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Data Cars

1.0 (5 reviews)

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Carrot Cars

Carrot Cars

3.7(6 reviews)
2.9 miIsle of Dogs, Millwall

We needed a taxi service to move to our hotel. I always hesitate to use taxis when traveling but my…read morenephew recommended Carrot Cars, which he uses quite a lot himself, to get us from the Greenwich area to Bloomsbury. The lady taking our order was polite, precise and up-front about time and price. The cab came on time and texted me that they were outside. Car was clean and comfortable. The driver was safe, polite and friendly. At the destination, because a road crew had dug up the road, he even offered to help us with our suitcases half a block to the hotel (we declined.)

If you enjoy being price-gouged while traveling with an infant, Carrot Cars is the service for you…read more For everyone else: stay far away. We used this company for our trip to the airport, and the initial journey was seamless. Naively, we expected the same level of service for the return leg. Instead, we were met with a predatory "policy" change designed to squeeze extra money out of us while we were mid-air. The "Hidden Luggage" Scam While we were on our return flight--completely unable to check emails or take calls--Carrot Cars unilaterally decided to upgrade our booking to a larger, much more expensive vehicle. Their excuse? Our luggage allegedly didn't fit their "policy," despite it being the exact same luggage that fit perfectly fine in their standard car on the way out. Zero Accountability This wasn't an upgrade; it was a £30 shakedown without our consent. When we reached out to resolve this, we dealt with "Jess" in customer service. To say she was unhelpful would be an understatement. She flatly refused a refund and offered zero resolution, hiding behind rigid scripts while ignoring the blatant inconsistency of their own service. The Bottom Line Taking advantage of a family of three with a 4-month-old baby is a new low, even for a taxi firm. It is clear they wait until you are stranded at the airport or stuck in the air to hike the price, knowing you have little choice but to pay. Do yourself a favor: Book an Uber or a standard London Black Cab. You'll save money, avoid the stress, and won't be supporting a group of con artists who prioritize a quick £30 over basic integrity.

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Data Cars - taxis - Updated May 2026

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