This is a realy bad service and I can't recommend this. I…read morebooked a taxi online these days at Monday at 5 o'clock in the morning. And I got a confirmation mail with the name of the taxi driver. But at monday I didn't get a call from the taxi driver, there was no taxi in front of the home. I had to search very fast for another taxi and almost I missed train and my flight.

An awful and very stressful experience we had. The cab was supposed to pick up myself and my spouse…read moreat 04:30 on 5 April so that we could catch our train to France. However, at 04:20 the cab company phoned me saying that the car was broken and I should call another cab company to arrange an alternative transportation. The operator was very rude and was persuading me that it was not his fault. This was absolutely unprofessional and ridiculous. What is the benefit for me to order a cab one day in advance? None of the other cab companies could arrange a cab within the short period of time and the only choice we had was to run to the street with two large luggages at 04:30 AM. Luckily, we managed to catch our train in the last minute. Otherwise, I would try to seek legal help to make this cab company pay for the loss.

I've been a customer of Paul's for over a decade. He's courteous and reliable and knows all the…read moreback routes. He also has a carefully chosen network of other drivers, so that you know that if he doesn't show up himself, you'll nonetheless get a presentable, reliable, safe driver. I know most of them as friends by now and it's an added bonus to have an intelligent conversation on the way to or from the airport. They don't just do airport work- if you are going out and don't want to drive back that's fine, but you must book in advance. I've had a few neanderthals turn up when I've used minicab companies in Harrow. This is a reliable and enjoyable ride to the airport Paul also usually drives a Voyager so he can take more than 4 people. Paul is my first ever 5 start rating on this site.

We cancelled our trip with Unicorn Transfers after reading such bad reviews. We were promised that…read morethe full amount would be refunded within 7 days (we have proof in writing that they promised us this). However, after calling them everyday for the past 2 weeks we still have not received any money back. Everyday their customer service have told us that their accounts team isn't open at this time 'call back tomorrow'. We are 99% sure they don't even have an accounts team! Also, they are so rude over the phone. (continuously putting the phone down and arguing with us) After no luck we have now contacted our bank to report them and they are helping us get the money back! I suggest anyone who has been scammed by this company contacts their bank immediately. DO NOT BOOK WITH THEM Wish we could get their company shut down

Worst service ever, do not use them and do not trust them!!…read moreMade a booking in advance and fully prepaid. We had specifically booked via them to make sure to have a baby car seat both ways but this was not the case for the return trip. We were very concerned about travelling with our little one without the necessary security and very much upset for putting our son's safety at risk. Following conversation with Sam, the company was aware before our arrival that the driver sent to pick us up didn't have a baby car seat and they still sent this driver and didn't inform us about failing to provide a baby car seat. Very irresponsible, unprofessional and hasn't delivered a service which was fully paid. They told me to send an email which I did but NO explanation or comments were provided after contacting them.