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Desert Sky Counseling Services

2.3 (3 reviews)
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The Center Through the Looking Glass

The Center Through the Looking Glass

1.3(4 reviews)
1.2 mi

Oh dear. I came here because it was required by my surgeon. I'm having a major surgery and the…read morehospital requires a psych evaluation to make sure I'm mentally ready for potential complications of this surgery. My eval comes in two steps: first, I came in this morning to take several tests and later today I will meet with the psychologist for a face to face. At first I thought this place was kind of cool. The place is called the Center Through the Looking Glass and everything is vintage Alice and the rabbit themed. It went downhill pretty quickly from there. The receptionist/office manager is horrible. Rude is an understatement. First she put me in a private room to take my exams and immediately had an issue with which side of me I put my own purse on the floor when she wouldn't even be in the room. Um... okay? Then, a few hours later, she puts a walk-in guy in my SAME private room where we are talking HIPPA stuff to do his testing because she "doesn't have another room" in a building full of empty rooms. When I asked her about it politely, she told me to get over it because they do it all the time. Then I think maybe this is some kind of test because this new guy has a major cold and can't stop sneezing and coughing. Um... a pre-surgical patient with no immune system. I CANNOT get sick and I drove all the way from Albuquerque from this! I tell her this and she makes a big thing about how she has to move him into the waiting room. She was also supposed to ask the psychologist some stuff for me about the testing that she didn't know to instruct me but she was too busy making personal calls to do it. If I didn't need this surgery to literally save my life, I would have walked out. I cannot stress this enough: avoid this place at all cost. I hate that I have to go back later for the second part. I came back for my second part of the eval and Dr. Greer was pretty great. But good old Leigh was still here and just as snarky. If she wasn't here, I would give them 5 stars but she's horrible to deal with.

I went to collect a new patient packet for my son and she refused to give it to me because she said…read morethat would be breaking the law and she won't break the law for us. HIPPA laws do not require a patient to be present to collect a new patient packet. HIPPA also states that if my son needed help filling out his paperwork that legally, I can do that as his representative. She would not budge and kept insinuating I was attempting something illegal. It was not a pleasant experience at all

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The Center Through the Looking Glass
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Desert Sky Counseling Services - c_and_mh - Updated May 2026

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