This weekend my husband and I went into Amidons by the Powerhouse Mall in West Leb.l for Christmas…read more I found a pair of Italian gold hoop earrings I loved and noticed a nick in the gold on one earring and a large abrasion/wear on the other. I asked if another pair could be ordered and they weren't sure because it was the weekend and they needed to reach out to the manufacturer. Today they called me back to say it's out of stock. What got to me is that they were perfectly comfortable selling those earrings to me with damage and tried explaining to me that it's the type of polished gold and it will mark up eventually anyways. If you spend $1,000 on a pair of earrings, you want them in nice condition to begin with. I asked if they could fix the damaged ones on display (bc I loved them that much) and the sales rep said no. It's my second bad experience there. Last time I brought my great grandmothers ring there to get it sized. The jeweler accidentally sized down to a thinner band. When I went to pick it up I noticed it right away. The sales rep never apologized and after the rep confirmed the error on the order, they just offered to refund me for the lesser gold. I didn't trust them to take my ring again at this point to fix it. I didn't want this ring to keep getting resized several times when they should've gotten right the first time. I was extremely disappointed because it was a 75+ year old family diamond ring I was gifted to me. It has significant sentimental value to my family and I felt as though it wasn't a big deal to them and just another job to do. I'm not one to make a big deal about things but since this was my second poor experience there. First with the sizing of a family heirloom and second with not caring enough about a piece they're going to sell at full price with visible damage to it. You would think they would care enough about the pieces they sell to be in new condition. I wouldn't have even bought it at a discounted price due to the damage. Wish I took pictures of them to post but in the moment I didn't think of doing this.

Neither knowledgeable or helpful when I went in to ask about jewelry repair. Seemed less than…read moreinterested. Will never go in again for ANY reason.

My husband had an idea for a necklace he wanted to make for me and worked with the jeweler to make…read moreit exactly what he envisioned . He said it was a great experience and the craftsmanship was beautiful.

Jude and Beau helped us with a custom engagement ring and I cannot say enough amazing things about…read morethis family-owned shop. The process started with a consult where we chose our stone, setting, and other details. We originally wanted it to be done in July but pushed up the deadline to May after my fiancée proposed earlier than (I) expected. They were able to accommodate the change and we went to pick up the ring today! It looked just like I wanted and we planned and I can't wait to go back for my band!

I brought in two bangle bracelets where the charms had fallen off. One had the o-ring and the…read moreother needed an O-ring and also needed the opening to be filled up a little bit and he wanted $130 which I thought was extremely high! When I questioned why he said the price of silver had gone up. I haven't had jewelry repaired in a while so I wasn't sure so I decided to do it. Then it was going to take a little over a week and I was gonna be out of town so I took them back. I went to another store - Capitol Romance and my total is only going to be $12.

We have been going to the Jewelers Workbench way back since it was a kiosk in the Steeplegate Mall…read more The workmanship is top notch, the customer service and care can't be beat. I just had an old ring restored for my wife with a replacement of missing stone with a ruby. It was beautifully done. On top of that, Gregg is a generous and kind man who always goes above and beyond when doing any kind of repair. I highly recommend the Jewelers Workbench if you are in need of any kind of watch or jewelry repair or restoration.

A really nice ships with plenty of Knick knacks to buy. We enjoyed looking and purchasing some of…read moretheir Christmas items but they also have plenty of New Hampshire souvenir items as well. The young lady who to care of us was very nice and helpful.

Great little store with enough things to browse for an hour. Amazing selection of jellycat and…read moreother stuffies.

When a loved one passes, have you ever felt the need to donate the money left to you to a jewelry…read morestore? What?? You say "no"?? huh, isn't that funny? I didn't either!! Well, NT Ferro's felt the need to take such from my family? What am I talking about? Well, read on............ Our grandmother had recently passed and left some heirlom jewlery to us. We had it appraised at another reputable jeweler and were told a certain amount. With that said, we then took it to NT Ferro's- what a mistake! NT Ferros is where we took our recently inherited jewelry to see what our options were as far as reselling/consigning and have what we were hoping to be a positive experience.You may want to grab a chair as you may feel sick and floored the same way I did, to the point that you can't even stand. The jewelry that we left in the trust of their hands (as well as upon their request that we leave in their possesion) was then held for ransom like a hijacked train and with the appraisal at half the amount of what was originally told to us from the previous reputable jeweler. We were then told that the items would only be released upon a fee of $50! Are you kidding!! Talk about taking advantage of someone in their time of requesting help!! Well we must have known about this you say?? I even had to second guess myself but there was absolutely no mention, nothing in writing. Only a claim ticket of the items-that was it. Maybe you say that they cleaned the items, restored them, etc.....nope. They were in the exact same condition. Maybe you say they went out of their way to research the items further........nope. They tried to tell us they were only willing to give us a considerable amount (basically half!) of the appraised value we were originally quoted. Even the mall kiosks would offer more than that (not that this is what I was looking to do, but it was that insulting) Maybe they came back with some kind of golden ticket or back rub at least???? NO!! The only thing NT Ferros should have offered us along with all this aggrevation is some advil for all the headache and pain they caused! Heck, even some Pepto for the fact that they made me sick to my stomach! Avoid this place at all costs, unless your in the mood to go in your backyard and pick a few bills off your money tree to throw into the garbage.

Really nice people - genuine and never pushy. I like their selection and really love what I can…read morefind in their estate jewelry section. Very very happy with them and love feeling comfortable wandering through and perusing.

Once again, I had the privilege and pleasure of visiting Bellmans jewelers in Manchester. I found…read moreBellmans years ago when I needed a serious repair, the customer service was remarkable!!I now live in Florida and it's not as easy for me to get to the store so I visit when I am in town. This visit did not disappoint. The store and the inventory is absolutely beautiful, however, it's the quality of the people who stand behind the counters that sparkle. The staff in Bellmans are the real gems. They are friendly and professional without being insistent. I wish there was a Bellmans in Naples! Maybe one day!? Love this store!

Came here after finding Bellman's on social media to design my engagement ring! I knew I wanted to…read moreinclude heirloom gemstones in my ring so I'd have to go custom and Bellman's made the process absolutely seamless. I got to try on a bunch of different bands and see probably 10 different variations of custom designs digitally as well as try on 2 wax molds before picking my ring to make sure it was perfect. When I finally got to see the ring in person, it was even better than i'd been picturing in my head! I'm so happy with it and our experience with Bellman's, we'll definitely be back for wedding bands!

Visited the store today to pick out a few gifts for friends, was really happy to find the whole…read morebottom floor is dedicated to baby items. Jill is wonderful and was very helpful with my purchases. Covid protocols in place. Looking forward to returning. :)

This is a review for the Hanover, NH store…read more There is some very nice clothing of really high quality, but I'm really surprised that a small-town store would have such bad customer service. My mom bought me a dress and sent it out to me in CA. She asked the person working in the shop if she could return it a few days late if it didn't work for me, and she was told that it would be possible. Well, it turned out the cut & color didn't suit me, so I sent it back. This little well-traveled dress is back in NH now, just three days after the 14-day deadline, but the owner is telling her no returns are possible, not even for store credit. We're stuck with a dress we don't want because of a mis-informed employee and stringent policies. Buyers beware.

Gorgeous new location! It was always a pleasure to visit a Tiffany & Co-- when we lived near one…read more--and Pearce Jewelers is the closest service experience you will find to this in Lebanon, NH and likely in surrounding areas. We are enamoured by the high-touch service of the staff here. The various jewelry collections are gorgeous. Modern jewelry enthusiasts will also not be disappointed here, in terms of selection. You can even find vintage jewelry at Pearce. We were charmed by a carving in a cameo wearing a tinier cameo. The white-glove service here cannot be overstated. My grandmother's precious jewelry and some other beloved items were ran over on Route 89, and the team rallied to find what could be repaired. The staff are quick to offer cost options, as well. For instance, to replace a lobster claw clasp we need to pay over $200. But for one of our bracelets, the $40 clasp option was just fine. They will repair your jewelry and watches on site. If the repair is more complex, there is a watch technician who will pick your watch up on the weekend and return it the following week. And when I did this, there was a precise invoice prepared with a photo of my watch on the print-out. Very much appreciated the process, here, which counterbalances the repair turnaround time of one week. From the moment you walk in, as soon as the staff are able to greet you, your needs come first. And there is an hospitality bar with coffee, tea and soft drinks available. The overall space and ambience are clean and beautiful. I have not found this level of genuinely luxurious service - defining 5 Stars - in the surrounding area nor beyond. It's not to say that folks in NH and Vermont aren't nice. From a service perspective, they are usually friendly, efficient and competent. But at Pearce Jewelers, you are walking in to a high-end, customer-first experience.

It has been over a year since I bought the engagement ring for my wife from here and have visited a…read morecouple times for little service things here and there and have had nothing but great experiences every time. Once we let Jordan know what kind of main stone we were looking for, she got a few of them in for us to take a look at pick from, and then we picked out the setting. The whole process was extremely easy and pleasant. And the final product we received was and is absolutely beautiful. My wife still looks at the ring and mentions how she loves it over a year later. We also visited a couple times to get her and my watch straps adjusted and the service was fast. If you have any other places booked, I'd suggest you cancel those because they really have great selections here and if they don't have it on hand, they will make sure to find one that you (or our partner) will love.