I've been coming to this shop for years, including during pre-COVID times, both for cannabis renewal and for CBD services. I'd had great experiences up until COVID. There were a few times in the past when their employees didn't wear masks, but I was in and out for a quick purchase, and you just can't get into it with every person who doesn't wear a mask. But last week I went in for a cannabis renewal meeting. To be clear: the doctor is a believer in science and wore an N-95 mask. However, when I initially entered the store, the proprietor and the other employees weren't wearing masks (during the height of this Omicron surge). I called from the doorway, "Where is your mask?' to which the proprietor responded, "It's my choice not to wear one." (Note: two individuals were already in the shop, an elderly couple, both of whom were wearing masks. I was wearing a mask as well.") I responded to the proprietor, "Actually, it is a requirement." "I'll put a mask on so you won't make a scene," the proprietor responded. I was put off by that statement, but I simply said "Thank you," went back to my car, and waited for the doctor. When I walked back in after seeing the doctor to finish up, there was another individual--I'm not sure whether they were a customer or a patron, but either way, he simply held a manila envelope to his face and said to the employees, "How do you like my new mask? It's a new kind." Cute. I will be renewing my card and finding my CBD oil at a different business. I cannot trust the recommendations of a staff that is so hubristic that it thinks it knows better than internationally renowned medical and scientific professionals. Further, to be so cavalier when clearly so much of your business relies on the elderly and sick is the antithesis of what this establishment claims is its ethos. Arrogance, superiority, rudeness. read more