Update: we have been with Andy for two years now and now have our life insurance, umbrella and a…read moredisability policies IN ADDITION to our home and auto. Andy is the best and his team is amazing! Ben in particular has been very attentive to our needs. Thank you! I'll admit it: before switching from Progressive, I never realized how important it was to have a good insurance agent, and I never felt like my insurance had my back. Andy and his staff showed me that good insurance is like having a good defensive squad, and that protecting my assets is easy and money-saving. No one from Progressive ever asked me if I had life insurance, and no one ever really helped me understand how important it is to protect my family if something terrible happened, and I'm grateful that his staff helped me figure out what was right for my family. I will be referring friends and family!

The BEST. We had a unique situation in need of a skilled and competent agent. On time, efficient,…read moreand gets it done. Andy Hedlund and his staff were there to walk us through and get results. Two thumbs up.

My husband and I have worked with John Yliniemi for many years, and highly recommend his agency for…read moreall insurance needs. Over the years we have come to appreciate how easy and efficient he is to work with, and the reliability of his insurance recommendations. John is always available to answer our questions, and provide complete/clear answers to our questions. No question is too stupid! At one point we briefly switched to another agency to get a "better" deal, but then switched back after we missed John's excellent service. We are happy to be back with John.

Would not recommend. Our family was going to transfer to his local location in March. Adam seemed…read moreexcited to gain new customers, "Customer service is what you'll receive here" Adam said by phone. He wanted to review our policies as I had requested the next week... That was about all the communication received. Continued to contact him in March, said his family was sick. We were patient. Contacted Adam again in April, letting him know a few more week's had gone by; asked if he forgot about us. Replied back that everyone was still sick. Emailed him again, just gave up. Would not recommend, hoping to find a Farmers agent that will help take care of our simple annual requests to review policies. It's a struggle..

From the owner: As your personal Farmers Insurance agent located in Hanover, I believe in keeping you informed of…read moreways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide financial protection for you and your family. Whether you need homeowners insurance or renters insurance, Farmers offers home insurance coverage for protecting you and your belongings. Farmers Insurance also offers life insurance, business insurance, and motorcycle insurance to help protect your hard earned assets. Visit our website for a competitive quote to help save money & better protect your family today!

In December 2025, I requested a copy of my policy. Jim's office explained they cannot provide such…read morea basic thing digitally. That's fine. They said they would request to have them mailed. After not receiving the requested policy documents by April 2026, I followed up and explained I have informed delivery with USPS and that I check my physical mailbox daily. I explained that I never received the copies of the documents I requested so I requested they send them with tracking. Kelly, from Jim's office, politely refused to provide any assistance beyond submitting the request again. If an agent cannot produce your actual policy, how exactly is that agent expected to compare coverages or policy details to ensure you are properly insured? I would strongly recommend finding any other agent.

Jim Aabbatt-Strilich and team the best in the insurance business!…read more Candid, transparent and trustworthy! Kelly has helped us many times over with our wuestions! Client for over 25+ years!!!