Firstly I'd like to say a massive thank you for making my visit your showroom today so pleasurable…read more The JD Power survey deservedly justifies your company's number 1 position when they have management like you and sales executives like Zelda and extremely helpful, pleasant and knowledgeable staff like Elise. They are all a credit to your amazing leadership sir. THANK YOU. Thank you so much also, for extending me the curtesy and professionalism that you all did today & that was before I'd even set foot in the car. I actually wanted to buy a car a car from you without even having test driven the vehicle. The NX is a beautiful car, with well stitched leather and comfortable seats, and it's quirky design and standard kit is actually the reason why I wanted one. Sadly the lack of power, compared to the 3litre Mercedes GLS which was my original preferred car (apologies for swearing LOL). Also as I am 6'2 tall, it was a little more awkward getting in and out whilst driving it today, which I wouldn't have appreciated without the extended test drive. THANK YOU. As to your amazing gesture of entrusting me by allowing me the honour of having the car overnight, well that's refreshing to see a Nottingham Car dealer who's interest is customer service orientated, THANK YOU. It has been a pleasure to drive the car over the day that I've had it. THANK YOU SO MUCH. It will be a perfect car once we come to replace my wife's car as she is petite compared to me and as an occasional drive for me it will be perfect, however as an everyday car for me, sadly it's not suitable. I therefore, hope that one day I will return to you for that honour. I can't say enough about your service and your hospitality today whilst I was there and as I mentioned earlier Elise's knowledge of the different models with a friendly smile, was a pleasant refreshing surprise too. THANK YOU. Your company has restored my faith in Nottingham's new car dealerships. I just wish, for their sakes that BMW, AUDI AND THE OTHERS WOUKD TAKE A LEAF OUT OF YOUR CUSTOMER CARE TRAINING BOOKLET. However they can't all have an Ian, Zelda or Elise working for them now can they. Many thanks again.

After showing interest in the all new Lexus UX I took up the offer from Dean Jones to visit the…read moreshowroom on Weds 13th Feb to view and test drive the new Lexus UX (due for release in Mar 19). Due to customer interest the slot times were limited to an hour but Dean was so polite and helpful passing on a massive amount of information. We even had plenty of time to take a test drive and put the car through its paces around Nottingham to the extent of fully satisfying my inquisitive nature. I was totally impressed with Dean's enthusiasm, his knowledge and his friendly nature and wouldn't hesitate in recommending any perspective customers to liaise with Dean in the first instance. I will certainly be visiting to discuss the finer points of the Lexus UX and will be seeking out the new brochures when they arrive over the next few weeks. Kindest Regards Martin A Pittaway

Took my car in the other day and was delighted by the service, the person I spoke to at the desk…read morewas very nice and helpful (I also saw the manager whom was very welcoming and friendly too). Overall i was very satisfied with the service and thought it was done for very good price too compared to other places I've been before and would recommend going here.

DO NOT GO HERE!!! my partner took my car in this morning to have the front brakes replaced, to…read morereceive a telephone call asking if we would like him to check the back brakes while he was under it, which we thought was very good of him. until he gave us the bill, he banged on an extra £45 for the pleasure! Now I don't mind paying someone for good honest work, but handing over hard earned cash for something YOU offered, and declined to inform was chargeable AND other places offer free of charge is ridiculous. I will be contacting OFT. but everyone else BE WARNED!!!

Clock Garage is in Spondon on the outskirts of Derby and easily accessed from both Nottingham and…read moreDerby alike. I both bought my Skoda from this dealership and had it serviced and repaired there, looked after by different departments. All staff are very keen to help and extremely friendly, always willing to assist in any way they can. I even turned up one day with a strange, worrying noise coming from one of my wheels and they immediately inspected it and solved the problem with no appointment or prior warning. I would highly recommend this very professional car dealership for new or second hand cars.

My sister was looking for a car but she didnt know which one to get. All we know is that we were…read morelooking for a used cars derby dealership. We found Clock Garage. The customer service was top notch and cannot be faulted. The car sales derby dealership did not let me down and I would buy from them again.

very disappointed with the company, sold a car i had paid a deposit on as i got refused first…read morefinance before i was told Wasn't honest from the start The people are nice but a terrible experience with getting answers so unless you have the cash i wouldnt bother

have been dealing with chirs roads for many years both my self and family members have numerous…read morecars from them never had a problem with great people and after sales service.