Back in February 21/24 my Dodge Dakota was rear-ended and left me with a protruding out of shape…read morerear bumper. Reported the incident to ICBC immediately and was given the green light to have the bumper replaced. Long story short, I had tried three well known body shops in town which all had long waiting periods for the initial appointments. One after the other gave me the same story we can't find a replacement for the year of this truck. I am now at my wits end and driving on my way home I thought to stop at Craftsman Collision in retrospect I should have tried first. Fast forward four months later after getting the runaround from the other body shops I met with estimator Riley at CC and explained my situation. He immediately got his manager Matt Greenberg involved and within 10 minutes he had procured an aftermarket bumper that matched the original. Matt is a young and personable manager with very good and resourceful connections. Throughout the process his staff were cordial and responsive. After a few days in the shop I had a straight and shiny looking like new bumper. This is a very busy shop but if you want the job done right I highly recommend Matt and his capable staff to look after your vehicle.

Craftsman Collision are amazing - really! These guys are incredible - really professional and…read moreunbelievably helpful. We needed a piece glued on to our car, and they did this for us gratis/free. Absolutely no charge! And they even returned our car to us freshly washed and shiny! All of this was performed without charge - although we wanted to pay for the wonderful service. If you are ever looking for professional, supportive service - go to these guys. We live partly in Toronto, and we have commented (in astonishment) that you'd NEVER NEVER get service like this in Toronto. These guys are honest, they are professional, and they provide over-the-top customer service. Neil and Denny Hughes (with an old Toyota Camry that was returned to us looking shiny and glam - all free of charge!!!!

It was a true pleasure to find Lima Auto Body in Victoria. After having been the victim of other…read morebody, paint, and detailing shops that do substandard work (or end up damaging the vehicle), the crew at Lima exceeded my expectations. Their work is impeccable and the price is better than reasonable. They also honor their work and will do what they have to to make things right. Next up: paint the motorcycle! I'd give them 10 stars if I could. Really great people.

Outstanding, prompt, professional service. Highly recommend for any auto paint or body needs. Can't…read morethank these guys enough.

The review showing as Diana L. Is actually mine, don't know why Yelp did this. . . . Perfectionist…read moreis quality work thanks to Doug! Yelp please consolidate my review(s) here

Great service. Body parts had to be ordered and were…read moreinstalled. The paint job makes it looks like new. Repairs were done in a short period.

avoid this establishment 8 months into my icbc claim and…read morethey have come up with NOTHING they could not find the fender for my collectable car i found one they wanted to charge me another $634.92 to use it rude unfriendly incompetant service

Carstar/Pre-Tech Collison was absolutely incredible. My vehicle ended up being a write-off by ICBC,…read morebut the Pre-Tech Collision team thoroughly explained the estimation reports they prepared, as well as went out of their way to put my bumper back on my car after ICBC confirmed the write-off, which allowed me to continue driving the car during ICBC negotiations. And by "went out of their way to put my bumper back on my car" I mean they let me pick up my car outside of official work hours (because I work full time and couldn't drop by during official work hours), did the work to put the bumper back on overnight (and on incredibly short notice), and gave advice about how to deal with some stuff that was going on between myself and ICBC. I unfortunately was not able to get my car repaired due to ICBC writing it off, but on customer service alone I would choose Carstar/Pre-Tech Collision over any other repair shop.

I'd recommend Advance for collision repair, based on the following:…read more First visit: Repaired and repainted bumper damage to my previous car about years 6 years ago = perfect match to colour. Thereafter, I visited two different competitors based on recommendations for car damage not caused by me and it was terrible service, uncaring attitudes and easily identified poor workmanship that I had to ask be redone twice. Back to Advance . . . .Second visit: cracked windshield replacement and same bumper fix and repaint to my current car this year. Windshield done well - they called me in to show trim options to approve alternates. The bumper paint wasn't colour matched, but they admitted it and gave me a decent discount. Third visit: Yes, same bumper paint repair needed, but this time there was improved attention to detail, colour match and finish. Near perfect. All in all, Advance folks were super at customer service, and timely with the repairs. They spent time with my questions and seemed to care about the repair results. Vehicle rentals were quickly arranged, with a pickup by Budget in short turnaround. Service that met my expectations. I don't want to be back, but if I need, I will return to Advance.

repair and paint rear corner panel on my 2018 Ford Edge…read more They did a first class job in every way and the staff were great to deal with.

I've used Parker for insurance claims a few times over many years. The team is always welcoming,…read moreefficient and kind. Their work left my car looking like new every time! I would trust them to deliver value for any repair and wish they did more than auto body & paint.

I had a tough time dealing with Parker's Autobody. I needed a glass roof replacement on my…read morebrand-new 2026 Kia Sportage. They initially agreed to help. They said they would call me back about sorting out some paperwork. They never called me back. I had to repeatedly call to check whether the claim had been processed and whether they had registered as a vendor with my insurance. After about a week+ of time wasted phoning back and forth, they denied service to me and said they don't want to do the work. It would have been great to know that initially, super unprofessional. They gave a very vague explanation as to not wanting to register as a vendor with my insurance. I have never heard of a customer being denied service like this. I would not recommend this business.

My beloved 2005 Matrix suffered some damage on my 80 th birthday! Prancing Horse did a wonderful…read morejob of restoring her to her former beauty. I cannot express how happy I am with the folks at Prancing Horse. The office staff is knowledgeable and delightful and the gentleman who cleaned her up deserves a knighthood! I strongly recommend this lovely little shop.

A sudden strong gust of wind blew open my truck door with such force it bent it out of alignment…read more Prancing Horse to the rescue! In a matter of minutes Bernie and technician Mark had the door realigned and closing to it's original position. Oh, did I mention they did not charge me. This may sound like an overused cliche but these guys truly go the extra mile! Thank you Bernie and Mark you brightened my day! Cheers, Fred

I want to let everyone know what incredible service this company provides. They drove me home and…read morein doing so I had put my purse in the back seat so that the fellow who would take my car back to the shop could have room in the passenger seat. A few hours later I was looking for my purse and remembered what I had done. Audy Autobody Victoria drove back to my place to hand deliver my purse to me. Today again they delivered my car to my home and they had not only done a beautiful and incredible job in the repair, absolutely amazing to the point that you would never know that anything had ever happened to my car and the colour was a perfect match! On top of this, they had also washed my car!!! Inside, was a care package complete with a water bottle, a spray hand sanitizer, a mask and a pair of disposable gloves along with my warranty. I can't thank Audy Autobody Victoria enough for their efficiency, their work ethic and most of all their kindness in looking after me. Absolutely over the top service. I highly recommend this company! Laurie B. Victoria BC

Thank you so much for always going the extra mile. My car is old but it's all I can afford and AUDY…read moreAUTOBODY treats it with care. Their work is superb. Give them a try. You will be glad you did.

Colorworks repaired the scratches on my car and made it look brand new. Great communication, they…read morelet me know right away when my car was ready and it was ready when expected. Will definitely be a return customer. Thanks Colorworks!

We've been taking our VW vans and trucks to Garden City Body and Paint for 20 years. They have done…read morecomplete restorations on our '89 syncro double cab and '63 23 window microbus. Excellent metalwork and fabrication to original quality. We put our '91 syncro westy through hell several time and they have in each case 'undamaged' the body and matched the paint flawlessly. When we were out of town they even delivered our restored bus to our garage....over the top service! Their quotes and final prices are more than reasonable and they have always asked for my opinions and allowed me to see the progress during the work. Needless to say I highly reccommend their bodyshop.

Don't waste your time with this place! I called these guys,…read moretalked on phone about getting a quote. They said come on down so I drove all the way there which was an hour driving from my place. After a week or so I called to see if they had been able to do up the quote. They said no but they will. I called two more times weeks later and the last time was over a month later and they still just kept giving me excuses that made no sense. Don't waste peoples time (or your own for that matter) if you can't simply do as you said you would do...not to mention lying about it over and over on the phone. Ridiculous!