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    DentalWorks

    2.3 (48 reviews)
    Open 9:00 am - 6:00 pm

    Services - DentalWorks

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    DentalWorks Photos

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    Recommended Reviews - DentalWorks

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    Text to cancel my appointment

    This office does not answer the phone nor return calls as requested. I had an Invisalign appointment 10/10/25. Shortly before my scheduled arrival time the office texts stating the trays did not arrive. Apologized for the inconvenience and stated they would reach out to me upon receipt. That was nearly a month ago. I have not heard from them since. The office doesn't answer the phone. Instead it's forwarded to their answering service. My first follow up attempt, requesting an update was misdirected to the Easton location. They promptly returned my call advising of the oversight. I phoned again, call went back to the answering service. I once again requested a call within 24 hours. Crickets.. they received payment in full through CareCredit and I haven't heard from them since. It's ironic that communication was consistent when they wanted me to agree to Invisalign and financing. I'm two payments in and no treatment. My next call is to CFPB. This office is grossly negligent and careless in regards my dental experience. I'm disappointed and disgusted. It's not the first time they've let me down. I take full accountability for giving them chance after chance when clearly they don't value me as a patient or consumer.

    Emily B.

    I had an appointment here this week for my bi-annual checkup and cleaning. I previously went to the Easton location as I participate in the DMO with my insurance and all Dentalworks are in-network. I had very ordinary experiences at the Easton location, but at the Polaris location, closer to my new home now, was upsetting. I don't have "going to the dentist" anxiety or fear. What I do have is a history of being recommended procedures that are unnecessary so the practice can bill. TBH, this only ever happens to me at franchised practices, like here and Aspen Dental. In my early 20's at an Aspen Dental, I was diagnosed with 3 cavities. 1 needed drilled immediately, the others could be watched. I left in tears as I'd never had a cavity in my life and now I had 3. The following weekend I'd be visiting my parents and made a "second opinion" appointment with my pediatric dentist. She took a look in my mouth and what was diagnosed as cavities were actually stains. She believed that the dentist at Aspen Dental either was incompetent or trying to bill the insurance company for additional services that I might not need. Good article to review on this: https://askthedentist.com/how-to-not-get-ripped-off-at-the-dentist/ So back to Dentalworks Polaris and how disappointed I was and how I will never go back there. Due to COVID, I was unable to have an appointment earlier this year, so it had been a year since my last cleaning and all of a sudden I had gingivitis and required a "deep cleaning." It was interesting to me because the hygienist immediately asked about brushing and flossing and I normally fib, but I was straight up with her that I hadn't been the best--everyday is the same on lockdown. Looking back on it, I may have given her an open to diagnose me with the ging. So she takes x-rays and then does the gum measurements and says them out loud without documenting them herself or having someone else record them. I had mostly 1,2,3, a handful of 4 and a 5. She asked if my mouth was sore or in pain which it was not. She said she couldn't move forward with a cleaning until she got the Dentist. Dr. Jian came in. Reviewed my X-rays (No cavities, Mom!) and kept saying over and over again, "we take care of you." She asked if I had any issues and I explained that I did have a sharp ridge on a molar that had been filled that a dentist had filed for me in the past to rectify. She again said, "we take care of you." Dr. Jian leaves and the hygienist tells me that I have to have a gingivitis "deep cleaning" that she can perform on me if her next client is a no-show. This is something I've never had before and did not really understand aside from her explaining my gums needed to be irrigated. Shame on Dr. Jian for making her young hygienist and support staff explain procedures to me and do her dirty work. This should come from the dentist. No wonder I immediately became skeptical about what was going on. Her next patient did show up, so I was ushered to the receptionist who told me that they would work up a plan of care with my insurance company and call tomorrow with details and costs associated. That night I looked up the validity of these "deep cleanings." In every search, keywords "fraudulent dentistry" populated in the query. From my understanding via the Internet, (because Dr. Jain's explanation was only she'd "take care of me.") these more intense cleanings, sometimes multiple sessions, required anesthesia and could cause bone/enamel damage or abscesses and should only be done if absolutely necessary. Otherwise, mild gingivitis could be turned around with OTC toothpastes & mouthwashes specialized for preventing gum disease. Dentalworks calls & my additional out-of-pocket cost for the cleaning would be $100. I asked her if it would be completed in one session and she assured me it would be and no anesthesia required since I was very mild. So basically I had to go back again and have my teeth cleaned for an extra hundred bucks, which would have been pretty damn similar to the normal cleaning I should have gotten the day before. I declined this "special" cleaning. She then asked if I'd like to schedule the filling. Confused, I said to her I didn't have any cavities and she responded that Dr. Jian needed to fix my sharp tooth with a new filling. Wow. What horseshit! So I'll be switching back to Easton for my appointments in the future and then evaluating other insurance options at open enrollment. If you read this and still plan on going, please know that they are charging $10 per visit, not covered by insurance for employee PPE due to COVID. I have no issue paying this fee, but was annoyed I was not told about it upfront at the time I made my appointment and when the staff called to confirm. I just hope these hygienists are in fact getting fresh PPE and not having to pay out of pocket for their own. I hate to make that judgement, but TBH my whole experience with Dr. Jian made me feel scammed.

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    1 month ago

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    Western Dental

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    3 years ago

    They never answer phone or respond to emails.Doctors two hour late.office manage never calls back

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    7 years ago

    People are friendly and welcoming. Doctors are skillful. I am satisfied with treatments I got.

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    5 years ago

    Wonderful group of kind and professional people. They make going to the dentist fun and pain-free

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    Page 1 of 2

    Ask the Community - DentalWorks

    Review Highlights - DentalWorks

    This is not my regular dentist, but they were able to get me in quickly when I was having a dental emergency.

    Mentioned in 2 reviews

    Read more highlights

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    Veritas Dental: Huong "Anna" Trinh DDS - Family Dentistry

    Veritas Dental: Huong "Anna" Trinh DDS - Family Dentistry

    3.0(2 reviews)
    1.4 mi

    Such a great dentist! My husband had some dental problems that we were told by previous dentist…read morecouldn't be fixed, Dr.Trinh was so kind and reassuring when we expressed our concerns. So grateful that she took her time to find the best way to provide care and help keep things affordable. I now take my step son here and will be taking my daughter when she's old enough. The office waiting room is super cute and welcoming! They have a tvs in each room that definitely help take the edge off the anxiety that comes with going to the dentist. Highly recommend this office!

    Unfortunately, this dentist cannot be trusted and will take advantage of patients. I went in to…read morehave a single filling repaired and, while under the numbing agent, significant extra, purely cosmetic work, that I had in no way requested, was done to "fix" what she had taken upon herself to decide needed to be altered, such as very minor chips and round teeth. It was very distressing for me to have my appearance altered without my consent and to see that my teeth had been made much larger and more square than what I was comfortable with. At my request, they were fixed to have a more natural look that I could live with; however, I was still forced to pay about 7x more than what I would have had only the procedure I had agreed to been done. I attempted to work with them to remedy the situation, but they were unwilling to remove even a small amount of the extra charges that I would personally have to pay, despite already having received hundreds more than they should have been paid from both myself and my insurance. My experience with Veritas Dental has greatly injured my trust in dentists, and you should go elsewhere if you want to avoid being used for money.

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    Dugas Dental - Lewis Center - Obvious color wrong. Dental in Lewis Center chopped off my front tooth and horribly replaced it.

    Dugas Dental - Lewis Center

    4.6(9 reviews)
    1.7 mi

    HORRIBLE.... Stay away!!!!…read more I've attached photos to show how horrible this dentist is. I saw this dentist for ten years, thousands of dollars. I had a chip in my front tooth for years that was less than 1/16th" and Dr Dugas cut off more than half of my front tooth to fix it (see pics). He then painfully tried to match the color and was unable. I went back for a second three hour procedure and the color was unbelievably wrong again. After he saw how bad the color match was, and offered to repair it. After Dr Dugas offered to repair the damage he caused, I went back the office for the third time and was told the repair would be another $1300. Please do NOT GO TO THIS DENTIS!!! I tried to have the damage repaired by another dentist and was told it's permanent and cannot be fixed. The only reason for the five stars is the dental hygienists that work there. The actual dental work ruined my smile for life. Please pick any other dentist. I have recommended this dentist to many people, and hope they didn't have the same horrible experience I did.

    I'm pretty sure I just met my forever dentist…read more Long story short, I have major trust issues with dentists (refer to my review of Dentalworks Polaris, please!) Molly and Dr. Wong made me feel at ease and answered all my questions during my new patient appointment this morning. The environment was sleek, yet comforting, and has a great vibe for being a dentists' office. If you have ever felt anxiety or frustration with past dentists, give this practice a shot. I'm glad I did.

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    Dugas Dental - Lewis Center - Offering concierge dentistry for all ages. Enjoy personalized dental care! Schedule your dentist appointment today!

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    Updated photo of waiting room

    Olentangy Modern Dental - Dr. Amy Gavin

    Olentangy Modern Dental

    5.0(8 reviews)
    3.6 mi

    Hands down - the best practice out there!…read more Every visit is excellent. I just had a filling done and there were no needles - the local anesthesia was just right. No gratuitous numbing, just enough to make sure I felt nothing - within 45 mins I was back to normal as if I never went to the dentist at all! Dr. Gavin and her team are incredibly professional, competent and current. I like going to the dentist now! The office is beautiful with pretty champagne-gold colored chairs and a clean and cozy waiting room with free coffee and bottled water. They have a flat screen TV with Netflix that they can position in front of you while you're getting work done if you want. Dr. Gavin and Mary Kay get a special shout out for discovering I might have an obstructive sleep disorder and encouraging me to get tested. I listened to them and it turns out I do have a severe condition. I was losing up to 30% of necessary oxygen intake while I slept! I'm so grateful to them for discovering this and now I'm in such a much better place getting the oxygen I need. I drive 35 mins to get to there and back because I live downtown. I don't mind at all, they're totally worth it!! **Their office is in the Mount Carmel Health Center in Lewis Center - a state of the art wellness center that has a restaurant, gym and other facilities.

    I hate going to the dentist. Maybe the world just needs better dentists. These people are all…read moreextremely nice and comforting. They're like a warm blanket of calm in a world of dentists that I want to punch in the face.

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    Look at the beautiful view!

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    DentalWorks - generaldentistry - Updated May 2026

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