Excellent staff and facility! I've had storage units in over 5 different locations on the MS Gulf…read moreCoast, and Pass Rd Mini Storage is by far the BEST and most professional I've dealt with.

Mrs.Ann was very pleasant to do business with!! She saved my life:) She came right on time when I…read moreneeded a unit the most!!

Climate controlled units with very laid back landlords. Best value I could find in the area.read more

Awesome facility to store your items, friendly staff, clean and secure. All climate controlled,…read morecarts available.

The team here at John Fayard Self Storage is just exceptional. They clearly love what they do, and…read morethey love serving their customers. I just always feel like a Queen when I come in and they also seem to always have whatever it is I need! I'd highly recommend working with them to anyone needing a trustworthy and reliable place to store their valuables, in addition to great people on the back end to help make transitions happen smoother. It's a genuine taste of that Southern Hospitality and professionalism that is just signature John Fayard. Love these people!

Great location, great value for your money and friendly staff!! Highly recommend!! It is less than…read more10 minutes from I-10 and Highway 90

Hand lock storage is wonderful with a clean facility and very professional and efficient. They…read moretreat me like family. I will miss Paul and am great full Crystal and Martha are here, they are extraordinarily kind!

Heather always gives good service here. One of the main reason we even use this facility. Highly…read morerecommend them.

I met with Kelly she was beyond helpful and very understanding. She was extremely professional. I…read morehighly recommend this facility and it is impeccably unlike the storage facility on Lemoyne in D'Iberville an absolute nightmare.

If I could leave zero stars, I would. Be aware, this place is FLEA INFESTED!!! This is just…read moredisgusting. My eldest daughter and I went to drop off our stuff here on Friday (07/18) only to discover that the whole place was crawling with fleas. My daughter immediately told an employee and she began spraying and even started with our unit. We were incredibly weary about going back but we still had more stuff to put up. Today is Sunday (07/20) and my youngest and I came back only to find that the place was STILL CRAWLING WITH FLEAS. We brought all of our stuff back immediately as they were steadily jumping on us and biting us. This place is absolutely disgusting. This whole situation has showed my family that the people here do not care about the well-being of other people's belongings and do not have any kind of regulation when it comes to what people can put in their units. If you don't want your stuff (or yourself) infested with bugs, please pick another storage unit.

I was raised at my current place twice in the first 3 months. So I looked around and found bearcat…read morea good value. So I reserved a unit with a deposit. Then before I was to move in I found that they had no "local office". I paid someone overseas. So o started asking questions and this is a business who does business in a (what I consider) a shady fashion. The management and business owners hide from their customers and basically the only contact with any employees is in line. That would not divulge who the owners or parent company was, would not provide any direct phone numbers, names other than the people at their answering service. There is a help email but again no person behind the email and again the only people calling back were their calling service. No one who could answer any questions. And I never got answers to the email I sent about their business or practices other than how to pay. These days, I refuse to do business with these businesses hiding from their customers. It smells of a crooked business. And a way to be totally ripped of in many ways I spent a week trying to get a hold of someone other that the answering service but could not. Meanwhile the storage place I was already in kept me at the level I took their storage unit originally in Jan. So I decided to stay with them, and cancel the unit at Bearcat. For the following reasons. 1) they are a business that does not like to deal with their customers. 2) their was lighting around the place and a couple cameras, but who knows if they are real or monitored for sure. 3) there is no one at the location (28th street) other than the two on sight security cameras. The only security is the chain link fence, your unit door and your lock. Nothing stopping the fence from being scaled or cut. And no person to call other that the answering service to talk with. 4) after you pay your fists months rent you get an agreement and instructions totally holding the property owner harmless of anything that happens to your stuff. 5) the insurance company they offer also seems to be overseas. Meaning they are a risk and you cannot go after them if they decide not to pay on claims. They listed an entice basic list excluding the specific term "Hurricanes" but mentioning tornadoes? And again I never heard of this outfit. So there ya have it. In my opinion this business is questionable at bets but won't answer questions and the owning entity hides very well from their customers. Otherwise their rates with insurance coverage is about .33 % cheaper than the rest that I am aware of at present. They should provide at least an office and a manager and the business licenses as we would normally see and names and telephone numbers for upper management personnel and the owning institutions as well. I do not do business with anyone who hides from their customers. In my book these businesses are fronts, or out of the country owned meaning you could just buy a trailer out your stuff in that and pay a friend or relative to allow you to store it on their property. But they are cheaper than the others at first anyway. But not enough to risk my stuff. Basically, I would not recommend using this storage place unless your stuff is all stuff you don't mind loosing.

They took care of me and my things well. They have taken care of every issue I had, their…read morefacilities are safe and reasonably priced.

Very timely, quality, professional service. I'm a new customer and so far taking good care of me!read more

Let's see how they handle a situation. Rating may vhange. Their app doesn't work ( much like their…read moreemployees ) quality of life of their customers does not seem to matter. Their customers appearantly do not matter. This is how they treated a decade long customer.