I began my relationship with Moxi about 5 months ago. Each time I've visited I've scheduled a…read moreconsultation to ensure my results were achievable and realistic. Unfortunately each time, I've been let down. After my first color appointment I let the team know that the color wasn't what we discussed (weird dark streaks, blotchy color) and they scheduled me to return with the same stylist. The second visit was moderately better but I was still surprised and what I ultimately paid (including tips both times) was significantly more than what I received. Unfortunately even with the color corrected, the toner only lasted 2 washes (I only wash my hair 1-2 times a week) so I was pretty bummed. I scheduled another visit for a toner to refresh the color a few weeks later. At this visit the toner so significantly lifted my roots that I now had three colors bands (the original roots that weren't properly addressed, the new red roots and the rest of my hair). It looked ridiculous. Before I even left the appointment I explained how unhappy I was and scheduled another full color appointment. Feeling uncertain about this next service I AGAIN scheduled a consultation. During the consultation the new stylist confirmed she could accomplish the correction of the bands and color I desired. Unfortunately the service date that was scheduled however would not accommodate the service needed. The salon was booked out for a month+ (understandable) and would not accommodate any changes to fix my hair (not understandable). I'm not being unreasonable- each visit has been worse than the last and they've made very little attempt to correct it. To add insult to injury, they cancelled the appointment I did have (partial highlight), leaving me high and dry a week before a vacation, saying I'm not a good fit for the salon and refusing any further adjustments or compensation. The salon employs junior stylists that charge a premium. Ownership has no concept of customer service. Enter at your own risk.

I just moved to the area and Linsey did a was fantastic job welcoming me to Erie & Moxi Salon. I…read morereally, really appreciated the time they spent and their attention to detail on my hair cut. Linsey went above and beyond to transform my extra long hair into an aline bob. I felt extremely comfortable providing feedback and I love how it turned out. My bangs were not looking great when I walked in the door but Linsey did a fantastic job cleaning them up and balancing them out. Thanks again for the great hair cut! Tip: make an appointment online. It's super easy! Oh- and parking can be found behind the business. ( The pictures I shared do not represent how Linsey styled my hair after the appointment. They were taken the day after)

Erica is an amazing artist! So professional and caring! She brings the best vibes. She makes…read moreeveryone feel comfortable and beautiful!

Unfortunately I don't go to this salon anymore I dealt with Rebecca who was extremely professional…read moreand awesome with hair. The owner had no class and I really never cared to hear her conversations because I thought they were very unprofessional. Im really not sure how this woman ever got in business but I can tell you it's a shame. I found her to be rude and disrespectful. Thank God I found out where Rebecca is at.

I've been seeing Samaira, the owner of this salon , for 2 years and she's fantastic . I've gone to…read morenumerous hair dressers throughout my life who never seemed to get the exact ashy blonde I was looking for or they used bleach that completely burned my scalp . My hair has never looked better and it still feels healthy even after bleaching it as many times as I have . Highly recommended

In total I had three visits to Moxi. I have mixed reviews. My two haircuts were perfect. However,…read moreboth times the stylist had long nails and she scratched the back of neck while washing my hair. Both times the back of my shirt got wet while getting washed because a towel wasn't put down. My third visit did not go well. It my first coloring with Moxi. I asked for a balayage and and offered my current balayage as an example. It was grown out but was still visible. I related I wanted a similar, natural looking light blonde highlighs on my natural brown hair. When finshed, I could see a clear line of blonde dye at my part. I didn't see any blending or attempt to have my highlights appear natural. I have had 4 or 5 prior Balayage's, none of them had a solid dye line. I told the stylist and good customer service was provided. The salon attempt to fix the dye. I left with a darker base black hair color and bold platinum blond highlights. I had to pay full price ($220). I cried for days because my hair looks fake and unnatural. I had chunky bold blonde patches all throughout my hair. The fix was livable but I was told will have to pay for the follow up service. A follow up was scheduled but I never went. I lost trust in the stylist and did not want to return.

Easy scheduling online. Always super clean and bright inside. Everyone has been helpful and kind…read more Very knowledgeable and up to date with styles, they take the time to really understand what you're looking to have done and explain what will work for your hair type. It may be pricey for some, but based on quality and education very worth it.

Megan is amazing! Very happy with everything she's done for my hair thus far! The environment of…read morethe salon is very relaxing and all of the ladies who work there are very friendly and seem to really care about their clients.

The prices are right, Heather is an honest, hard working woman that takes the time to ask how your…read morehair looks as she's doing it. She seems to understand my demographic & wants to know if we are going for a Professional, modern, hip, punk or age rejuvenating cut & style. She's my new stylist for sure!

This salon is the best! My nail tech Jen(the owner) is knowledgeable, fixes what needs to be fixed,…read moretakes her time. She even suggests colors if your having a hard time deciding. The business is very clean and sanitary. The girls are all friendly and polite. I will never go anywhere else!

Liliya did a great job on my hair, took me in last min. fixed my previously bad haircut and color…read more Went above what I expected. I really appreciate that she took her time on my hair!! I'd def come back again and would recommend others to try her out :)

My go to salon! I get a million compliments on my hair thanks to Lily! The salon is very cute and…read morewell kept and liliya is so nice and easy going!