I called to make a new patient appointment last Thursday and after less that 5 seconds the person…read moreanswering the phone abruptly hung up on me. I tried two more times and the exact thing happened. It is an interesting approach to take to a business claiming they welcome "New Patients." I selected Austin and Tatum for specific reasons, but I couldn't get past Hello.

If you're looking for a dentist who goes above and beyond this is your guy. Small office full of…read morepeople who actually care. I take my whole family here despite being out of network because it's worth it to us to have a dentist who finds the issues without immediately going the invasive and expensive route. If you want a dentist who is interested in lining their pockets at your expense, check Soncy st.

Found a new Dentist: Dr. Ryan Street. Explains well and on Tuesday & Thursday I like the hygentist…read morehe has.

Dr. Comer recently "tried" to put in a crown as a preventative measure on a molar. During the…read moreprocess, he didn't use proper methods to assure even pressure when setting set the crown correctly, and caused me severe discomfort, lost hours of sleep, and many additional visits that took time from work. In addition, he did not listen to my comments regarding my tooth and discomfort, which meant he misdiagnosed my pain and delayed the corrective action I needed. Eventually I was forced to find another dentist, get a root canal, and have the second dentist re-apply a new crown. Thanks to Dr. Comer, I was able to gain the experience of getting a crown put on twice (because he did it incorrectly the first time), have a root canal (because he spent two hours grinding on the molar after taking off the first "permanent" crown and irreversibly irritated the nerves in that tooth), and spent about $1,900 on top of the cost for the initial crown. He refused to respond to any communication after all of this and doesn't acknowledge any blame. AVOID THIS DENTIST

If your looking for a dentist, keep looking! They will charge you for walking in their business…read more Charged for something that should have been covered from a repair a month ago!

Dr. Spence Vlosich is the best! I used to see his dad! His brother is also about to join the…read morepractice! Very family oriented and lovely folks.

Today was my first time coming here and all the staff was great. Front desk lady's, very kind and…read morewelcoming. Kim did my X-ray and cleaning, very professional and kind. Dr. Wilkie was Great made sure all my questions were answered. Finding a dentist was very difficult, because there is not enough review's . But they did not disappoint.

I'm a new patient at Pendergrass & Wilkie. Dentist offices cause me a lot of anxiety but my…read moreexperience was positive. Josie was my hygienist and she took great care and extra time to put my nerves at east. I saw Dr. Pendergrass and he was professional, caring and friendly. I also appreciate the office staff as I had to reschedule my initial visit and they worked with me on that and on my insurance/co-pays. I look forward to better dental health with this new dentist.

Being new to Amarillo, I hadn't taken the time to find a dentist until I broke a crown and urgently…read moreneeded one. I called and they immediately got me in for repairs. I have since had some additional work done and my cleanings. The staff here are very personable and friendly, and Dr Crawford is the best. They have clients coming all the from New Mexico and Oklahoma just to see him. They don't pressure you into getting a lot of unnecessary things done, as I have experienced with other doctors in the past. And they are very flexible with scheduling your appointment. I strongly suggest making them your dental service.

Always a pleasant experience. Everyone is very friendly, courteous, & professional. Dr. Crawford…read more& his assistants make you feel comfortable & at ease. Some people are very reluctant to go to the dentist. If your scared of the thought, you should go here, they will put all your worries to rest. Highly recommended, very reasonable prices. Quite possibly the best dentistry in Amarillo!!

Awesome staff and service. So friendly and helpful. I felt like one of the family when I walked in…read more Dr Eddie Sauer is wonderful. Very knowledgeable, great manner in that he spends time making sure all issues addressed and no questions. I would recommend Shemen Dental Group very highly

Sadly this place leaves a lot to be desired. Do not be fooled by the pretty building and interior…read more The staff lacks common sense and attention to detail. We had a horrible visit with my 8 yr old who had an abscessed tooth. They referred us to a peds dentist and assured us we would be seen and they had more options for sedation. Sheman's office staff did not get the correct information from the other office and sent me to them with a kid who was in pain and recently numbed. Due to Sheman's staff my son did not have the work done and was left in pain until we could get another appointment. When I was upset in the office (after dealing with my hurt & upset child) the office staff thought it was funny?!? The lack of professionalism in their office staff was unnerving! This is the 3rd time I have had issues with the staff. The first time was for procedures done that were not covered by my insurance (which is excellent btw) leaving me with a shocking $500+ bill. The 2nd time I was assured I would only be billed about $40 extra on a cleaning visit (which are normally free with my insurance), but was actually billed an additional $150!!!! If you are willing to spend the big bucks out if pocket, then go for it the Doc is awesome, but DO NOT count on his staff to give you correct information or follow through!

Issue Customer service! Not listening to a customers side…read moreof a story after being mistreated by an employee on three different occasions and listening to the other patrons complain about her in the waiting room made me realize it wasn't just me that felt the same way about her rotten attitude. You can even read it from other reviews from other people on this app. After I wrote my second review about not getting the money they owed me, i was sent a letter stating that I was not a good fit for their practice! Like I was ever gonna go back there again. Lol. It's too bad that one bad apple can spoil the whole bunch & and the manager lets her get away with it? One of the dental group of Amarillo dental offices, used to get voted best dentist office of the year, those days are long gone until someone deals with the problem employee that everyone has to deal with right before they leave. I moved on and found a great dentist with super friendly staff. So happy not to have to go back to Dental Group of Amarillo, Ravenwood Court (just off of Tascosa Road). Life is too short to be treated so poorly for no reason at all. Have a great day everyone & GOD Bless You!

I had a root canal done and it was the best time I have ever had visiting a dentist. The people…read morewere fun and extremely concerned with my comfort. I so appreciate that they took the fear out for me of having a root canal. The best!

Rosario and Andrea up front always help me get in quickly when I have issues! Axel and Delilah are…read morewonderful Dental Assistants who both have seen me cry and take time to explain calmly what the procedures are and why they are needed. I've seen 3 different doctors all of which I think were great! Recently Dr Mills explained every step of my root canal and what tools he used. (It always makes me feel so much better to know what is happening and why!) I don't think I could ever go anywhere else! Even when money is tight but things need to be done they never look down or talk down to me!

Regarding Abbeville Dentistry on Grand Street, this is a regretful review for me because Dr…read more Jennings has been nothing but kind and professional with me and I have no complaints regarding any hygienist who has provided services. However, the office management has caused gross problems in obtaining and maintaining appointments. There have been frustrating issues in the past but it has been made much more difficult for me to maintain proper dental care as of recent. I had an appointment scheduled (for 6 months) for a second cleaning last week and received text reminders of it. However, just days before, new reminders came in for an hour earlier than the originally scheduled time. I called the office and was told they moved my time. I advised that I can't finagle that due to my work schedule and was told my appointment would have to be moved to October.. and was only offered times that wouldn't work for me. The receptionist verified she was going to cancel the appointment and I got online and found an appointment that work ok with my schedule for just a week later (today). I received email verification that the appointment was "confirmed". I received a couple of text reminders of this appointment and, again, made arrangements to take work off early to attend. I left work early across town today and made it to the previously confirmed and rescheduled appointment just to be told my appointment had been canceled and given to someone else who "needed it" because I didn't "confirm" the appointment again via text by yesterday. I had already received confirmation of the appointment. I've used this dentistry for years and don't think I've ever confirmed via text.. nor have I ever been a no show. There is nothing in the text that states this is required or that there is a deadline to do so or your already "confirmed" appointment will be cancelled without notice. It felt like passive-aggressive game playing and I was met with disregard. Again, I was given the option of scheduling for impossible times for me in October. In this economy, having to lose time from work and with current gas prices, this sort of treatment of a patient leaves one feeling quite devalued. TL/DR Dr. Jennings = good Hygienists = good Office/appointment management = really, really disregarding and terrible