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    DeSantis Family Practice

    3.5 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Northeast Family Practice

    Northeast Family Practice

    3.0(2 reviews)
    3.0 mi

    Well, I am always honest in my reviews. Unfortunately, I have to admit I am not a big fan of the…read morepractice as a whole. Most of the front desk people are rude and act like patients are an interruption of their work rather than the reason for it. Some other staff aren't much better. Most of the time at other offices/practices (such as specialists) I, as a patient, I feel like a number when there rather than a person... a person who really matters to the doctor; perhaps better said, I feel like my overall health and my healthcare concerns really matter to Dr. Hamilton-Brandon. Dr. Hamilton-Brandon is compassionate, caring, kind, and very smart with treatment(s) and her practice of medicine is the best healthcare I have ever had. Unfortunately, I can't say much positive about the practice as a whole, but I certainly do think the best assets are the physicians, and for me, Dr. Hamilton-Brandon is at the top of that list. I have also seen another physician a few times at Northeast when my physician has been out of town. I also was provided excellent care and treatment. Sometimes it's the little things that make the a difference. When I saw the other provider while Dr. Hamilton-Brandon was away, She found time to call and check on me to see how my injury was since she wasn't there when I needed treatment. Forrest Gump said "life is like a box of chocolates, you never know what you're going to get." Unfortunately the same can be said for the medical office assistants/nurses and other non-provider staff there...I call it "nursing roulette." Lately, I never know who is going to call me back and take me to the examination room, but I know the care from my provider will always be excellent. Some people complain about wait times at a doctor's offices; however, these are some of the same people who will demand to be seen [worked in] on a day when they are sick! I wonder how a doctor could be running behind schedule. I am amazed that people willingly and without complaint stand in line for hours to get the latest iPhone, iPad, or other similar gadgets. People will stand in line for a new movie on the night it premieres, or to get a great seat at a concert. In my opinion, good quality healthcare from a caring, compassionate provider is worth the wait. To be honest, it's sad to say, but there are very few doctors like Dr. Hamilton-Brandon left. My insurance company sometimes seems to have more power than my physician. I have read articles that report hospital employed physicians seem to be under seemingly impossible goals (aka: quotas) to get patients in and out the door spending a disproportionate amount of time on minutia which saddens me. I read an article a while back that discussed many hospital-employed physicians have or very little (if any) input to who is on their team. A physicians input should be a deciding factor when choosing a "right hand" person such as a nurse or medical office assistant. I couldn't imagine having my assistant or secretary chosen for me. [Disclaimer: I am not aware if this is the case with Catawba Valley Medical Center]. To summarize, If you have a physician like Dr. Hamilton-Brandon I would encourage you at some point in your next visit to let him/her know just how much you appreciate them. If you don't have a provider like mine, get an appointment with her or find a primary care physician like her (which, in my opinion, will require a great deal of prayer or a great deal of luck, likely both) before it's too late. I Patient-centered focused care and bedside manner is quickly being devoured by the incestuous beasts of insurance companies share prices and hospital's bottom line. This is making the new face healthcare "profit-centered" rather than "patient-centered".

    Northeast family practice poor front staff hung up on three times called for over a hour no one can…read morepickup a phone staff very very rude i am threw with this place

    Brooks Gregory T MD - Shouting at me.  Last time I saw him.

    Brooks Gregory T MD

    1.0(2 reviews)
    2.9 mi

    Worked with Gregory Brooks for a year. He constantly changed medication and I had 3 reactions to…read moremedication for blood pressure meds and other meds, and had to quit taking on my own. Difficult to contact doctor's office on telephone at times, have to leave messages, get conflicting responses later. Lots of expensive tests programmed for me. He got mad at me for stopping a med with a serious reaction - he shouted at me and told me that was his call. I timed the last three office visits I had with him, average was 3.5 minutes. After I left him I started getting better. If I was still with him I would probably be in a nursing home by now.

    Worst Doctor & staff I have ever seen. He refused to treat my child for an infection on the day of…read morehis well check even though he was running a fever and had a rash all over his torso. His excuse was that he was only there for a well check and he could not treat him for anything else. I would have to make another appointment. He never even lifted his shirt or looked in his mouth during this so called well check. His office manager screamed at me when I asked for my child's records. he refused to talk to me about the way his office manager acted even though I had witnesses who witnessed the entire episode of her insane behavior. I could go on with even more but hopefully my point has been made. He and a few of his staff should not be in the business of caring for patients.

    DeSantis Family Practice - familydr - Updated May 2026

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