We purchased a sofa & had a great experience from start to finish. We worked with several team…read moremembers and each were so helpful and supportive! We looked through the store a couple times before taking home fabric samples twice. We are so happy with our sofa and look forward to many years enjoying it in our living room. We went with the Big Easy Wide Arm by Younger Furniture.

My boyfriend and I have been casually looking on and off for a new coffee table for awhile. I had…read moredriven past Stonesthrow many times but had never stopped in. I always thought it was super high end and expensive for some reason. We decided to just browse one Saturday morning and we ended up having a great experience! There is metered street parking in the front of the store, but there's also a large free parking lot behind the building. As soon as we walked in, we were greeted and asked if we had been in before. When we said no, the friendly employee gave us the lay of the land and told us there are three floors to the store and that it's much bigger than it seems from the outside. Totally true! I always thought this store was small, but it's really huge. We started browsing through all the setups and were immediately impressed by the styling of each area and all the different items. They have all kinds of furniture, decorations, and rugs. Prices were clearly marked which I appreciated since it shows they're not trying to hide anything. I was pleasantly surprised that I found quite a few things that would fit into our budget, along with higher-end, more expensive pieces. They also have a clearance section which we looked through. The pieces I saw mostly swayed more modern and a little less traditional, which is more my style anyway. Upstairs we found a coffee table that was a major upgrade from our current table, but still in our budget and actually quite affordable. It has a metal base and a glass/ceramic top that looks and feels like marble. Super sleek and sophisticated! Christine was upstairs and asked if we needed any help. We asked her about the process for purchasing as we wouldn't be able to fit the table into our car. She told us that we could pay for it and come back with a larger vehicle, or we could pay $60 for local delivery. SOLD! I am all about that convenience and for $60 they can pack and carry the pretty heavy table. We paid for our purchase and Christine was super awesome with the whole process. I am so glad we finally stopped in to Stonesthrow and I can't wait to go back! She did say that they also do special orders if you know something you want and they are able to get it in store. Highly recommend looking here instead of Wayfair etc. for a local option. They also provide interior design services!

We bought a new construction condo in Caledonia this spring. The master closet came with wire…read moreshelves that wasted much of the closet. We started shopping and one company just sent a suggestion by email. When we contacted Closets by design and they sent a designer to our home. Jenny asked us many questions and gave her professional input to design a closet that absolutely worked for us. She did the drawings at our home and provided a quote at that time. We received quotes from CbD and a competitor. Closets by Design was not the cheapest quote. We have learned that the cheapest quote isn't necessarily the best route to go. We took a chance and went with our gut. The install day came and two gentlemen arrived with a truck full of closet material. These two where very professional and left no mess. They put up with our two naughty dogs and left us with a closet that works. We have so much room and the design was spot on for our needs. We are more than thrilled with the results and highly recommend this company.

Very happy with how our closet turned out. The designer very much knew how to best utilize our…read moreawkward space and we have so much more space. Install went very quick even with a panel having to be swapped out due to damage. My only negative would be that the area was not cleaned up after they were done, the driveway was covered in sawdust, and they left a bunch of 2-3" metal pieces on my driveway. Overall, very happy.

Standale Home Studio was great to work with. Our designer, Yuilya, was amazing! She was very…read morepatient and listened to our concerns. She came up with a unique layout that I would have never thought of for our bathroom! Thank you, we absolutely love our new master bathroom!

The process of having new carpet installed in our home was seamless from start to finish. Great…read moreprice, great people and a quick install helped make the experience top notch. Thanks to Robin and team for all your hard work!

Loved working with Tammy at DeHaan Tile and Flooring! From the order to the installation, the…read moreprocess was smooth, simple, and above expectations! I would highly recommend without hesitation!

Zach is the best! He is a great project manager with terrific solutions for tricky issues. The…read morefolks inside are extremely helpful guiding towards a great design solution.

They have the best items in all of their collections. I'm always excited to see what's next in…read moretheir offerings. The staff that handles e-commerce is quite communicative and helpful!! I highly recommend this store for both style and quality.

I love this adorable quaint little home decor spot. You get to shop and have a coffee all at the…read moresame time - high-quality unique decor!

This place is amazing! Cindy, the owner was completely kind and helpful. She was more than happy to…read morehelp me select the perfect furniture for my home. The items in this store are amazing quality and the prices are fair. I will never shop anywhere else!

We have purchased many pieces of furniture in the past and love the quality and unique furniture…read morethey have. Stopped in today to look at a new bedroom and new items on the showroom floor. The experience today was unlike any other that we have had in the past. The young lady at the desk was rude and showed no interest in helping us. We asked if the store had any bedroom sets, she replied "I don't know, I've worked her for less than a year" then put her head down a continued on the computer. It would of been nice to see some effort to either ask a senior staff member or to simply say " I'm not sure, let me look into that for you." Instead she pushed our business out the door, and potentially the loss of a large sale since bedroom sets are not cheap. At this point not sure if I will return to the store after such an embarrassing experience.

I needed a new chair and since we were going to be in Grand Rapids, we stopped into Klingman's…read more The last time I bought furniture here they were still in Eastbrook Mall! Most of the furniture in our house was purchased here well over 20 years ago. My Hancock & Moore recliner got damaged by movers 12 years ago and the mechanism finally gave up. I looked to have it repaired because the leather is still perfect, but when I looked into it, I was told I would be better off buying a new chair. We worked with Richard, who was amazing! He helped me find my perfect new recliner. I miss the old store but the staff is still great and they still carry high quality furniture.

I am disappointed with Klingman's Furniture in Holland, Michigan. I got the run around so many…read moretimes from the staff at that location. My small furniture item that was custom ordered (a small corner cabinet), and way-overpriced, took months longer then it should have to arrive. After waiting for 2 months for the call it was ready to pick up, and hearing nothing, I reached out to the store and was told that the item was still sitting at another location and that it was damaged. I would never have heard or known about this status, without me checking on it. Then there was zero contact for another month and half. I called several times asking for a manager so I could get more details - and NEVER heard back from her. I did get a call from the sales girl that said it hadn't arrived yet. There were no apologies for the inconvenience, or effort made to make it right. Finally, I tried reaching out again a few weeks later, this time in person! I showed up and the assistant manager Bob was there and was great; but all he offered was to have this small cabinet delivered to my house (could easily fit in my vehicle, so this was not very beneficial to me.) But I accepted, and he was a pleasant, nice man who was making an effort to help in the bad situation. Unfortunately, on the day they decide to deliver the following week, I am at work and they give me a 2-3 hour timeframe for delivery. It was conflicting with my work arrangements, but I tried to keep those hours clear. Sadly, they came after the timeframe and I was not able to be there to inspect the item. They offered to leave it outside. I called Bob to see if i could just pick it up from the store, and he said no, they already had arranged it for delivery. I would have preferred to receive a discoun/refund on my item instead of this massive headache and additional stress I received. My son ended up going to the house to be there to let them in. All in all, I paid too much for this item to begin with, and then horrible customer service from the beginning, from most of the staff. I would have expected better from a high end furniture store. I won't be shopping here again and suggest you don't either.

My new condo came with early 2K blond oak cabinetry in both the kitchen and bathrooms. Ugh!…read more Refinishing to a darker wood tone was nullified by an expert who pointed out the difficulties of getting a consistent wood grain finish. He suggested that I paint them. Sure, I know how topaint stuff. But, after reading many many Internet horror stories of DIY paint projects, I looked for a professional painter with experience and a history of success. Bam! Shelly's Kitchen and Design. From start to finish, Shelly and her staff were committed to making this project, which also included new countertops for both areas, a complete success, and it was! Everyone who I met or spoke with; Hannah, Holly, Liza, Carrie or Jason, took the time to explain their individual role in this process, including Shelly. Her experience and guidance were invaluable, her patience greatly appreciated and her straightforward approach to decision making was - in a word - refreshing. Visiting the shop a couple of times to choose colors and hardware allowed me to see the operation in person. I saw the same types of cabinetry go in the RUSS booth and come out perfectly painted. The transformation of my tired well-worn kitchen and bathroom cabinetry, to something more contemporary and fresher looking, was incredible. Like they say, its's amazing what a little paint can do. Jim C

Shelly's Kitchens did an amazing job giving our kitchen a new look! Our cabinets were in great…read moreshape and were a solid oak wood. After living in our home for 15 years, we were ready for a change but didn't want to spend a ton of money. Shelly's Kitchens gave us a phenomenal new look for a fraction of the cost of replacing my entire kitchen with new cabinets. Our home is an open concept and seeing our updated, modern kitchen makes me love my home again! The quote process was very easy through the website and I got a response very quickly. They were extremely professional and attentive to all of my questions. My husband and I visited their shop to see what the finished product would look like before deciding and we actually really love the grain of the wood still visible through the paint. It gives our kitchen so much character! Everyone who came to our home was professional and polite. We had a small issue with a hardware hole being in the wrong place and they took the door back to the shop, corrected the issue and brought it back within a week. From beginning to end, the process was about two and a half weeks, and that includes the door they had to make a return trip for. Everything was clearly communicated. I could not be happier with my kitchen! Shelly and her team did an incredible job!!