Beware of Allied-John Fayard. They pride themselves as being the mover for the New Orleans Saints…read more However, since I am a nobody they treated me accordingly. In February 2024, I moved from AL to NY. They broke/damaged over 30 items and lost 4 items, 2 were an antique kidney desk and elephant legged coffee table. I had a 125K no deductible valuation policy. I was also told I had 9 months from day of delivery to make a claim. The claims on the 30 lost/damaged items were honored. However, I received 25% of the value I claimed on the 4 lost items because I was supposed to report them lost the day of delivery. I had over 200 items delivered and part of the delivery went directly into storage. I am just writing this review now because I just recently received the check for the lost furniture after filing a dispute and writing the president of the company. They refused to give me the amount that I claimed so the check was for 25%. They really deserve 0 stars. Disgusting.

While planning our move from New Orleans to the Los Angeles area, I searched for a moving company…read moreand was dismayed to find negative reviews of almost every company. We were referred to Allied by Angie's List, and John Fayard was the nearest local affiliate assigned to our project. Their representative Vic came from Gulfport to survey our house and belongings and provided a quote, and even though the quote was a little higher than one we received from another mover, we decided to take the plunge and signed a contract. On the appointed day Arlando and his fabulous crew arrived and worked hard but carefully nonstop for about six hours getting our home into the shuttle truck, which was necessary because the moving van was parked blocks away because it could not drive or park on our narrow street. They then had to transfer everything into the moving van. A week later Arlando met us at our new home and, with the help of a local crew, reversed the process to get everything inside. We also had one car shipped through their subcontractor, and that arrived promptly. To top off the experience, the final price turned out to be considerably less than the estimate! In summary, Fayard is a very professional company that knows what it's doing and has great employees and customer service.

Hand lock storage is wonderful with a clean facility and very professional and efficient. They…read moretreat me like family. I will miss Paul and am great full Crystal and Martha are here, they are extraordinarily kind!

Heather always gives good service here. One of the main reason we even use this facility. Highly…read morerecommend them.

Excellent staff and facility! I've had storage units in over 5 different locations on the MS Gulf…read moreCoast, and Pass Rd Mini Storage is by far the BEST and most professional I've dealt with.

Mrs.Ann was very pleasant to do business with!! She saved my life:) She came right on time when I…read moreneeded a unit the most!!

Clean, climate control is great, secure, management & staff friendly and very helpful with whatever…read moreyou need for storage. A first class business!!!

I can't say enough about this wonderful clean facility and friendly staff. Boudreaux was a pleasure…read moreto deal with, very professional and helpful. They really put me at ease from beginning to end! We rented 3 storage bens to store my entire house for 2 years. We stored it all, custom furniture, expensive rugs, baby grand piano and lots boxes. Everything was perfect, like the day in went into store...no dust, no smells, no mildew. Amazing!

Awesome facility to store your items, friendly staff, clean and secure. All climate controlled,…read morecarts available.

The team here at John Fayard Self Storage is just exceptional. They clearly love what they do, and…read morethey love serving their customers. I just always feel like a Queen when I come in and they also seem to always have whatever it is I need! I'd highly recommend working with them to anyone needing a trustworthy and reliable place to store their valuables, in addition to great people on the back end to help make transitions happen smoother. It's a genuine taste of that Southern Hospitality and professionalism that is just signature John Fayard. Love these people!

I was raised at my current place twice in the first 3 months. So I looked around and found bearcat…read morea good value. So I reserved a unit with a deposit. Then before I was to move in I found that they had no "local office". I paid someone overseas. So o started asking questions and this is a business who does business in a (what I consider) a shady fashion. The management and business owners hide from their customers and basically the only contact with any employees is in line. That would not divulge who the owners or parent company was, would not provide any direct phone numbers, names other than the people at their answering service. There is a help email but again no person behind the email and again the only people calling back were their calling service. No one who could answer any questions. And I never got answers to the email I sent about their business or practices other than how to pay. These days, I refuse to do business with these businesses hiding from their customers. It smells of a crooked business. And a way to be totally ripped of in many ways I spent a week trying to get a hold of someone other that the answering service but could not. Meanwhile the storage place I was already in kept me at the level I took their storage unit originally in Jan. So I decided to stay with them, and cancel the unit at Bearcat. For the following reasons. 1) they are a business that does not like to deal with their customers. 2) their was lighting around the place and a couple cameras, but who knows if they are real or monitored for sure. 3) there is no one at the location (28th street) other than the two on sight security cameras. The only security is the chain link fence, your unit door and your lock. Nothing stopping the fence from being scaled or cut. And no person to call other that the answering service to talk with. 4) after you pay your fists months rent you get an agreement and instructions totally holding the property owner harmless of anything that happens to your stuff. 5) the insurance company they offer also seems to be overseas. Meaning they are a risk and you cannot go after them if they decide not to pay on claims. They listed an entice basic list excluding the specific term "Hurricanes" but mentioning tornadoes? And again I never heard of this outfit. So there ya have it. In my opinion this business is questionable at bets but won't answer questions and the owning entity hides very well from their customers. Otherwise their rates with insurance coverage is about .33 % cheaper than the rest that I am aware of at present. They should provide at least an office and a manager and the business licenses as we would normally see and names and telephone numbers for upper management personnel and the owning institutions as well. I do not do business with anyone who hides from their customers. In my book these businesses are fronts, or out of the country owned meaning you could just buy a trailer out your stuff in that and pay a friend or relative to allow you to store it on their property. But they are cheaper than the others at first anyway. But not enough to risk my stuff. Basically, I would not recommend using this storage place unless your stuff is all stuff you don't mind loosing.

They took care of me and my things well. They have taken care of every issue I had, their…read morefacilities are safe and reasonably priced.

Great location, great value for your money and friendly staff!! Highly recommend!! It is less than…read more10 minutes from I-10 and Highway 90

Great front office staff, easy to access, and great location (didn't flood in Katrina)…read more I was in a tight spot with a sudden move and they helped me out.

I rent 2 units from them and on Wednesday my daughter and I were pulling some things out to donate…read moreto a family. The OWNER of Beatline Mini Storage come flying through throwing gravel. I stopped him and asked him to slow down and told him that gravel hit my truck. He rolled his eyes and huffed then took off. He made a circle and decided to fly by us again. This time I made a formal complaint to the office because not only was the gravel hitting stuff, but what if someone had their child or someone out there. Instead of apologizing or slowing down or acting like a grown man, he sends me an eviction notice to vacate my storage units immediately. Wow ... what a great human being.