Ken, Danielle and Kevin exceeded our expectations. Our move was large and difficult and they got it done. I especially appreciate the smiles and laughter even after a long hot day of heavy lifting. Thank you! read more

My review would be to not hire this company and if you're truly considering this company, please read all the way through. -My grandparents hired this company based on the recommendation from a neighbor of theirs, as we were moving them from Yuma, AZ to Tucson, AZ. Three individuals showed up to help pack the house and moving truck, but we only had an issue with one of them for the most part. -The tall guy that is supposedly the owners son made rude and condescending comments from the get go about my grandparents belongings and how they hadn't packed anything. Mind you they are in their 80's & 90's with health issues and we had only arrived the day before to help pack things. -The tall guy at one point became irritated that he couldn't figure out how to stack items in the moving truck, so my husband had to take over to insure that items fit and were not broken. The guy actually said we needed about 50 more moving blankets so each item could be covered ‍ that proved to be untrue. -At one point the tall guy became very upset that a heavy item needed to be removed from the truck that had been put in too early, he then proceeded to start cursing and tossing items out of the way, like my grandfathers air compressor. It was at this point that I asked him if he would like us to do it for him, his response was (and I quote) while yelling "I'd love for you guys to do this but your HUSBAND said I need to do it." I replied "you mean do the work you're being paid to do??" And then all hell broke loose with him cursing up a storm (yes I did reply with my own profanity because at this point I was done with him and his disrespect towards my grandparents and their belongings). His last reply was "I don't want money from any of you motherf*ckers!" And they left. The other two workers I never heard make any comments. -After arriving in Tucson and getting the truck unloaded and starting to unpack the house, my grandparents realized that they were missing cash out of a silver cash box that my grandmother used for yard sales. The 1's and 5's were left and the larger bills that had been underneath were gone. In total almost $200 was missing, this box had been in their main closet and clearly we did not get to it in time. Which explains why the tall guy screamed that he didn't want any money from us. - My main takeaway from this is 1) Don't hire this company unless it's a small easy job where physical labor is not required. 2) Don't hire this company if you want your elderly family members to be respected. 3) If you would like to keep either your money or belongings, don't hire this company. I am so disgusted with how my grandparents and their belongings were treated. 10/10 would not recommend. read more

Terrible ppl to deal with. Given 3 different written quotes. Was ultimately overcharged and they kept, sold, or threw away my bedroom suite, new Sterns mattress, Dino g room table mi us 1 chair. 40 years old Hope chest, desk, miscellaneous furniture. Left 1/2 my storage unit empty. 3 bedroom house only has 1/2 of a large storage unit filled. Called and cussed me out with my parents on speaker, calling me vulgar names. I sent screen shots I was trying to Zelle money. Kenneth Stevens imo you're a fraud and you ripped me off for $2k a job unfinished and either stole or sold most of my furniture. Terrible company. Tries to rep being a helper to veterans. Just seems to help himself to my money, time and home belongings. 0 out 10 do I recommend. Many other reputable movers that won't change their price, complete the job and ensure all your homes belongings end up Safely stored. Find ANY other mover but this guy and his 'crew'. What a con artist. Karma is a bitch. Just my opinion based off my recent dealings. Quite unprofessional. Spend a bit more money and get it done correctly. Kept the key to my storage unit. Manager replaced right away. Consumets beware! read more

They came and they went and they picked my piano and just walked it over to my other house like it was a piece of cake! They were very friendly and got the job done. read more

These guys did an awesome job. Ken responded quickly and professionally to my inquiry about cactus removal and cleanup. The guys showed up and got to work quickly, making short work of my prickly problems. They crushed the task in short order and hauled off the unwanted vegetation. Would def have Ken do any other landscaping projects I need. Affordable, professional and quick. Definitely a go to business for the Foothills. 10/10! read more

I just used this company to move all my heavy furniture and appliances to our new place, all the stuff I couldn't lift and they were excellent. Punctual, very friendly, their team was quick and efficient and none of my items were broken or damaged. They even went out of their way to look at my dryer and washer hookup. I highly recommend this moving company, they are worth every penny! Thank you for making something so difficult and daunting a breeze for me read more

Moving is stressful enough without all the complaining and swearing and backpedaling we got from Ken. His helpers were friendly and efficient, he himself was not. When he came for the estimate, he was Superman. He could do everything. When it came time for the work, he was insulting and full of complaints. That was a lot of money for such unprofessional behavior. read more

They were rude in their behavior and refused to listen to what I was saying to them. They used a few choice words, dumped what they had loaded back into my yard and left in a huff. read more

I absolutely would not recommend Desert Heros for moving services ... My items were damaged in loading, boxes crushed and mismanaged loading the truck .. Left large voids in truck .. Fees 600 for 2.25 hrs ... On their recommendation another truck 400 ... When truck was unloaded by movers on the other end ... Clearly didn't need another truck .. simply needed to be loaded properly .I have several pieces of furniture damaged....If they couldn't or didn't want the job they should have said so ... The say they say they are insured yet for a week I have been told their insurance agent would call. I have yet to receive a call. Update .. Thier insurance carrier claims they do not carry liability coverage.. Just a sampling of the damage attched read more

Desert Heroes - Movers Near Me

I can ALWAYS rely on Ken to handle any task at all. He is Trustworthy, efficient and VERY Reliable. Can't say enough about him. He is the BEST ! Thank you so very much Ken. read more

schedule for moving 7:30-8 am - showed up at 9:15 am - flat fee for 3 hours 600 bucks - worked hour and half demanded same amount of money - broke 2 lamps no apology - useless company if i can give 5 stars minus i would - your response to my complaint is in accurate you are liar i was sitting by the garage door when the lamp fell out of your hand - you got called from us night before to be there 7:30 - 8 am that was the schedule dont make excuses - you showed up at 9;15 truck was there from 7:45 waiting - for hour and half you charged us flat fee of 3-4 hours we agreed and didnt even got military discount - i will make sure everyone knows your company not to be trusted i read other reviews and i am not the only one who had bad experience with you - remember this "karma" read more

Needed my stuffed moved today into my new place. Contacted Desert Heroes a few days ago. Great team that showed up was great. Very professional. Wrapped up my stuff nice and good to protect it. Knocked out the work really quick. Upon delivering my stuff they asled me exactly whete did i want each item and which way i wanted it set up. Very friendly. Very professional. Will definitely used them again the next time i need something moved read more

I needed some furniture moved across town. Ken was able to schedule me in the same week I called. They loaded every up efficiently and wrapped up my desk and boxes well. I thought the job was going to take longer, but we were able to get every moved in a little over an hour. I will definitely call them again. read more