In December 2025, I requested a copy of my policy. Jim's office explained they cannot provide such…read morea basic thing digitally. That's fine. They said they would request to have them mailed. After not receiving the requested policy documents by April 2026, I followed up and explained I have informed delivery with USPS and that I check my physical mailbox daily. I explained that I never received the copies of the documents I requested so I requested they send them with tracking. Kelly, from Jim's office, politely refused to provide any assistance beyond submitting the request again. If an agent cannot produce your actual policy, how exactly is that agent expected to compare coverages or policy details to ensure you are properly insured? I would strongly recommend finding any other agent.

Jim Aabbatt-Strilich and team the best in the insurance business!…read more Candid, transparent and trustworthy! Kelly has helped us many times over with our wuestions! Client for over 25+ years!!!

This is a top-notch insurance agency. They go the extra mile to make sure the customer is…read moresatisfied. I've been with them for a long time--that says something. I recommend Kelli Swart

From the owner: Kelli Swart Insurance Agency's mission is to work together as a dedicated team to provide insurance…read moresolutions that protect the everyday lives of our customers and their families. Guided by State Farm's commitment to integrity and care, we treat each customer like family--supporting and protecting the whole person, not just selling a policy. We are committed to delivering honest advice and meaningful coverage that truly benefits those we serve, while fostering sustainable growth to extend our family's reach and impact. Our Vision is to be the first name people think of when they think "insurance"! When people work with us, they feel like they are family. License #: MN-40801881, IA-3001956867, ND-3001956929, SD-20330184, WI-19656257

My husband and I have worked with John Yliniemi for many years, and highly recommend his agency for…read moreall insurance needs. Over the years we have come to appreciate how easy and efficient he is to work with, and the reliability of his insurance recommendations. John is always available to answer our questions, and provide complete/clear answers to our questions. No question is too stupid! At one point we briefly switched to another agency to get a "better" deal, but then switched back after we missed John's excellent service. We are happy to be back with John.