My husband had an idea for a necklace he wanted to make for me and worked with the jeweler to make…read moreit exactly what he envisioned . He said it was a great experience and the craftsmanship was beautiful.

Jude and Beau helped us with a custom engagement ring and I cannot say enough amazing things about…read morethis family-owned shop. The process started with a consult where we chose our stone, setting, and other details. We originally wanted it to be done in July but pushed up the deadline to May after my fiancée proposed earlier than (I) expected. They were able to accommodate the change and we went to pick up the ring today! It looked just like I wanted and we planned and I can't wait to go back for my band!

This weekend my husband and I went into Amidons by the Powerhouse Mall in West Leb.l for Christmas…read more I found a pair of Italian gold hoop earrings I loved and noticed a nick in the gold on one earring and a large abrasion/wear on the other. I asked if another pair could be ordered and they weren't sure because it was the weekend and they needed to reach out to the manufacturer. Today they called me back to say it's out of stock. What got to me is that they were perfectly comfortable selling those earrings to me with damage and tried explaining to me that it's the type of polished gold and it will mark up eventually anyways. If you spend $1,000 on a pair of earrings, you want them in nice condition to begin with. I asked if they could fix the damaged ones on display (bc I loved them that much) and the sales rep said no. It's my second bad experience there. Last time I brought my great grandmothers ring there to get it sized. The jeweler accidentally sized down to a thinner band. When I went to pick it up I noticed it right away. The sales rep never apologized and after the rep confirmed the error on the order, they just offered to refund me for the lesser gold. I didn't trust them to take my ring again at this point to fix it. I didn't want this ring to keep getting resized several times when they should've gotten right the first time. I was extremely disappointed because it was a 75+ year old family diamond ring I was gifted to me. It has significant sentimental value to my family and I felt as though it wasn't a big deal to them and just another job to do. I'm not one to make a big deal about things but since this was my second poor experience there. First with the sizing of a family heirloom and second with not caring enough about a piece they're going to sell at full price with visible damage to it. You would think they would care enough about the pieces they sell to be in new condition. I wouldn't have even bought it at a discounted price due to the damage. Wish I took pictures of them to post but in the moment I didn't think of doing this.

Neither knowledgeable or helpful when I went in to ask about jewelry repair. Seemed less than…read moreinterested. Will never go in again for ANY reason.

Horrible took my pendent to get stones replaced and a ring.. no sooner then I make it home stones…read moreare falling out pendent is destroyed..

I stopped by to get my bracelet repaired and Vincent did it right there while I waited. I am so…read moreimpressed!

DON'T MAKE THE SAME MISTAKE WE DID - GO SOMEWHERE ELSE…read more My wife and I brought in a gold chain for a simple repair that took less than five minutes. We were charged $35. The exact same spot broke the very next day. We called and were told, "No problem--bring it back in." But when I returned, the owner--without even examining it up close--claimed it was a "different area" and demanded another $35. He was rude, condescending, and completely dismissive. Given the number of similar negative reviews, this clearly isn't an isolated incident. When the owner inevitably responds with excuses or denials, please be assured: this is EXACTLY what happened. (Note: We brought it to another jeweler in the same plaza who fixed it properly--for just $15.)

Raffi was very kind and respectful. He was able to resize my engagement ring within an hour. I am…read moreso happy and will definitely be back in the future!

MJ Harrington Jewelers in Newport, NH truly exceeded our expectations! From the moment my boyfriend…read moreand I stepped in, we were welcomed with warm smiles and genuine hospitality. The personalized experience made us feel extremely valued as we explored their exquisite collection of estate jewelry. We were especially impressed by the pricing on their estate pieces. I purchased a stunning white gold ring for my mom's 60th birthday, and the quality of the estate jewelry far exceeded the amazing price we paid. Every piece is a testament to the craftsmanship and historical value they offer. A standout highlight of our visit was meeting David, the best gemologist I've ever come across. Even though his standard rate is $75 an hour, he graciously provided my boyfriend and me with a complimentary inspection of two stones. His in-depth knowledge and willingness to go the extra mile truly set this jewelry store apart. Whether you're looking for a special gift or a unique piece of estate jewelry, MJ Harrington Jewelers offers both exceptional value and unparalleled customer service. We couldn't recommend them--and particularly David--more highly!

Several months ago, I went simply to pick up my wife's ring. It was resized and ready to go. It was…read moreat the 3:00 o'clock closing time. I knew I was cutting it close for timing but I had to travel some distance to get there. As I approached the front door for entry, a woman saw me coming to the door. I was 10 feet away. But she lowered her eyes; locked the door; and turned around to walk away. It was 3:01pm. I had to plan another trip, another day. And I'll never go back. I know this jewelry store will last forever, but it won't have my future business.

Gorgeous new location! It was always a pleasure to visit a Tiffany & Co-- when we lived near one…read more--and Pearce Jewelers is the closest service experience you will find to this in Lebanon, NH and likely in surrounding areas. We are enamoured by the high-touch service of the staff here. The various jewelry collections are gorgeous. Modern jewelry enthusiasts will also not be disappointed here, in terms of selection. You can even find vintage jewelry at Pearce. We were charmed by a carving in a cameo wearing a tinier cameo. The white-glove service here cannot be overstated. My grandmother's precious jewelry and some other beloved items were ran over on Route 89, and the team rallied to find what could be repaired. The staff are quick to offer cost options, as well. For instance, to replace a lobster claw clasp we need to pay over $200. But for one of our bracelets, the $40 clasp option was just fine. They will repair your jewelry and watches on site. If the repair is more complex, there is a watch technician who will pick your watch up on the weekend and return it the following week. And when I did this, there was a precise invoice prepared with a photo of my watch on the print-out. Very much appreciated the process, here, which counterbalances the repair turnaround time of one week. From the moment you walk in, as soon as the staff are able to greet you, your needs come first. And there is an hospitality bar with coffee, tea and soft drinks available. The overall space and ambience are clean and beautiful. I have not found this level of genuinely luxurious service - defining 5 Stars - in the surrounding area nor beyond. It's not to say that folks in NH and Vermont aren't nice. From a service perspective, they are usually friendly, efficient and competent. But at Pearce Jewelers, you are walking in to a high-end, customer-first experience.

It has been over a year since I bought the engagement ring for my wife from here and have visited a…read morecouple times for little service things here and there and have had nothing but great experiences every time. Once we let Jordan know what kind of main stone we were looking for, she got a few of them in for us to take a look at pick from, and then we picked out the setting. The whole process was extremely easy and pleasant. And the final product we received was and is absolutely beautiful. My wife still looks at the ring and mentions how she loves it over a year later. We also visited a couple times to get her and my watch straps adjusted and the service was fast. If you have any other places booked, I'd suggest you cancel those because they really have great selections here and if they don't have it on hand, they will make sure to find one that you (or our partner) will love.

Once again, I had the privilege and pleasure of visiting Bellmans jewelers in Manchester. I found…read moreBellmans years ago when I needed a serious repair, the customer service was remarkable!!I now live in Florida and it's not as easy for me to get to the store so I visit when I am in town. This visit did not disappoint. The store and the inventory is absolutely beautiful, however, it's the quality of the people who stand behind the counters that sparkle. The staff in Bellmans are the real gems. They are friendly and professional without being insistent. I wish there was a Bellmans in Naples! Maybe one day!? Love this store!

Came here after finding Bellman's on social media to design my engagement ring! I knew I wanted to…read moreinclude heirloom gemstones in my ring so I'd have to go custom and Bellman's made the process absolutely seamless. I got to try on a bunch of different bands and see probably 10 different variations of custom designs digitally as well as try on 2 wax molds before picking my ring to make sure it was perfect. When I finally got to see the ring in person, it was even better than i'd been picturing in my head! I'm so happy with it and our experience with Bellman's, we'll definitely be back for wedding bands!

Bought my wedding rings here and work was exemplary - second to none. When my wife's heirloom…read morenecklace broke, they repaired it stronger. No matter if I'm spending $2000 or $40 they are friendly, accepting, respectful and knowledgeable - they even laugh at my attempts to tell a "good" Dad joke. I had ideas of the perfect rings for my wife and many were cost prohibitive but he gave me encouragement and tempered this with sound, realistic advice. I have met many jewelers but few are as genuine as he is. We are very lucky to have him in South Glens Falls.

I've searched everywhere in my area for someone who made me feel confident in ordering custom rings…read morefor my partner and I. I was beginning to lose hope but, on a whim I stopped into M. Rahal's to see what they had to offer. Very quickly I realized this was the business I was going to go with for my rings. Mounir was extremely knowledgeable and understood exactly what I was trying to accomplish with my project. I had a strict deadline to get the rings made because of a vacation that was coming up. He was able to deliver the rings in half the time that others said they could do. The end result was outstanding and my partner and I could not be more happy to have these rings. If you are looking for top quality work and family friendly business, I would not hesitate to recommend M. Rahal's. I will certainly be a returning customer. =]

NOT to be TRUSTED. I paid him $15 to change my watch battery. When I returned to pick it up, he…read moresaid, "I set the 'Time' but not the 'Month' or the 'Date'." Honestly I rarely use these, so trying to be kind, I told him, "NBD, I use my phone for that" .... But, then it stopped ticking 2 days later. When I returned to the store, I requested he place a new battery in & asked that he show me the package (so I could check the expiration date). He walked out from the back with just the expired battery he removed from my watch to show me. So, I said, "No, I want to see the package of the NEW battery you're putting in, so I know it's NOT EXPIRED." He returned with his supply (i.e., 2 batteries: both expired 2020). I asked him for my $15 back, and he REFUSED because he said I did not have my receipt. Then, to make matters worse! ... on my Google 1-STAR Review of LIPPA's he lied, saying he "could not find my name anywhere in his computer system" ~ trying to make it appear as if I had the wrong Jewelry Store (funny... He never did ask for my name today; he simply stated without my yellow receipt, he would not REFUND ME $15 for dishonestly placing an EXPIRED 2020 WATCH BATTERY in my wrist watch) A THIEF is a THIEF (thieves always lie; they have, or they get caught) and a LIE is a LIE: a Tiger doesn't change their stripes, no matter how big, or small their kill is. LIPPA's does NOT DESERVE Anyone's BUSINESS, or TRUST. ~ I suppose if I walked in with an expensive suit & tie to buy an engagement ring, he would have had the decency to behave himself better & not steal from someone 65 y.o. on a fixed income. Shame on this man & his mother who raised him.

We live in New York State and went to Lippa's to buy our wedding bands for our October 2020…read morewedding. Buying rings can be an overwhelming experience but Mike and the staff were super helpful on site and thoroughly went over questions such as what we wanted; what was important to us; likes/dislikes; etc - and used that info to narrow the focus and show us options that would potentially work. Both the bride and groom are super happy with the results and Lippa's wedding bands will be with us the rest of our lives. We highly recommend Lippa's.

I inherited my grandfather's pocket watch - wasn't running. I could not find anybody in the Los…read moreAngeles area that could repair it. I was giving up hope, and then I found CWC. At first Denis was not to excited about this one, but accepted it anyways, and returned a functioning heirloom that looks brand new. After three weeks - running like a champ. Very much appreciated. And thanks to Heidi for keeping me updated and her prompt replies.

I had a sentimental watch that needed some minor repair on the band. Denis Carignan was wonderful…read more Although my watch was relatively inexpensive, he still treated me as though I had brought him an expensive item and repaired everything with care and professionalism. The turn around time was within a week. I found them very honest. Karen