As an American who has gone to dentists stateside for many years, making the jump to Tijuana was a…read moredecision I made based on several strong recommendations from friends. I originally went in for cosmetic work, but ended up needing major dental work as well--including extractions and implants. I'm currently partially through my treatment process with Dr. Iris Olivas, and I could not be happier with the decision! The Care & Facility: Professionalism: Dr. Iris is wonderful, extremely professional, kind, and speaks great English. Specialist Integration: For specialized procedures like extractions and implant placements, she brings in top-tier specialists directly into her office, making the entire care plan seamless and convenient. Modern & Clean: The office is immaculate and located inside a clean, modern professional building alongside other professional cosmetic services. Logistics & Crossing the Border (Super Easy!): If you're nervous about travel, don't be. We take the San Diego Trolley down to the border, cross over on foot, and hop in an Uber. It's a 5-minute drive (at most) from the border. Uber ride costs under $5 each way. Access is incredibly quick and stress-free. Bottom Line: Her pricing is more than reasonable, the quality of care is top-notch, and the whole process is painless. Highly recommend Dr. Iris to anyone in the US considering dental care in TJ!

My wife and I both saw Iris Olivas and highly recommend her. She operates the office herself and…read moreis responsible for her own work. She speaks fluent English and is very personable. I went in for an implant and my wife went in for a crown. We had a few other simple things done but she did not try to up-sell us on any major work. We live in the San Diego area so it was very easy to get there and back via the Trolley and Uber. I've had other work done in Tijuana, in a large clinic, but I like the personal care of this smaller office.

Dr. Sam and the entire team here truly care about what they do--and it shows in every interaction…read more From the moment we walk in, there's a sense of warmth, professionalism, and genuine attention to detail that makes the experience feel easy and welcoming. My kids actually enjoy coming here, which says a lot! The staff is incredibly patient and accommodating, especially with little ones like my youngest who aren't the biggest fans of cleanings. They take their time, communicate clearly, and create an environment that feels safe and supportive. Everything runs so smoothly--it's truly a well-oiled machine. Even the team members behind the scenes who handle texts, scheduling, and rescheduling are responsive and kind, which I really appreciate as a busy mom. I honestly wish I could come here as an adult! More than anything, I love that they're not just providing a service--they're helping teach my kids lifelong habits around dental hygiene in such a positive way. Grateful for this team and the care they provide!

This place is really clean, and the dentist communicates. He showed me my child's cavities and was…read moretransparent. They even give decent toys in the end for each visit. However the three stars knocked off because the front desk is extremely rude. Right when you walk in, they ignore you and point to a kiosk to check in and don't make eye contact like they are avoiding you on purpose. Mind you I've only been here twice. And each visit was the same. They also NEVER answer their phone calls even if you leave a voice mail. Their main form of communication is text message. They reschedule through text and answer any questions through text. Also last time I checked out, one of the ladies at the front desk (couldn't catch her name) was talking to her coworker in front of me for like a good 3 minutes and it was completely unrelated to my visit. I felt like I was a burden burdening their conversation, and she asked me with the most annoyed tone if I was free a month out after they were done. Not "hi, I can help you right here" or "did you get everything you needed today?" Like I'm burdening you with your 3 minutes of conversation? The picture even says please DO NOT CALL. please tell me this a joke? What's the point of having a receptionist if I'm burdening them and they don't want to speak to customers? Text is NOT a professional form of communication.

Right after a terrible first & last experience at a different "pediatric" dental clinic, I gave…read moreSouth Bay Pediatric Dental Group a call. I asked the receptionist how they would approach my son now that he was so traumatized by how the last clinic treated him, and I felt reassured in my son being able to find joy again at the dentist with how she walked me through their approach. So confident that I think our first visit was just a few days after the traumatizing visit at the other practice. We did some acclimation visits which were ALL on happy notes. Now, my son happily goes to the chair on his own, is not afraid of any instruments, giggles and chats with the hygienists and techs - and it only took just a few visits. His first visit was in January. Second was in February and he was still getting warmed up. I think it was his 3rd visit in March that really got the ball rolling. I don't remember how many in total he has been to between March and now May m, but I will say that it has been a complete night and day transformation. He is so receptive to trying new things at the dentist now. The staff really knows how to be personable with kids instead of rushing them. I have already recommended this practice to all my mom friends because of how much faith I have in this team in repairing my son's relationship with dental professionals.

I am extremely disappointed with my experience at South Bay Pediatric Dental Group (Eastlake),…read morespecifically with Dr. Todd Pacofsky. I brought my daughter in for what was supposed to be a routine cleaning. I was asked to sign a form beforehand that was presented as standard for the visit, but it now appears it may have been used as broad consent for additional procedures. After the cleaning, Dr. Pacofsky told me my daughter had no cavities and that her teeth were healthy. The only recommendation discussed with me was sealants, which I agreed to. Before any work was done, I confirmed with the front desk that there would be no cost associated with the sealants. At no point was I informed of any other procedures or asked to consent to anything beyond that. Later, I received a bill showing that additional procedures--resin composite fillings--had been performed on two of my daughter's teeth. I never authorized this treatment, and it was never discussed with me. This is especially concerning since I was explicitly told my daughter had no decay. When I followed up with Dr. Pacofsky, he acknowledged that the work was done for staining, not cavities, and admitted that this was not clearly communicated or documented ahead of time. He also stated that resin composite was billed because there is no billing code for "preventive resin," despite the significant difference in how such procedures are processed by insurance. As a result, my insurance was billed for a procedure typically used to treat decay--something my daughter did not have--which raises serious concerns about overbilling and billing practices. I was also told by Dentist Todd that the front desk was unaware of the additional procedure because it had not been annotated in his notes. Despite being told the charges would be removed by Dentist Todd, I have yet to receive confirmation or resolution. As a parent, I expect clear communication and the opportunity to give informed consent before any procedure is performed on my child. That did not happen here. I would strongly advise other parents to avoid this dental office or make sure to ask detailed questions, request clear treatment plans in writing, and ensure they fully understand and approve any procedures before treatment begins.

Dr. Mark is great! He's so good with my daughter and she feels comfortable with him after her third…read morevisit. He did a procedure on my daughter (she's three) she looks and felt so good after it. Totally recommend him! She wasn't in much pain, it almost felt like she didn't even go through a procedure at all. Paulina at the front desk was very kind , nice and professional. Thank you all! Loyal patient here!

Was referred to this office by our main dentist for my sons treatment and wow…read more The office front staff, the hygenists and Dr.Pat were all amazing from start to end. Never pressured, never made you feel stuck with options and cared about the comfort of the child the entire way. Extremely happy with how they run this place, It can be difficult trying to find pediatric dentists that educate and care about the child as a whole and this place meets all those targets.

Finding a dentist for an autistic child can be incredibly difficult, and after our previous…read moretraumatic experience, I was honestly terrified to bring my daughter to another dental clinic. From the very first phone call, Salvador was kind, patient, helpful, and accommodating. When we arrived at the clinic, he treated us with the same warmth and compassion. At no point did I feel pressured or forced into any treatment. That alone made a huge difference for our family. Dr. Regina was equally amazing. She welcomed my daughter with kindness and met her where she was instead of expecting her to immediately cooperate. Rather than forcing an exam, she earned my daughter's trust. The clinic's playhouse was such a thoughtful touch. My daughter loves playhouses, so she naturally gravitated toward it, and Dr. Regina was able to meet and examine her there. She cried a little, but it was nothing like the fear and panic she had experienced before. Our previous experience at another dental clinic ( Coastal Kids Dentistry & Orthodontics in Otay Mall) that claimed to accomodate autistic children was heartbreaking. My daughter was held down, forced to open her mouth, and had a metal mouth prop placed to keep it open while she screamed for help. I was instructed to hold her down, and I left that appointment with scratches on my arms and emotional trauma that I still carry. Before we even got started, the covering dentist's first comment was, "Put her in a room," despite the clinic knowing that enclosed spaces are a major trigger for my daughter. Instead of trying to understand her needs, they quickly decided she was "impossible" and referred us for sedation. I later reached out to the clinic and even left a review, but no one ever contacted us or apologized. Since then, every dental visit has been filled with fear for my daughter. That is why today's experience at Children's Primary Dental meant so much to me. Thank you, Salvador, Dr. Regina, and the entire team at Children's Primary Dental for treating my daughter with the patience, dignity, compassion, and respect she deserves. You showed us that dental care for autistic children doesn't have to involve fear, force, or trauma. It can be built on trust, understanding, and meeting each child where they are. To any parent of an autistic child who has been searching for a dental provider that truly understands neurodivergent children, I wholeheartedly recommend Children's Primary Dental. This clinic gave our family hope again, and for that, I will always be grateful.

First time me and my girls stepped into this clinic they were very comfortable. This place is…read morecatered to kids. Every single assistant that has taken xrays is very patient and they do not push the comfort of my kids. But also get the job done. We have been coming here for about 2yrs. The staff and doctors are very friendly, patient, and work really well with kids.

Flexibility can be incredibly challenging for an autistic person, especially when it involves…read moresomething uncomfortable or not preferred, like dental cleaning. After 12 years, my daughter can now work with different hygienist and has two hygienists she feels comfortable seeing for her routine cleanings. What once seemed almost impossible is now part of her routine. We are so grateful to Dr. Cajulis, Ms. Araceli, Ms. Vanessa and the entire staff for being patient, professional, compassionate, and caring throughout these years. Their understanding and support have made such a difference, and they continue to support her to this day. To other families: keep working on flexibility, keep believing, and keep hoping. Progress may take time, but it is possible. Every small step matters.

Thankful. The entire team at this office is simply amazing! Dr Cajulis & Araceli (dental hygienist)…read moresaw my nervous ten-year-old daughter today for a consultation, cleaning and X-rays. The level of patience, communication and compassion these two had was something we will never forget. It was very appreciated and special. I saw my daughter's nerves slowly calm as the team built her trust on their own. Jimena & Ally assisted us at the front desk with making appointments, checking my insurance eligibility and explaining the treatment plan in great detail. They are so compassionate and kind too! Dr Cajulis makes sure to be discreet while communicating about procedures in front of a nervous child, so you can talk in private with her. Dr Cajulis is just so thoughtful, intelligent and gentle. We are so happy we found the best pediatric Dentist! I must add one more thing! I was impressed with the state of the art equipment! X-rays were so fast and easy! The office is not only beautiful but also warm and comfortable.

The best care quality Excellent dentist for kids…read more Best results for braces too Parking available Safe please

From the owner: Dentistas especialistas en niños con más de 37 años de experiencia en Tijuana B.C. Recibimos a…read moretodos los niños para todos los tratamiento. "La sonrisa de tus hijos en las mejores manos"

Having extensive dental work done can be stressful under any circumstances, but it can feel…read moreespecially overwhelming when you are doing it in a foreign country and placing your trust in a doctor, a team, and a dental lab you do not know personally. From the beginning, Dr. Manriquez and his team made that process feel much more manageable. At my first visit, they took the time to listen to my concerns, explain the treatment plan, and answer my questions clearly. I never felt rushed or pressured. Dr. Manriquez was professional, thorough, and attentive throughout the process, and his calm approach gave me confidence in the decisions being made. I also want to give special recognition to Angeles, Dr. Manriquez's assistant, and the office manager Citlali. Both were incredibly caring, patient, and attentive to detail. They consistently made sure I was comfortable, understood what was happening, and had my questions addressed. Their warmth and professionalism made a real difference during a process that can otherwise feel intimidating. What stood out most was the team's communication and willingness to take the time needed to get things right. They made me feel like a person rather than simply another appointment, and that level of care is not something to take for granted. The entire office was organized, welcoming, and responsive. By the end of the process, I felt genuinely comfortable with the care I was receiving and grateful that I had placed my trust in Dr. Manriquez, Angeles, Citlali, and the rest of the team. I would highly recommend Dr. Manriquez's practice to anyone seeking thoughtful, high-quality dental care, especially to those who may feel hesitant about receiving treatment while away from home.

Dr Jose Metzler did two implants and he did absolutely amazing. My dentist in the US compliments…read morehis work! The place has great service and you don't have to wait like other dentists offices in the US. They get straight to work but are still patient when it comes to their craft. My Spanish is not good but I was glad to know the front desk was very helpful! I have dental anxiety and have low pain tolerance. I'm not sure what kind of trick Dr Metzler does but I didn't even feel the numbing shot! That instantly got ride of my anxiety and calm my nerves! It was 100% pain free, something I have never experienced before! Highly recommended!