The sales person (Abby) was great to work with! We decided to stop comparison shopping at other…read morestores and buy our mattress here!

I like this place a lot . Quality furniture great prices and the service was great James was a…read morerockstar

Over the years, we have purchased a Sony T.V., Washer/dryer/, carpet and table lamps. We have not…read morehad a problem with any item we purchased & on two occasions the salesman called about a week after our purchase & wanted to know if we were happy with our purchase. Oh, yes, a box spring and mattress too.

Nearing completion of our new home in Rapid City, where we moved just this week, we went shopping…read morefor a houseful of furniture, a task that is challenging to say the least. SO many decisions to make! As lifelong retailers ourselves, we employed hundreds of good people over the course of our 48-year career in business. Hence, we have a very good understanding of the important role employees play in the success of any business in every sector of the economy. Korey is a classic example. To say that he impressed us with his genuine and sincere kindness, and that he shared his knowledge without making us feel like we just stepped off the boat, would be an understatement of epic proportion. He had us at 'hello', and we left Slumberland feeling like 'family'...glad that we shopped at your store. Benj and Sheila

We just moved to Rapid and had to furnish our new place. Wasn't sure where to go but several people…read morerecommended Slumberland so we checked it out. And now I know why people recommend it!!! First of all, their customer service was awesome. We didn't even know where to start and the sales people were helpful right away. Not overbearing or pressuring, just nice and genuinely helpful. They helped me pick out a living room set that my husband loves with a leather sectional that feels so lush and a matching chair. Second, the price was BETTER than I expected. I thought we might pay a little more shopping local (and frankly I was willing to pay a little more to support local biz) but it was cheaper than the competitors. The sofa we got was inspired by something I found on houzz but I figured I'd never be able to find something like it in my price range, but they had something just like it for a price I could actually pay. Third, what prompted me to write this review. This week, we were just feeling settled in in our new home (and loving our new couch) when we got a thank you card out of the blue from the sales lady who helped us. It made me feel really good. And made me feel like they cared and that my business mattered. LOOOOONG story short, I highly highly recommend Slumberland. Once we recover from the $$$$$ of moving, we will go back for a bedroom set and maybe a tempurpedic mattress if I convince my husband. ;)

Excellent very personal service. I walked in thinking oh no hard cell land but it was just perfect…read more We chose a mattress that has worked out amazingly well and I'm very pleased. I also purchased a crescent shaped pillow, and he made sure that my spine was aligned, and that I was purchasing the correct thickness. All in all my sleep numbers on my Garmin watch have shut up and I can't be more pleased. Don't take this slightly sleep is the most important thing for your health.

We were very impressed with Nathan C. at Simply Sleep Better on Elgin Street! He was knowledgable…read moreand professional in helping us choose the best mattress and frame for our 70+ year old bodies!! Very willing to negotiate terms to make a win/win for everyone! Great product, great experience!

Professional and knowledgeable! I do not personally like shopping, but the young ladies that…read morehelped me made it a seamless and fun experience. I recommend this store.

Don't buy from Maureen! Went there to buy a couch, love seat, and recliner. Maureen helped me on…read morethe floor and took our order. She told me she had two of the pieces of furniture that we ordered and the other would arrive in 2 weeks time. Also said furniture they had in house would be delivered tomorrow or next day. One week later... wrong furniture was delivered. She ordered the wrong color furniture. They came back same day, picked up the two wrong pieces, and delivered only a couch. Now I'm waiting for 2 pieces of furniture and it's been 3 weeks. Called Maureen yesterday and she stated it will be ANOTHER MONTH but she'll try and move things around and would call me back... I'm still waiting on that call back!

Just bought furniture for new investment property and, as always, whether it's Natalie or Mary,…read morethey make the selection, payment, and delivery scheduling process as seamless as possible. They are quick to point out value opportunities and advise if I'm looking at something that won't be in time to meet my schedule. Great quality and value! Thank ladies!

WORST CUSTOMER SERVICE! I purchased a vase that was listed on their website. It was $29.99 and they…read morecharged me $32.00 for shipping, which was ridiculous, but I needed the item as the one I have broke. Upon receipt, I discovered that they sent me the wrong vase. I immediately brought it to their attention and the sales representative said he would speak to his General Manager. The General Manager was unwilling to rectify the situation even though I had proof (screenshot) showing that they misrepresented the item listed on their website. Such horrible customer service. I will never do business with them again for their deceptive and unprofessional business practices. Buyer beware!

Purchased a mattress set (full). I needed the bed for the next day. The mattress set on sale was a…read moresoft, plush and would do for my guest bedroom, the price $359 for the set. I was going to haul my own purchase. Upon receiving my purchase out back on their loading dock in the alley, the mattress looked thin and half the thickness of the floor model matrress I purchased. Sure enough it was a thinner mattress the staff tried to sell me at the "plusher" mattress cost!! On a time crunch, I just accepted the reimbursement of the difference $53. Now that Ive slept on it, its sunday, the store is closed, i feel i paid too much for the mattress I settled for! ...I am not happy with my purchase! So beware! They will try to pull a fast one on you! Check your merchandise well!

I was so excited that they offered home estimates for window treatments. I made an appointment and…read moreshe never showed up or even called. We are very disappointed in the service.

They have wonderful customer service, but their furniture is crap. Scratches and gets dents in it…read moreway to easily (i don't even have kids).

Got a whole new experience when I bought my sofa set from this place. I now know that you don't go…read morehere to buy furniture, you go here to ORDER furniture. The delivery date is far in the future, but they won't tell you that when they take your money. Three and a half weeks later, I finally called, and they were like" You expected to have this soon? Many of our customers wait 3-4 months, how come you expect yours sooner?" I was astounded. I was already making payments for furniture, I told them that, they said ok, sooo? This was a regular purchase, nothing special. I have bought lots of furniture over the years and always brought it home within a week, maybe two. Do not expect that with this place--expect a long wait and you wont be disappointed.