0/10 DONT PURCHASE ANYTHING HERE! my wife purchased an urn for her mother and not only are they…read morerefusing to give her the ashes and the urn they are refusing a refund. they clearly have no respect for the families i would rather have my family member sent to Bakersfield and have everything done there... this place is absolutely horrible. Unfortunately 1 star is the lowest you can give or id give a negative rating

I gave one star because that's the least I could do, while still being able to write a review. The…read morereceptionist "Sierra" is an unprofessional, uncouth individual who is very rude. She informed me being the next of kin, during my mother's death. That my mother had two other children who she could contact. She then hung up on me.

Communicated promptly, and completed task as requested. I would recommend this business.read more

They were closed on a Sunday but returned my call promptly. I ended up using a different business…read moreso I didn't get a chance to work with them

I wouldn't let them provide services for a goldfish ! I called 1-21-2025 because my sister just…read morepassed away & while I was getting information & trying to decide what to do for her , a woman near the person I was talking to was laughing like she was at a bar ! I had her on speaker phone & everyone in my house heard this ... let me assure them that NOBODY here thought that was acceptable or professional & WE WERE NOT LAUGHING !!!! Should someone remind them that some of us love our family & are under stress & grieving during this process !!! Thanks for nothing you worthless pieces of ___ !!

I would highly recommend Monarch Memorial because they were a ray of sunshine during a dark time…read morefor our family. We used this venue to host a celebration of life service for my beloved mother-in-law and I was extremely impressed with the service provided. The venue was absolutely beautiful with a spacious ballroom with gorgeous chandeliers and the entire process of hosting an event here was a breeze. Ariel and the event staff were very friendly and professional and helped answer our questions throughout the process. They had a kitchen with large refrigerators and an ice maker which made it so convient since we were serving food at our event. The bathrooms were large and very clean. Plus, the parking lot was big enough for all our guests. The price was extremely reasonable for everything that was included. I can't thank the entire Monarch Memorial team enough for helping our family gather to celebrate our beautiful mother.

First of all planning someone's funeral is never easy but the night a loved one passed away Mr…read more Rubio responded to take our beloved grandmother away the night she passed. He was very respectful as he prepared the body to exit the house even down to the small detail of not covering her face. Once the planning began he was very patient, understanding and guided our family to the best rosary, church service, and graveside farewell. Just before we completed our goodbyes Mr. Rubio said some very kind words to our family and friends about life and how sometimes we take it for granted until we are mourning the loss of a loved one. Thank you to Mr. Rubio, wife, and daughter for being so kind to all of us as we had a rough few days.

This place is incredible. Mr. Evaristo is an amazing person. He save & take care of my son from…read morebeing waiting in Coroner place. I feel this place like home. He not just take care of my son, he take care of everything. The funeral home is so beautiful. The owner are amazing people. Thank you for everything. Kevin Forever 27

Do not recommend even after giving them two chances. If you don't pay up and sign up for them to…read moredo the services and upgrade for their urns etc for sale, forget ever receiving your family member's remains in less than 3 months. First my mother died in September 2023 at AV Hospital, so signed death certificate form from physician. I had to call repeatedly to learn what had happened after Don so kindly and fake concernedly promised her remains return within a few weeks. No on returned my phone calls. They excused it to having my wrong phone number. Interestingly to have such a mistake when you have to complete most forms on line directly and he could use the correct number to try and upsale additional items for increased cost... Second try was from unexpected death of father , at home in a quick hospice placement in July 2024. Due to the hospice physician's errors in death report LA County was required to complete an autopsy which required medical records. However, Don and his group never got back to me about problem and it took almost 3 months to get the Coroner the hospital records and treatments. Then within a week of me getting them and speaking directly with the Coroner he was cremated. However, again had to call repeatedly to inquire as to when his remains were available. Again no consistent return of phone calls. Don and his daughter could never remember my father's or my name and had to look for records, so not too concerned and obviously have problems with many many clients. Save your family more heartache and frustration and go with another group , as it will be more timely and not cost anymore either. If I could give a negative rating I would.

They definitely take advantage on charges, way more than posted costs on everything. Not trustworthyread more

We were looking for a place to do a cremation. Communication was phenomenal. Pricing was more than…read morefair. Their representative, Conrad was extremely professional and empathetic. Would absolutely recommend percent.

All the paper work most done by phone less traveling to office kind and sweet to work withread more

After months of avoiding making calls regarding cremation for one of my twins that will be…read morestillborn at delivery, I reached out to Angels Cremation. I had the delight of speaking with Elver. Elver and I discussed my current situation. Before even continuing the conversation, Elver was extremely empathetic and compassionate which is truly a blessing as a loss parent with disenfranchised grief. He asked a few preliminary questions regarding when my Baby A had passed in utero, where I was delivering at, etc. Before I could elaborate on what I wanted, Elver explained the cost was basically the fees for the county permit and a death certificate should I choose to want one. Additionally, he gave me a brief run down as to the process which basically entails letting the hospital know who would be handling the cremation and when we would like them to pick him up and they would handle the rest. I have a friend handling all this for me upon delivery and I was able to easily relay this information to her. I am so glad Angel's is the first place I reached out to and I feel so at ease after speaking with Elver.

I rarely leave reviews, but I feel obligated to share my experience so others are aware…read more I was contacted on Tuesday and told my father's remains would be ready for pickup at the Sanger office on Wednesday between 11am-2pm. I arranged transportation and made the nearly hour-long drive, only to be told upon arrival that my father was not there and that I was not even on the schedule. The staff member present was kind and apologetic, and after attempting multiple calls to the main office with no answer, I was assured my father's remains would be delivered to my home the following day. It has now been over 24 hours since that promise, and I have received no communication, no update, and no explanation as to where my father is. Losing a parent is already incredibly difficult. Not knowing where their remains are--and being met with silence from the very people entrusted with their care--is deeply distressing and unacceptable. I am sharing this not out of anger, but out of concern for others who may trust this service during one of the most vulnerable times in their lives. At minimum, families deserve clear communication, accountability, and basic follow-through. I sincerely hope this situation is resolved quickly and that no other family has to experience this level of uncertainty.

Neptune society is a burial at C/cremation service in Bakersfield (and nationwide). Their prices…read moreare very reasonable starting at about $2000 for a cremation locally, and 2500 for a cremation worldwide. They will handle all the final details, they can provide a urn or something for the ashes. And overall it's a in expensive way of having your final expenses taken care of. It's something probably worth considering if you do not wanna be a financial burden to your family at the end of your life. Pre-payment plans are available.

This was a very hard case. But Neptune hung in there with us. Very much alppecrated the helpread more