Booked a last min. getaway with the girls and this was the cheapest hotel I could find that was still close to the main strip. The Good: - It was cheap - Good location for the price - walking distance from the main strip - quiet from the busy downtown - impressive hote breakast for the value - it included a waffle(!), sausage and egg. Also had small pastries and cereal and milk and juices. The Bad: - They said there's no smoking but our room smelled like smoke as soon as we walked in. The patio door was even open so we assume someone was smoking before we had come in. Then next door, we smelled people vaping. We ended up telling the front desk and they said they would look into it (which did not give me much hope that they actually would do anything about it). - Customer serivce is pretty bad - don't even think about calling this place as no one picks up. The front desk doesn't do much aside from checking you in. - The walls are paper thin. You can hear everything in the other rooms. People were partying next door and it was very obvious. - The bathrooms were mid - the towels were small and thin. It's not bad for the price and for a short stay. You get what you paid for. read more

Originally we booked for three nights but called the hotel directly to cancel the first night as we wouldn't arrive in time to drive from SeaTac to Leavenworth. We called back a second time to make sure the rest was canceled, it was. When we checked out our bill for two nights was $255.00. We were quite surprised when we got our cc bill to find Der Ritterhof had charged us approximately $148.00 extra. We can't get in touch with the management or owners to discuss this. Nobody will call us back. We filed a complaint with the BBB and also with the AG of WA. We got an email from the AG's office that Der Ritterhof hasn't bothered to respond to them either. This speaks volumes about the owners and management. The bathroom is in desperate need of an upgrade. If I could give this place a zero I would. read more

If you were in Leavenworth. You have to check out this hotel. You have great view of the mountains. You are walking distance to town. read more

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Last minute, one-night booking here and was pleased with everything. Room was good and front desk receptionist was helpful, accommodating. We were pulling a uhual trailer, and hotel was helpful with parking accommodations, etc. read more

Der Ritterhof Inn - Signage for hotel - Hotels Near Me - Leavenworth, Washington

Very pleasant stay at this hotel! It was perfect for a night in Leavenworth. Perfect walking distance to shops, restaurants, cafes and Leavenworth Adventure park (about an 8 minute walk) - would love to come back here! Complimentary breakfast also. The only thing I had trouble with was the shower knobs were a little bit outdated and hard to maneuver but overall everything was great! Try the coffee shop right next door (Argonaut Coffee) literally the best coffee I have ever had! read more

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HORRIBLE customer service, meaning NONE!! Terrible, difficult to even put in to words!! NOT welcoming at all, do NOT waste your money, they are liars and thieves! They will rip you off in a heart beat, and could care less!! read more

decent accommodations for the price. walking distance to old Leavenworth., charming town. read more

Der Ritterhof Inn - In front with the guard - Hotels Near Me - Leavenworth, Washington

Der Ritterhof is more of a motel than a hotel, although it's better appointed than most. Clean, comfy beds, an excellent shower, and a solid location (less than a 5 minute walk from the downtown area). Most of the rooms are in apartment-like detached wings orbiting the main office, where a continental breakfast is served from 7 to 9:30am (although we didn't partake...we slept in too late both days!). There's a pool as well in another separate building, but we didn't use it during our trip. Check in was relatively simple, and check out happened in the blink of an eye. It's not fancy, but it is functional, and is a more than serviceable lodging option for solo travelers, couples, and small families looking for an affordable (relatively speaking) place to stay in Leavenworth. read more

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Negative Reference for Der Ritterhof Inn, in Leavenworth, Wa These may be good people, but they did not treat us decently. Two couples of us made reservation through Expedia for two rooms for one night for the summer theater on Aug 19, 2024. The cut off to cancel was Aug 16, 2024 On Aug 16, we were returning back to Spokane from Great Falls, Mt; got a call from the 2nd couple saying their elderly mother was very ill, & they could not go. I planned to call & cancel as soon as we got home, as the paperwork & phone number was there. As we got close to Spokane, I developed physical trouble, & spent most of the night in hospital ER. As soon as I could the next morning, I called them to cancel, & explain what happened. Both couples of us had had a serious medical situation. We were a few hours past their cut of, but they still had 2 days available to rent the rooms. They refused to do any refund to us. The rooms were 175.76 & 177.51. It appears that they would rather get the income, for which they had no effort or labor in, than to give a little grace in light of two legitimate serious medical issues. I have written them a letter explaining all the details, & asking them to reconsider giving us a refund; they did not even answer the letter. We think they did us wrongly; and would not consider staying there at all now. Sam Harding read more

We stayed here recently and thought the stay was fine. The double room we had was pretty clean, with soap and basic necessities. There was even an extra sink in the room. There's also a pool and bbq pit outside. What I thought was just okay was the breakfast -- egg Patties and sausage with toast, bagels, cereal, and some fruit. There was also a Belgian waffle machine. What got me was the check-out and lack of parking. I asked if we could last check out and the response was "for a little bit". When I asked what that meant, they said 12 pm, which is only 1 hour past checkout. This is even considering that check-in and the other guests wouldn't arrive until 4 pm. The way that I was told no later than noon was also pretty cold and unconcerned. Not sure I'd stay here again. read more

The room was fantastic! Second floor, high ceilings, super comfortable bed/bedding, great amenities, small porch, spacious room, layout, yummy bfast... We were super impressed and delighted read more

I would rate -5 if I could Warning!!!! Got BED BUGS! Waiting for manager to get here now going on two hours....never again! Was my birthday July 11th and my first "real" vacation in years and it's totally ruined now....update; just fyi after showing all these pics and videos of the supposed "lint" moving they still didn't believe me I contacted Fox News and I'm spreading the word so far had to throw away my purse and pair of shoes because they where not meant to be high heat dried...not sure about my car tho have to spray then vacuum still read more

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We stayed here overnight and booked the room the same day. The cost was a little high at $233-ish a night, but for booking the room at the very last minute, it was fine. The room looks like it did back in the 80s, but it's clean and had everything you need for a basic stay. It is definitely more motel than hotel, so if you're staying in Leavenworth for a day or two, and just need a place to sleep, it's a great spot. The room was bug-free (I checked!), the bedsheets had no smell, and the shower curtain also had no smell (unlike some hotels which have shower curtains that reek faintly or urine). We also had a second sink in the main bedroom which was super convenient. The property is clean, and in the summer, it's a nice place to sit on the grass or tables and relax. It's very family friendly, and there are rooms that allow dogs as well. No one partied, my room didn't smell like cigarette smoke, and we got a good night of sleep. There is also a basic breakfast in the lobby, but go next door to Argonaut if you have any allergies or are vegan (they have a great vegan avocado toast next door). Staff were friendly, and check in and check out was a breeze. I'll definitely bring my family back again. The walk to downtown Leavenworth is also short, and do-able for your kids if they're 5-6+ years old, otherwise, bring a stroller if they're younger. read more

Great stay in this beautiful little 'village'. The rooms were clean. breakfast was typically basic. Staff was very friendly.

For almost $300 a night I definitely wasn't expecting to see visible mold inside the room on the roof. The place looks really cute on the outside but it is definitely outdated and pretty gross on the inside. If you're traveling with toddlers be advised that they do not have an upper lock on the doors so it's pretty easy for the kiddos to run right out the door . Additionally, this hotel does not accommodate early check-in, which is totally OK and pretty predictable with the busy season. I found that they were not very helpful or accommodating with even little things like asking for milk or where to buy milk... Additionally, the rooms do not have a microwave. All of the outlets don't work your phone chargers will just fall out of them. Their refrigerator also was really warm and never stayed cold. I will say that they're breakfast was pretty delicious though. Overall hotel needs major renovations was extremely overpriced and not very welcoming.. read more

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Very rude. My third party that I booked with made a mistake and I didn't find out until the following month. I requested a refund and called the hotel manager. She was very rude and told me "your job is to book correctly" even though I tried to explain the situation was out of my hands. She then went on to berate me for 5 minutes and talked to me in an extremely rude manner. I can only imagine how they treat their guests. I suggest you go to any other place where they value their customers. read more

If someone had told me that by staying here I would pay $233 (final price reflecting the discount) for the night but not have access to hot water and get gaslit by the employees/management I never would have stayed here. What happened? We stayed here after running the Enchantments loop (27 miles!) - so, we were psyched for a warm shower when we showed up. Our room didn't have any hot water. We tried to work it out by calling the front desk on the phone. After two calls we couldn't get it fixed and since we were already late to meet friends in downtown we just took cold showers. On our way out we talked with the front desk and told them about the situation and how since we already took cold showers we would rather just take a 30-50% discount and forget this ever happens. The front desk person said the morning person would handle the discount but that she would try to fix it by flipping the breakers as that sometimes fixes it (as we found out that night, it didn't fix it). We said our goodbyes and said we'd check-in in the morning. When we checked-in in the morning they offered us a 12% discount ($30). They said we weren't eligible for more because their evening front desk person said that she tried to offer to switch our rooms but we had walked out on her since we were in a rush. THAT NEVER HAPPENED! They also never tried calling our cell phones which they had on record. It sucks to go through an unpleasant experience and then be told that you lied about what happened. This could have been solved a dozen other ways and Der Ritterhoff chose to gaslight its guests. We won't stay here ever again. read more

AVOID SPENDING YOUR HARD EARNED MONEY ON A NO RUDE SERVICE! Tried to stay here over the holiday break and the hotel manager and the front staff were unbelievably rude and condescending. Worst customer service I have ever experienced - I get that it is during their busy time but the lack of common decency and respect it unbelievable. Also, be careful on how much they charge you when you first book and when you get there - I was charged extra and when I asked for more information I was told taxes. You deserve to spend your money at a place that will treat you with more decency. Horrible miserable humans work there. read more

PLEASE AVOID THIS PLACE AT ALL COSTS!! If you're looking for an out of date, nothing burger motel this place is for you, for the steep price point you get: cheap bedsheets, out of date decor, curtains that don't close all the way, and a shower with no hot water!! On our first night we were informed that there is ONE HOT WATER HEATER FOR THE *ENTIRE* BUILDING!! so you get maybe about 5 minutes of hot water (if someone else in your building didnt also decide to jump in at the same time as you!) until you're blasted with water so cold it feels like they piped it directly from the snowy mountainside. So if you're exhausted from a long drive and a tumultuous travel day be prepared to be greeted by that. Throughly dissatisfied with this stay, and take my advice and do not book with these guys. read more

I picked this hotel for a balance of price and location. The price was one of the lowest, and I certainly felt that in the room. Everything was clean, but also signs of wear were everywear - edges chipped, then painted over, worn edges here and there, not sure what was going on with the sheets, but they were SO itchy. All-in-all the above issues wouldn't prevent me from coming back; the price with the location is amazing. Breakfast was really good, too. Loved the waffles. read more

Listen, we went out on the town and got back around midnight. We went on a stroll through the property came back, showered, went to get into bed and found black specks all over the white sheets, we found hair, we found blood spots that are either from bed bugs or fleas. There was nobody to call at that hour because they had closed. We found a crystal white looking substance that had shifted into the back of the nightstand. My dad even said they haven't remodeled it. He would go there as a child. He is 70. Please please please keep your money! Whatever was infested in there was brought home with my aunt. I don't care what they tell you please don't make it a nightmare for yourself! Don't be desperate, it's not worth the headache! They will NOT refund you!!!!!! I even disputed it with my bank and will have to resort to posting on here. I hate to ruin their business but they need a reality check. read more

Der Ritterhof Inn - Hotels Near Me - Leavenworth, Washington

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When I called for a three night reservation, I was put on hold for a half hour and then gave up. We later got a reservation by calling late at night. We called two nights before our reservation and because of a 72 hour cancellation requirement, were told to email the general manager our request to reschedule. The GM didn't respond to our email. I emailed the contact address on the website. No response. I called and was told that we had been charged for one night since that was the only reservation they had for us. So I don't mind them enforcing their policy, but their communication stinks. read more

Worst place to book a room. They cancelled our reservation without our consent. Do not waste your money here and the way they talk is worse. No manners or etiquette while talking. read more

Pros: Clean, comfortable beds, friendly staff and customer service. Con: Slow check in if there is a line. Because it's a no frills hotel, there is only one gal there so bring your patience. Overall we enjoyed our stay! I would come again, it's in walking distance of downtown and it's less expensive than some of the other locations. read more

Smells like animals pee!! Urine aroma. The smell was piercing the air. Hair on the bed, with some suspicious stains.

DO NOT STAY HERE IF YOU VALUE YOUR TRIP AND MONEY. This is the WORST hotel I've ever stayed with. the front desk woman was beyond rude and had no idea how any of their policies work and shunted all responsibility because she only was a part time worker. The room was filthy and dated, a motel 6 would've been cleaner. There was carpet EVERYWHERE including outside? is was disgusting. they randomly charged our card for things when we weren't even there. It was an absolute scam and rip off and has caused my family so much strife I have half a mind to sue for the money they refuse to refund and also all of the grief it has brought my family. I'd sleep in the street before I ever stay at this absolute DUMP ever again. read more

The water coming out of the sink was yellow and then after checkout we got a call to say we had pulled the stuffing out of the blanket (what??) and would be incurred a charge of $110. Literally all we did was sleep in the room. Absolutely ridiculous. We will not be returning. read more

Front desk staff as friendly as a drowned puppy. Floor of our room was wet/damp and smelled dank / moldy. Got to hunker in our room while the guests next to us had a drunken fight. I'm traveling with my youngest and felt incredibly UNSAFE at your property. Outside of our door smoking and screaming of "you are a f'ing liar!" while we attempted sleep. Accidentally left a bag and the front desk refused to ship it to us. I've worked hospitality and yes, shipping is a possibility from your business. I would've paid for it, but noooo. We drove the four hours back to grab the bag, which had been rifled through. For $199/night, would imagine something more than sugary breakfast items, soggy carpet, crummy pillows, and worst of all, a staff who could give a spit about their clientele. Sad, run down joint. There are so many better options along the strip. You've been forewarned. read more

Very good, family friendly Inn. We originally booked through third party site, but couldn't make it due to a snow storm. They graciously helped us reschedule to another weekend. We arrived and they were very helpful and accommodating. Room was clean, right above the laundry and well appointed. Cont breakfast in the morning was decent. Looks like a nice pool, yard area and grilling area for when the weather is nicer. Definitely very family and pet friendly and I think a very good value for the price! We've stayed at a half dozen hotels in Leavenworth, this one wasn't the nicest but def a great value! read more

Der Ritterhof Inn - Hotels Near Me - Leavenworth, Washington

The place itself was good. Kind of disappointed the pool is still not working. My biggest complaint would be the service regarding the breakfast. My wife was 6 minutes late to pick up the breakfast (9:06am) and was denied. 6 minutes late? Serious! Wish there could have been an exception since everything was boxed and individually wrapped. It was mainly for my children. read more

I was in town with some friends for the Leavenworth Ale Festival. I was a last-minute addition to their party, so I have no idea how much they paid for the hotel. That said, this place kind of sucked. Perhaps in a tribute to the traditional stone-ware mugs of Bavarian, the mattresses were composed of the same material. I like me a firm mattress but these things were BRUTAL. Absolutely NO give to them. One of my favorite things about hotels are the scorching, steamy showers afforded by space-age water heaters they use. I DID NOT have the luxury of that here. The shower felt like someone was peeing on me. Lukewarm and disappointing. There are no coffee makers in the rooms either. I just looked up their prices and apparently they are one of the cheaper hotels in Leavenworth. I'll spare them a one-star rating for that. read more

Der Ritterhof Inn - Hotels Near Me - Leavenworth, Washington

Stayed in Leavenworth 2 nights and had a very positive experience here. Room was very clean the bed was extremely comfortable. Traveling with a service dog and they were very accommodating and helpful with our needs. It's not always easy when traveling to find ADA complaint properties, but Der Ritterhof was perfect in every way. Thank you. read more

Terrible service. Just an absolute disaster. My family books the same weekend every year, for 2 nights & we take up about 5 + rooms. We used to love our time here but the service has always been a mess. This year, they only booked us for 1 night instead of 2, my father showed confirmation emails to the front desk confirming this date, and the staff still refused to help find us accommodations, kicking us out to find our own place to stay with about 15 people. We're never staying here again and I hope you don't waste your money here either. read more

Our room was updated & had extremely comfortable beds! Quiet, clean, & the location was within walking distance of the main strip.. Breakfast was decent, parking was just fine. Used a third party app for reservations & was a bit nervous when I read the reviews after the fact. I had no reason, I have zero complaints. Would recommend, & would stay again! read more

Pros: Clean and comfortable beds. Staff was helpful and pleasant. Within walking distance of town. Cons: Due to Covid - the lack of breakfast was disappointing. The "muffins" were inedible. Also, Covid seems to be an excuse for no maid service. Having to ask for towels, soap and location of temperature control plus making your own bed makes the room rate exorbitant even during Octoberfest. In Las Vegas a $300 per night room would get you at least a bell-person and two room keys. Also, traffic noise was quite apparent from our room. read more

If you're traveling with a dog, this is the place to stay in Leavenworth. They're super pet friendly and It's great to be able to hang out on the lawn with our furry friend. The customer service is great. Rooms are basic, but that's what we want when we have a dog with us. read more

It's a beautiful location and just a short walk from the village. Pool is ok, a little small though. The beds are soft and the pillows could use a little extra life in them. The towels and sheets smell strongly of bleach and are very scratchy from bleach overuse... they could use a serious replacement. Our writing desk had a super sticky surface from previous something and the bathroom door had makeup or blood spots and smudges on it. It's clear that the surfaces are being neglected in the cleaning time. Staff is super nice and the free breakfast was great. This was our first time visiting Leavenworth. Might stay again. read more

Lower your expectations when staying here and you'll be fine. The front desk lady was super friendly and tried to help me by making recommendations. No problem there. As I prepared for bed, it became quite obvious that the bedding was not fresh. Stray hairs were under a pillow that I hadn't yet used. I'll be sleeping on top of my blankets tonight. The bathroom is nice enough. I appreciate that there's soap, lotion, shampoo, and conditioner available through dispensers. Housekeeping is lacking. I found a pubic hair on the toilet seat. The ice bucket lid looks pretty grimy. The bed is comfortable enough and the pillows have obviously seen a lot of action. If you don't think about it too much, you'll sleep just fine. Breakfast was adequate for being included. Scrambled eggs, biscuits, gravy, sausage, waffles, fruit, pastries, etc. The location is good, but consider bringing earplugs if you're a light sleeper. Traffic passes by all throughout the night. I was also kept awake by the person in the room above me pacing with a heavy foot. read more

We arrived early and room was ready to go. We stayed over the weekends and everything went smooth as it should be. No noise from outside because room was close to the hwy 2 and ac worked fine. Room was clean. Morning breakfast was pretty good 7-10am. It was enough time to sleepover and head for breakfast and they had a lot of choices. Would recommend for a stay!!! read more

It was very clean and quiet. I'm used to small town hotels, and this one was perfect. I read some of the reviews, and they pretty much epitomize the pretentiousness that this town seems to attract, sadly. We had a wonderful stay, had plenty of hot water, clean sheets that didn't smell strongly of bleach (like some others said. That's called "CLEAN". Maybe you need to wash your sheets at home???) Anyway, it was a good hotel stay. We wouldn't hesitate to stay again. read more