struggling financially!

I have worked with Berkshire Hathaway HomeServices Premier many times over the years. Though each…read moreagent has their own unique strengths, each has shown that they will go above and beyond what is expected to represent their client. They are a staple in the Roanoke Valley and have one of the finest reputations in the area, which is well deserved. I would gladly refer any one I know to Berkshire if they were buying or selling a home. I have no doubt that they would be satisfied with their experience.

KRIS LAYELL went out of his way to communicate with me, the other agents involved, and the title…read morecompanies to insure a smooth closing. He also kept me in mind when he heard about a washer and dryer for sale because he knew it would help my budget. I appreciated the fact that he really listened and responded to what was important to me. I would definitely work with him again should the need arise in the future and highly recommend him.

Probably the worst contractor Ive encountered. Incompetent in communication, skill,…read moreprofessionalism, and customer care. Broken promises, foreign subcontractors can't speak the native language. ENGLISH!

Hands down the best experience I have ever had in regard to home renovations. Wes was thorough and…read morefair on pricing. He visited our home multiple times to ensure the progress, materials and work were perfect. He even came to our home after the project was wrapped up to make sure it was cleaned up and clear of debris. The workers cleaned up the site each night before leaving and were very professional. I highly recommend and will use 220 Roofing and Restoration again.

I have a property in Roanoke, VA that continually had issues with mold, mildew, and algae. Mark…read moreoffers a Nano Technology sealant that prevents future organic growth on exterior surfaces. I was tired of hiring a pressure washing company to come out every year to clean my rental property. They came out and professionally cleaned and applied their sealant and now I don't have to worry about annual cleaning fees because his sealant comes with a 10 year warranty! I wish I knew about this company years ago!

If you want quality work, I highly recommend you do business with Shield Roofing! Our new roof…read morelooks amazing and I can't say enough about the professionalism from all the crew! They were professional and personable at the same time. And they stand by their work. We will be recommending them to my friends and family !

Contacted throgh the website for new roof quote due to leaks. Took several days to get back to me…read more Was given a 9am monday appointment. Called and said he had a flat tire and would be late. Showed up at 10:30 am after I had left for work. My wife handled talking to him and said he did a very thorough evaluation and found numerous problems most of which I knew to be true so he seemed very knowledgeable. Said he would email a quote. It's been 10 days and I've heard nothing. Searched BBB.org for some info on this business and found nothing. Searched the Department of professional and occupational regulation for a contractor license under his name, business name and address and found nothing. Nothing on the website about being licensed either. Not sure what to think.

Update on my review of Rey Hardwood Floor from September 5, 2025 - after talking to Rey, he…read moreexplained what happened the day he did not show up to give me an estimate. The refinisher I had hired to do my floors didn't work out, so I contacted him and he came right out to give me an estimate. They started work pretty quick, and were done in a shorter amount of time than the initial contractor had said. They did a great job! My floors are 18 years old and they now look new! During the process, he answered my texts promptly and addressed my questions and concerns. Would highly recommend!

Always great work and service. Very professional and timely at completing the work requested.read more