If you get diagnosed with breast cancer, run don't walk to see Dr. Andrew Higgins. Most amazing…read moreDoctor. He cares, great bed side manor, he knows his stuff and you will feel like you are his only patient. You will be in great hands with Doc Higgins. His office is very helpful with your needs.

Dr Higgins is rarely there as he has another office in Portland and travels frequently. This makes…read moreit hard to communicate with him and get follow up appointments. None of this was stated at first communication, only when trying to schedule follow up. I'd have preferred to know this in deciding to go there in the first place. The front office person, April, is rude and defensive and takes no responsibility for lack of transparency about this instead blaming me for being frustrated. Customer service 101 is empathize, express basic understanding, deescalate. Her defensive customer service approach is the opposite: tell you she's worked there over 6 years (so?) tell you she "doesn't know Dr Higgins schedule one day to the next", tell you it's your fault for not knowing he's got 2 offices and travels, tells you you're rude for asking questions she doesn't like and hanging up on you because she can't manage her own reactivity. Dr Higgins is great and I liked him but due to his unavailability and April's personality issues and lack of customer service skills I'd suggest avoiding this office!

Desert Othropedics was amazing! Very helpful and informative. Professional staff as well…read more Dr Gingold was great! Did a great job in surgery and sharing information with me regarding recovery time and limitations. Was accurate estimating time of surgery. Just a super experience and amazing results.

I had a tibia plateau fracture. Dr. Humbo & Garnie Jo are great. I also see Dr. Jon Swift for…read morespinal injections. I have been witb them for years & would highly recommend this place for great care. They're very knowledgeable & friendly.

Dr. M took his time with me, listened and explained what was going on (with drawings!) He ordered…read moretests and kept track every step of the way. I had complete confidence in him going into surgery. He's a very nice, caring man. Whitney and the rest of the staff remembered me, once I was part of the practice, and are very good at answering questions. The office is modern and comfortable.

Dr M and his assistant Whitney went out of their way to be accommodating in all aspects of pre and…read morepost surgery. They demonstrate extra care in making sure you have every thing you need for recovery. We love them both! Donna & Tom Peters

Dr. Su and his staff are absolutely tops in my book. From the friendly office personnel to the…read moreprofessionalism of his attending nurses and support people, this is a 'client-centered' operation. Dr. Su's nearly 40 years of experience show in the quick, knowledgeable and efficient way he handles his patient's needs and his attentiveness to their needs and issues. His knowledge and use of Homeopathic treatments is well-informed and spot-on. I believe that they have contributed greatly to my marked improvement in a relatively short time! I can't say that I'm happy to need his services, but I can, and do, say: "I'm so happy to have found this practice!

This is just my experience. I've never left a review like this, but I've also never had an…read moreexperience with a doctor like this. I made an appointment to see Dr. Su. I was seen by Dr. Jackson who said Dr. Su would "probably pop in." I came in for treatment for a neuroma that I've had for 13 years; the standard care is injections of steroid to reduce inflammation. Dr. Su did indeed pop in, and advocated for a series of injections of a homeopathic treatment for the neuroma, before starting injections of steroid. I'd asked about efficacy of the homeopathic treatment; he said 98% see benefit... I wonder how that can be true when the standard treatment, based on my googling, is only about 67% effective. He then told Dr. Jackson that I also have a stress fracture in the same foot. Dr. Jackson used a tuning fork-type device to demonstrate the fracture, but I felt nothing. Dr. Su took took over and tried again, but I still felt nothing. Dr. Su then took my foot and pressed very hard on the spot -- and then I felt it. Since then, it's continued to hurt, and I wonder if he made it worse. As he left the room, Dr. Su said, "Put her in a boot." The boot has made the neuroma pain significantly worse to the point where I'm now not able to walk without excruciating pain. This is far worse than I was when I came in. I don't know what was injected. I don't know if they mixed it themselves. But it hasn't helped. On the Friday after my appointment, I called Dr. Su's office to cancel my upcoming biweekly appointment for another injection, and asked that they send my x rays to a new provider. No one answered the phone; I left a message. I called my new provider right after, at 3:21pm on a Friday, and there was a real person there to help me schedule an appointment. What bothers me even more than the ill-defined injection of stuff that didn't help is the fact that I made an appointment with Dr. Su, but I was seen by Dr. Jackson and then Dr. Su. I wonder if they will be charging me for two doctors' time. My feeling is that Dr. Jackson is a nice guy who needs to find another practice to be part of, and Dr. Su was mostly focused on sales. I was told I had to have a huge pneumatic book for the stress fracture that went all the way up to my knee, and they tried to sell me a cream, and orthotic shoes. I'm not saying they're bad doctors. I'm saying I didn't get my medical needs met. Dr. Su during the appointment asked an assistant about an "insurance check" and was told that I had a $1200 deductible to meet.... He later said I've pretty much met that deductible. With this one visit. I guess that opens the door to unlimited injections. About the injections: Dr. Su said he uses them himself and they've worked for him. That may be true. They may be the most effective treatment out there. But it doesn't appear that there's any evidence of that, except Dr. Su's anecdotal experience. For my money, I'd rather have the standard, researched treatment of steroid injections.

I have been a patient of the Bend Hernia Center for a couple of years. Every time I enter the…read moreoffice, I am greeted by their very friendly staff (Patsy, Sareha, and Tanya)...just makes my day to encounter such happy, helpful, and courteous people. As well, although they are all very busy, they all make sure to focus on my needs as a patient, walking me through all the details of my visit. Not long after, I am then greeted by Dr Mastrangelo, a true gentleman. Not many patients are happy to have experienced a hernia, and I'm one of those. Nervous about the procedure to relieve this isssue, Dr Mastrangelo is a calming force. During his exam, he is reassuring and compassionate, and I quickly learn that this highly experienced professional is absolutely the right person to take care of all my concerns. There was no rush to move on to his next patient until he has given me his full attention and all the time I need to fully understand my situation. On the day of my surgery, Dr Mastrangelo makes a point to find me in the pre-op room to once again fully describe the days events, calm any nerves, and make sure I am ready. His bedside manner is optimal! I am now fully recovered, with very little pain post-op (one day), and my experience with the Bend Hernia Center (Associates) was over the top. I cannot fully express my gratitude for all the folks at the Bend Hernia Center who made this experience one to remember...in a very GOOD way! I cannot recommend a better organization for anyone who is need of a place to handle hernia issues...these folks are special because they made me feel special! Leslie (Les) Scott Bend, Oregon

My recent experience with the Bend Hernia Center was truly amazing! My first contact was with…read morePatsi, who pretty much runs the front office. She was so sweet and endearing. She assisted me with every step, was so patient and caring, and accommodated taking the time to walk me through the process. My wait to see Dr Mastrangelo was very short, and his bedside manner was like I've never seen, just wonderful! He is an accomplished, knowledgeable, and fully professional medical professional, but also a down-to-earth courteous gentleman who is earnest in his desire to dedicate his every effort on my behalf. I left the office feeling like the healing has already begun, and it was only a consultation, I felt so good. I would, and will, recommend the Bend Hernia Center to anyone and everyone. Great experience! Les Scott Bend, Oregon

Dr. P was extremely rude when I got a second opinion. That second opinion actually fixed my medical…read moreissue, when Dr P just kept medicating me. Terrible experience.

When I had an urgent medical problem come up, Dr. Pennavaria completely dismissed my concerns and…read moreand spoke to me quite rudely. Her receptionist said she would let me know before she billed me for lab charges, but continued to bill me for lab charges without ever letting me know the amounts ahead of time. Just the thought of going in for an appointment caused me so much anxiety. She likes to focus on what she likes to focus on and not what your actual issues are. It's incredibly difficult to get an appointment and when I asked for a prescription for the Covid shot because it was required by the pharmacy I was going to get the shot at, I was told that I didn't need one by her office even though I included a screenshot from the pharmacy website saying that it was required.

Some doctors and nurses are awesome but dr Cameron Mitchell is dismissive and gaslights…read more I do not recommend him, and I've seen him many times. Every time has been unhelpful. He isn't a supportive or helpful man.

I have been going to BMC -Summit Health for over 17 years. Dr.Pinnick in Nephrology is the best…read moredoctor ever. At every appointment he listens and addresses all issues I might have. He asks questions and gives me answers. He let's me know what treatment I need and what my options are. He is straight forward about my health. He is the best doctor po ever. I couldn't ask for a better doctor. He is my primary so my End stage rental failure isn't the onlyvthing he sees me for. I cam give him a call and he gets right back to me. Always Tonya Koopman and Dr Carroll are incredible also. They have been taking care of my diabetes for over 17 years.They also listen to my concerns and give me great options.

Absolutely recommend, Caring, Knowledgeable and helpful in the care of your spine and personal…read morehealth. Front staff is friendly and always a cheerful greeting.

Very professional and personable. Happy I was able to find a NUCCA chiropractor in Redmond. I am…read morenew to the area and was sure I'd have to drive a long way.