Before we even arrived in Cancun, Andrew (Patient Care Coordinator) at Cancun Dental Specialists…read morewas absolutely amazing. I called from Florida with so many questions, and he patiently helped me with every single one. He explained the dental procedures I needed, the costs involved, transportation options, and even recommended places to stay nearby. Traveling out of the country for dental work can feel overwhelming, but Andrew made the entire process so much easier and less stressful. He was kind, knowledgeable, professional, and always quick to respond. It truly felt like he genuinely cared about helping us feel comfortable and prepared before we even stepped on the plane. His customer service is exceptional, and we are so grateful for all the time and effort he put into helping us. Andrew is a huge reason we chose Cancun Dental Specialists, and we highly recommend him to anyone considering dental work in Cancun! Once we arrived, the entire experience exceeded our expectations. The Dental Specialists were outstanding -- professional, gentle, highly skilled, and very caring throughout every procedure. The office staff was also amazing, always friendly, welcoming, organized, and ready to help with anything we needed. We were surprised seeing so many patients from Canada and USA. We will bring all our dental needs to Cancun Dental Specialist in the future.

My doctor was Dr Cindell audrey Estrada, She is the best…read moredoctor there I swear by it She did crowns and a bridge for my missing tooth, as well as multiple fillings for cavities. My experience with her was unforgettable in the best way. I have bad anxiety with needles, dentist, and the whole process however, She was extremely patient, kind, supportive, and understanding. She listened to every concern I had and never pushed anything I wasn't comfortable with. Any question I had she answered fully. She went out of her way to make sure I was comfortable at all times. I didn't get to thank her enough for everything she did for me.

SOTADental referred me to Neo Dental clinic supposedly to number one dentist in Cancun sometime in…read moreNovember of 2022. Dr. Miller. According to my experiences he is not even number one dental technician!! The first part of my dental care was a success because surgery performed by incredibly qualified surgeon Dr. Omar Lugo, who actually performed my entire implant surgery and ensured painless recovery and healing process, which was monitored by my local dentist as well. But unfortunately Neo Dental so called #1 dentist took out one of my perfectly fine implant for his own convenience so he can finish quickly and hop on to the next patient!. Upon checking the scan Dr Miler him self confirmed everything was integrated properly. But unfortunately when it was time to work on that implant I received a message that my appointment has to be rescheduled and that I have to stay in Cancun for another two weeks because they didn't have an abutment for that implant (proof on file). (There was plenty time to order that before I returned). But...it wasn't. I had to extend my stay because of that and after my husband went home Dr. Miller told me he will manage to finish my treatment sooner so I don't have to stay too long. To make that happen he personally picked me up the next day and worked on my implant that he didn't have abutment for. At some point he called to his assistant for extra Anastasia and soon after I was done. He the went outside and made a phone call and when he returned he set down and said; "here is your implant, it failed". I was speechless. To make things worse I still ended up staying two more weeks and even after second attempt my teeth wasn't made any better than a horse shoe. To fix my problem contacted Dr Omar as I figured he would be the most appropriate one to contact I was fortunate to arrange that and went to see Dr. Omar on October 1st, 2023. I am happy to say that he was able to fix the issues created by Neo Dental clinic which involved tightening and replacing some abutments, correcting my bite, aligning my teeth and giving me new set of beautiful set of zirconia teeth that brought my natural smile back. According to SOTA dental owner and Neo Dental this wasn't possible, SOTA Dental owner sees a smoke on the scan and Dr. Miller said I had a such a small mouth. If I had such a small mouth how did he manage to put such a big teeth in such a small mouth? Well, I got news for them with passionate team of professionals like Dr. Omar anything is possible. In response to SOTA owner response to my review. your emails said enough. When it comes to speaking of truth, you and truth are very far apart! Your emails and Millers messages could make a lot more interesting story than your Drs notes. I have a have great smile and fully functional mouth thanks to a Doctor Omar Lugo, you definitely can't take credit for that!! This time around I personally managed my care!!! And don't worry I I got in touch with Dr. Miller and dropped him a few lines as well.

Very nice work, fast and painless. I'm from the US and had no difficulty communicating or setting…read moreup appointments. Awesome prices and my dentist said they did beautiful work! (2 crowns and 1 veneer)

This clinic not only deformed my mouth and overcharged me, but they continue to make things worse…read more What was meant to be a smile restoration has turned into years of pain, complications, and financial loss--over $30,000 wasted, and now more dental issues than when I started. To make matters worse, they've blocked me on social media and refuse to respond to my messages. The office manager, Aurora--not a doctor--is someone I now see as dishonest and completely unprofessional. No compassion, no accountability. A person like this should not be anywhere near patients, let alone managing a dental clinic. I've decided to pursue legal action and will not stay silent. If they try to respond to this review, I am prepared to share years of documentation, videos, messages, and receipts. This has been the worst experience of my life. RUN AWAY from this place!

What can I say! The whole experience at Dental Design Studios was absolutely amazing!! After going…read moreto our local dentist and hearing my wife needed a couple root canals and hearing the local cost I started researching other options. I did some online searching and spoke to a couple of dentist. After I found Dental Design Studios on Google and spoke with Dr. Ortega DDS I knew I found the right place! Dr Ortega was always available to answer ANY and ALL questions with great patience, I wasn't even a patient yet and I would have thought she was my local dentist since childhood! So off to Cancun we went. It just so happened that My wife and I 24th anniversary fell on the same week we both needed work! So in just a 2 week span we coordinated with Dr Ortega and the resort and we found ourselves in paradise! Upon arrival to Cancún Dr Ortega had setup our transportation! The trip started off great! Monday comes around and that is when we met the Dental Design Studios driver Karlo! He pulled up in an almost brand new amazing van and we spent 5 days getting to know this awesome guy. He was kind and thoughtful and always on time! After getting to the office for the first time everyone was amazing. Liz at the front desk was welcoming with a smile. MY wife and I needed pretty major work done and they were so accommodating to our anniversary and made everything so smooth. On top of that we both needed additional unexpected work and they accommodated amazingly well and even stayed late and started early to make it happen! While having 5 root canals between the both of us and 5 crowns we saw 4 amazing Drs. Dr. Aldo Enriquez: Restorative Specialist he actually placed and set the crowns. He spent hours making sure they fit perfect and that the bite was amazing and he truly wasn't satisfied until we were. Dr. Aniria Castellanos: Root Canal Specialist she is a true specialist in her trade! She is actually a professor at a top rated dental school! She was insanely thorough and gentle! Dr. Mariale Corbie: General and Orthodontics Specialist did an amazing job completing a deep cleaning of my teeth with extreme gentleness! I actually fell asleep during the process! Gaby: she was the Dental Assistant, my wife deals with extreme anxiety from dentist in USA being so harsh a d rough and rude. Gaby made sure my wife felt extremely comfortable even kept her covered with a warm blanket! Lizette: Front Desk was always on her "A" game! Always had the appointments set and paperwork in order. I need to finish by saying that when we arrived we were quoted for what our local dentist had recommended, which was completely wrong! Unfortunately we needed more! Dental Design Studios was more thorough. The cost quoted was exactly what was charged. No upselling, no pressure for more! Every single aspect was all in the same building and so convenient! I have multiple children that will need some dental work and they will be coming back with me next time! Thank you Dental Design Studios and the Dr's there! If you are hesitant do not be they will treat you like you are the only patient that they have! Adam S.

My reply to a question on messages:…read more Re: "Dentaris Riviera Maya" & Dr. J. Berron DDS, Cancun: Sorry I just saw this. Yes, we are happy to continue recommending Dr. Joaquin Berron @ Cancun. We knew Joaquin when he was on the LSU Dental Faculty, teaching "Prosthodontology" under Art Mendez, and like them both. Berron is much more personable. If considering a trip, some considerations are: 1) How easy is it for YOU to go back-&-forth? 2) How much work do you need? 3) Do you like & feel safe in Mexico? 4) Do you have a local. Family Dentist for minor follow-up services? Berron & his staff/facility are BETTER than any dental operation we've been to in the USA. He gives detailed plans with cost & options ahead of time. Their Achilles' heel was the slow dental prosthetics lab, which took a week to make permanent devices. Then, if there were any problem, it would take a week to fix it. Berron is dedicated to providing World class services; so I'd bet the lab issue has already been fixed since our last visit around 2018. If one lives where there are direct flights; the best may be to go home for a week, then go back to finish. In our several experiences there, we found that the dental costs, plus the costs of the vacations, still beat U S prices. Also, I cannot speak for any of the other practices in "Dentaris Riviera Maya", which seems a loosely associated group with separate office facilities. Dr. Berron is quite expert at doing his own extractions & grafting, so most services are one-stop. If these considerations fit you, do consider going. We stayed at the local LaQuinta Hotel, but there are many other options at the beach. Once you see the quality, expertise, & detailed care; you will be confident. The entire operation is World Class. They will advise on, or even handle, some ravel details and provide local pick-up & drop-off for dental visits (only). The visit preparations resemble a concierge service in many ways. The only negative we found in our several visits was the slow prosthetics lab. Dr. Berron was well aware of this and was working on improving it on our last visit. As Cancun's Intercontinental Airport has grown into a major "Hub", other "international medical services'' flourish there, it has become an important industry for Quintana Roo & all Mexico. There is a website, and they do answer questions. Rick (M.D., Louisiana)

Dr Joaquin Berron' and Staff-…read more I hired Dr Berron to remove an old "ALL in 4" and place a new one. This would require 3 trips to Cancun. Nov 2024- Trip # 1 would require the removal of the existing ALL in 4 and bone grafts Bone Grafts- I had extensive lower bone grafts done at this clinic. However Dr Joaquin Berron' was not capable of completing them and hired a specialist from outside his practice. The surgeon hired did an excellent job and when my dentist back home took a 3D xray upon my return- he praised his skill Jun 2025- Trip #2. Dr Berron placed 4 implants on the bottom and fitted me for a lower temporary prosthetic. The implants were imbedded into the lower bone at a slant! And the temporay lower was poorly made and a colossal fail. It pinched and didn't fit properly. The day or surgery- I was taken back to my hotel room in pain and he knew this. I was told to give it a chance and he would see me again the next day. Upon arrival the next day which was Thursday morning- it was not any better and I wanted him to remove it and improve it. But he refused- instead he attempted to "grind" it down- while it was screwed down on my lower jaw. Only then did he inform me that he planned to leave town and I would have to wait 5 days to see him again- which would be late the afternoon the following Monday. At that point- I changed my airline flight and flew back to the states the next day and told him I would find someone else.. Upon arrival locally - I made an appt to see my regular dentist. When he looked at the recent xrays he was shocked and refused to comment- other then to say "I will keep my opinion to myself" Dr B and myself exchanged multiple emails - and text messages and I have copies of everything I have quoted on this email. I waited 3-4 months to heal and then In Oct I hired another dentist to make the permanent lower and his clinic did a fabulous job. In closing- I will add this. Dr B deserves a 1 star for the inferior job that he did- and for abandoning me and leaving Cancun when he knew perfectly well- it didn't fit and I was in pain because the quality of the prosthetic was so poorly made. But I didn't, I left a 2 star because his staff is exceptional! I regret going to his clinic and I would never ever hire him again

Ocean Dental is the best dental clinic I have ever been to hands down…read more It's very high tech, immaculate, and well organized. The staff is friendly, professional, and very well trained, they all speak English as well. Dr Irma was so warm and friendly, she put us at ease right away and personally gave us our evaluation and action plan. We were able to choose what procedures we wanted and with her help were able to put some other things off till next time. They picked us up at the Airport for free, took us to our hotel, took us to and from appointments and even took us to the airport when our vacation was over, a week after our treatment was done! I can't say enough about my experience here, it was way better than my dentist in the US at about 25% of the cost. Use this place with confidence

The Dentist Dr. Carolina was very attentive to my children. Staff was great Janeth is very kind and…read morepatient. Transportation to and from our hotel was safe and secure. All our drivers were kind and trustworthy. They worked around our excursions and made sure we were happy with the results. One thing they could work on is communication. They would set up appointments then add future appointments without confirming your availability. Overall service was great, work phenomenal and the results are amazing!

I was told in the States that I had a molar that needed a root canal and a crown. Because dental…read morework is so expensive in the United States, it was cheaper to come to Mexico to get that work done. I went to Dentics not because I had heard about it but because the place that I had thought I was going to go to was a zoo. It was overbooked. It was a hot mess and I just happened to pass by and something said, "Go inside." They examined my tooth and basically told me the truth: there was nothing wrong with the tooth. They were able to fill it for an extremely reasonable price and that was the end of it. I haven't had any problems and that was over a year ago so I highly recommend it. I do know they're honest.

I came from Chicago to install implants , I call before and speak with Olga about price and…read moreeverything, even about hotels close to dental office. But in new branch -Sky Dental Studio where I been delivered in office car , after panoramic x-ray doctors convince me to cut two teeth and install two pins instead of implants . I was strongly disagree but they was pressing me and yelled - We better know. I gave up and get bridge installed . After four month bridge was broken. I went to my dentist in Chicago to recement it . Its broke again and dentist say its so short pins and teeth to keep bridge . I connected to Dentics Cancun and they say- its not there fault and block my phone. So stay away from Dentics and Sky dental in Cancun.

What an awesome dentist! She speaks English really well which is ever so rare in the area, and…read morereturns WhatsApp messages clearly. She is so kind and patient (even though I can be a challenging patient) and has an easygoing vibe and sense of humor. She is clearly a perfectionist, taking so much time to make sure my crown felt just right in my mouth. She is gentle and caring and I felt safe. I have had 3 appointments so far and she is always ready for me right at my appointment time. She is a gem right here on this paradise island! Prices are a breath of fresh air, and I walked there next to the beach from the north shore in half an hour and it was a perfect walk. You will be lucky to see her!

April 5 I had a 1 tooth plate made in Isla Mujeres. It broke the same day. The dentist said she…read morewould get a duplicate made and send it to me. She won't communicate with me. I'm out $300 or so. No plate and no communication. I've sent at least 20 messages but she won't reply. I want that plate. I paid for it. If not, send a refund to me. Dorothy Morgan 67 Crabtree Mtn Rd Canton NC 28716. 828 246 4090