March 28, 2024 Dr. Nancy Bui, saw my nearly 92 year old mother for a routine appointment. During that appointment Dr. Nancy Bui coerced my mother to pay $1,850 for treatment she did not need or want. The $1,850 treatment was described only as a "partial". Prior to March 28, 2024 Dr. Nancy Bui never provided my mother a written treatment/service plan or any kind of estimate of the costs involved. Two (2) days later, on March 30, 2024, Dr. Nancy Bui was formally notified in writing that my mother wanted to cancel the $1,850 treatment/service and she requested the charge made to her credit card be reversed or a refund be issued. Dr. Nancy Bui, acknowledged via a phone call from her office staff, that she had received the March 30, 2024 notification to cancel the $1,850 treatment/service. Later, despite numerous follow up communications, Dr. Nancy Bui's failed to reverse the $1,850 credit card charge or issue a refund. My mother properly exercised her 3-Day Right to Cancel the proposed treatment/service; pursuant to Texas Business and Commerce Code 601.051. Dr. Nancy Bui's refusal to refund any amount of the $1,850 is now viewed as a violation of the Financial Abuse of Elderly Individual law which was enacted by the Texas legislature in 2021 and codified in Texas Penal Code Section 32.55. Dr. Nancy Bui is located at 912 West Randol Mills Rd, Suite C, Arlington, TX 76012. Dr. Nancy Bui conducts business under the names of "DentalFlossophy P.A." and "DentalCare Implants & Dentures LLC". It is my experience, Dr. Nancy Bui should not be trusted because she engages in abusive and deceptive treatment of the elderly. read more