The absolute BEST car service I have ever used! They showed up on time for every booking with a…read morecourteous, friendly and helpful driver. I even changed my itinerary a couple of times and they just rolled with it. Our favorite driver was Andy L!

From the owner: Airport runs Stations…read moreSporting venues Supermarkets Cheapest fares in area

We have nothing negative to say about our recent transfers with New cross cars, they did everything…read morethey were supposed to. Punctual, Clean well maintained vehicles and good drivers what more do you need.

I used so many taxi office in New cross, I tell you this cab office is the best, they have very…read moregood drivers and they are always on time. well recommended.

We needed a taxi service to move to our hotel. I always hesitate to use taxis when traveling but my…read morenephew recommended Carrot Cars, which he uses quite a lot himself, to get us from the Greenwich area to Bloomsbury. The lady taking our order was polite, precise and up-front about time and price. The cab came on time and texted me that they were outside. Car was clean and comfortable. The driver was safe, polite and friendly. At the destination, because a road crew had dug up the road, he even offered to help us with our suitcases half a block to the hotel (we declined.)

If you enjoy being price-gouged while traveling with an infant, Carrot Cars is the service for you…read more For everyone else: stay far away. We used this company for our trip to the airport, and the initial journey was seamless. Naively, we expected the same level of service for the return leg. Instead, we were met with a predatory "policy" change designed to squeeze extra money out of us while we were mid-air. The "Hidden Luggage" Scam While we were on our return flight--completely unable to check emails or take calls--Carrot Cars unilaterally decided to upgrade our booking to a larger, much more expensive vehicle. Their excuse? Our luggage allegedly didn't fit their "policy," despite it being the exact same luggage that fit perfectly fine in their standard car on the way out. Zero Accountability This wasn't an upgrade; it was a £30 shakedown without our consent. When we reached out to resolve this, we dealt with "Jess" in customer service. To say she was unhelpful would be an understatement. She flatly refused a refund and offered zero resolution, hiding behind rigid scripts while ignoring the blatant inconsistency of their own service. The Bottom Line Taking advantage of a family of three with a 4-month-old baby is a new low, even for a taxi firm. It is clear they wait until you are stranded at the airport or stuck in the air to hike the price, knowing you have little choice but to pay. Do yourself a favor: Book an Uber or a standard London Black Cab. You'll save money, avoid the stress, and won't be supporting a group of con artists who prioritize a quick £30 over basic integrity.

Great service, professional and on time. Will be using again Crossharbour Cars thanks.read more

they wererecommended by my friends because they are known as a very good value for money mini cab…read morecompany. They also have the same fair on Christmas day for airports!!! :)

Extremely rude and sarcastic customer service. Called to complain about a driver and the call…read morecentre. Someone rang me back, call me a liar even though I have it filmed. Just shows what kind of drivers they have Definitely avoid this company has their drivers. Also very rude and aggressive.

worst cab station ever...got run over by one of there crazy nigerian drivers and almost died...was…read moredragged by car for meters and could have gone under and died if i wasnt strong enough and am now in court proceedings against the driver and company. stay clear of this company is my best advice