BEWARE. This 'dental' office is a SCAM. I scheduled a 6 month cleaning, which we have done for 15 years, every 6 months, with our previous dentist. We were looking for a dental office that was closer, so 6 months ago my husband and I made appointments to establish with this office. They did X-rays and some measurements related to gum disease and tried to schedule these deep cleanings. We both declined. We had been seeing our former dentist every 6 months, taking care, as needed, and our teeth had not had any problems. We wrote this appointment off as just establishing care. So we scheduled our 6 month cleaning and fluoride treatment for today. I called last week and clarified with them this was for our regular routine cleaning and was told that was correct. When I checked in this morning, told the guy at the desk the same thing-he indicated yes, he understood. He wanted my health insurance card and I declined. No reason I could see that he needed that. I was taken back and had 4 bite wing X-rays. I questioned, "Do you do X-rays every cleaning?" Oh, yes, she says. 30 minutes later I get to the chair and Dr. Rowland comes in and tells me we're going to update my treatment plan and points to a picture on the wall of these 'measurements', the same ones that were done at our 'establish care' appointment. I said, "No, I am here for my 6 month cleaning and fluoride treatment." She starts in about how it's important to do these measurements and how cardiovascular disease is related to periodontal disease. I tell her I am a nurse, I am familiar with this, but I am here for my regular, 6 month cleaning and fluoride treatment. She literally said, "I can't do that." I said you can't do a regular cleaning? No. I said, "Then we're done ". I called my husband and told him not to come up-they are refusing to do a regular cleaning. They're pushing this deep cleaning thing again. I got out of the chair, told the front desk guy, again, that we came for a regular 6 month cleaning and the dentist just refused to do that. I am filing a complaint with Delta Dental and with the state dental board. This is a racket! read more