I've been going here for years and I'm finally switching because the service has gotten so slow. My last 3 appointments in a row I waited for an hour each time for my scheduled appointment. The final time I arrived on time just to pick up a night guard and my 3yo son and I waited in the lobby for over an hour to literally just pick up something I had already been fitted for and paid for. There were no updates to tell me they were running behind, nothing. When I finally got called back I was in the room for 3 minutes to just take the device and go. Other appointments have been the same--no warning that they're running late but I wait 30 minutes to an hour just to see someone. When I finally see someone the experience is good enough, so that's why they get 3 stars, but they book out months in advance so when I show up for my scheduled appointment I expect to be seen within a timely manner. I'm switching to another practice that will respect my time. read more

5 STARS DR.PARK ! I had x-ray , examination, a fill in, & a teeth cleaning . absolutely amazing , they took such good care of me , they had good music playing instead of elevator music , it was fantastic , genuine customer service from Dr.park & Paola , would 100 percent recommend , the best dentist ive ever gone to read more

Dental Express - Tooth fill in - General Dentistry Near Me - San Diego, California

"I had a disappointing experience at Dental Express with my two-year-old child. My toddler was nervous and started crying during the visit, which is typical behavior for this age. Instead of trying to work with us or calm my child down, the clinic denied us service. I expected a much higher level of patience and understanding from a dental office that treats young children." read more

Woke up in some pain so made an emergency call around 11am to the Point Loma location and they gave me an appointment for 2pm which I later changed to 3pm. I filled out the paperwork ahead of time and was able to walk right in and see the dentist. There was about 8 people in the waiting room and all of them seemed to be seen pretty quickly. I know they have 8 dentist chairs and possibly more because there was a back area that I didn't see. I quickly got an xray and was seated in the one of the chairs which is more cubical style. So don't expect a ton of privacy. Nurse / assistant came in and got me settled and then the doctor came in and read my teeth charts. After a few tests they diagnosed me and set me up with another appointment in 10 days. I finalized what I needed with the front desk who was super chill. I was skeptical on the quality of service when I saw it had multiple locations but honestly it really went great - at least how they treated me. Now I have to come back and finish my services but I feel much more confident in them. read more

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First, the cleaning procedure was not performed professionally and did not meet reasonable expectations of care and quality. More importantly, an additional procedure was performed without patient's consent (an exam). It is unacceptable to perform extra dental procedures without ensuring that the patient fully understands and agrees to them, especially when there is an obvious communication difficulty. Tetiana read more

Former patient of 5 years here to tell you they do low quality work. This is an office that thrives on volume I'll preface by saying this office may be good for kids, people who have a fear of going to the dentist, or people who don't require dental work such as fillings, root canals & other procedures. I've always had a good experience with their dental hygenists Dr. Casey is knowledgeable, patient & good at making you feel comfortable. He performed my root canal surgery without issue. His office was able to squeeze me in for an emergency filling a few hours before I had a flight for a week long cruise. I blindly trusted the services provided & office after that. I overlooked low quality fillings that were done by other dentists who no longer work there and other work that was rushed. It wasn't until I moved away and went to other dentists that I truly realized how low quality the work was. Most of what was done at Dental Express has needed to be re-done elsewhere. I'm also frustrated having called their office between 2022-2023 to obtain my past dental records/files from the year prior, and having them completely ghost me If you are prone to cavities or require crowns/root canals, I would strongly recommend finding another dentist. Ideally a small family practice, you truly see the difference in quality of service and the work being done read more

Terrible.. bordering on NEGLIGENT. I had a front tooth chip so badly it was tearing up the inside of my lips, causing bad sores. Next day I called and explained it. It was an emergency of sorts. A dental emergency for sure. I went in and begged them to file it down, showed them the torn up inside of my mouth. They told me to make an appointment..in 2 weeks!!! They wanted.to take x-rays and exam!! I understand that and was ok with it, but please just file down the jagged edge now so I can function. NOPE. make an appointment. Unbelievable. They are so money hungry they refused to help me. Totally dead fish, snake eyes. No empathy or compassion for my pain. read more

Dr. Casey the owner does not take criticism or opposition whatsoever. They messed up on my wife's procedure that's all I will elaborate as it is a personal matter. When I told Dr. Casey that they made an error he got mad & told me to leave. He did not want to be challenged or questioned. At Dental Express they are all about the money & not about helping their patients read more

Dental Express - Dirty seats & ugly antiques - General Dentistry Near Me - San Diego, California

This place has the lowest quality in the cheap plastic dentures..they brake in half and their teeth falls of their dentures..before the 1 yr mark..they suppose to last 5 yrs..they charge medicaid thousand of dllrs for dentures you can buy for 40 bucks online..their staff are lazy and sluggish and with a victims mentality..they grab your money and don't care whether you like their service or not..stay away from these phonys..go somewhere else with better quality for your money read more

I have had a dental bond on my front right tooth for several years due to a small chip. My previous dentist advised that bonding was the most affordable and effective option for my situation and noted that if I ever wanted veneers, I would need them on both front teeth for symmetry. In the past, my bonds typically lasted over a year, and my most recent one lasted more than seven years. Since moving to San Diego, I found that Dental Express accepted my insurance and offered easy appointment scheduling, so I decided to have my chipped tooth repaired there. Unfortunately, my experience was disappointing. The dentist initially worked without an assistant, which led to water spraying up my nose during the procedure. Even after the assistant joined, I was still getting sprayed with water throughout. The process felt disorganized, and I did not feel confident in the care I was receiving. Most concerningly, the new bonding broke off within 12 hours--while I was simply brushing my teeth. Given how long my previous bonds have lasted, this was very disappointing and suggests that the procedure may not have been done properly. read more

Waited for about 30 mins in the waiting room then asked if I was going to be seen they said maybe 15 more minutes, I don't understand why they book appointments if they're going to be late over 45 minutes. I was coming in for a tooth that was damaged by this clinic. If you have time to waste then this is the place for you. read more

They don't even deserve one star. After waiting with my son for an hour and a half (even though we had an appointment) and then another half hour until the dentist checked the X-rays. The dentist misdiagnosed the case, and tried to charge us a very high amount for treatment that was not necessary (over $3500). The next day we took the x-rays to another doctor who said it was something minor at a cost of less than $200. They are only interested in money, and will give the child treatment that he doesn't even need. read more

Root canal Dr Davis, Dental Express Point Loma. Avoid this guy like the plague. Repeated Unnecessary X-rays on unrelated teeth, i imagine to simply run up insurance bill. But definitely not good for you. The tools they went to use for my root canal were literally rusted with old rubber bands on them. He about your concerns, then belittles with his defensive response, until you just want to leave. No way you want this guy as your dentist in San Diego...I'd rather go to Tijuana for dental work than Dental Express. read more

Dental Express - Rusty dental tools. - General Dentistry Near Me - San Diego, California

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The dental Express with approximately five locations in San Diego is the best dentist in San Diego. Please do yourself and your family on your insurance, a favor and come here read more

Dental Express - The reception with a lovely ladies! - General Dentistry Near Me - San Diego, California

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Okay. Let's start with the obvious. THERE'S A TRAIN!!! Every piece of grown man child in me just melted with awe and fascination. I'm here to have a tooth pulled and it's not gonna be pretty. The train helps. I walked into this office expecting to see kiddy toys all over the place because there is a big train outside adverting kid friendly. I was under the impression that it was predisposed to kids. But my tooth is killing me and they're open on Fridays. I walk in to find a very adult waiting room. Not just adult, but for fancy. I thought to myself... "My insurance is barely gonna scratch the surface of what this is gonna cost." The girls at reception were very nice and professional. The music is 80's pop so another fine feature. I'm all about the 80's. My dentist is Asian. I don't bring that up because of anything racial like fewer Asian dentists or surprises to see an Asian dentist or because Asians are better or anything like that. I bring it up because he was hot. He took my concerns about the initial invasion into my mouth with a needle to heart and did his best to limit the pain. That shit still hurt though. Unless I'm already unconscious, a needle in my gums is still the worst. The extraction didn't hurt, but it was still traumatic, The cracking, the pressure,the.. the... the whole process.... just not my favorite thing to have done. Then he starts giving me instructions on after care while in still in shock from the nightmarish event I just went through.... Now he did as great if a job as could be done. The experience was as mild as any dentist could make it. Unfortunately that did nothing for the trauma I put myself through waiting for the moment where the numbing shots stopped working. All in all, there was the train. Every 10 minutes or so it came through the hole in the wall and made it better. read more

Dental Express - Express train in dental chair. - General Dentistry Near Me - San Diego, California

Can't say enough about Dental Express! My wife had full dentures done and she's very happy! They look great, and fit great! Dr.Baker is the best! She did a great job!!! Went in for the follow-up today and everything looked great! Everyone at the front desk are super nice and friendly! The whole staff there are awesome! Always makes us feel welcome. You might say she's smiling from ear to ear. Sorry...couldn't resist. Thanks again everyone. See you in a couple of months. read more

I am not a person who enjoys going to the dentist like some folks. I prefer eating gummy candy and pretending all is right with the world. After moving to San Diego I took some time to find a new dentist. Eventually I took the recommendation of my husband. He said this place was quick and efficient. I do agree. My cap had fallen out so I was able to call and make an appt quickly. Filled out appropriate paperwork via iPad. I got my first set of X-rays via the machine that drops down over your head and rotated. I had only seen this before in Singapore so pretty cool. Then I had to do a few specific ones in the chair. Not as horrible as I remember. I did not choke to death nor drool too much and I think that has a lot to do with how you are being handled. Everyone working here is very friendly. I got a cleaning and my cap re-glued in good time. The chair was comfy. They gave me the tinted safety glasses. Price was great with my insurance. My only regret is not seeing that train go around! read more

This place is incredible! Got me seen within ten min for a cleaning. My RDH was Leon. He was wonderful did a great job so personable, efficient and professional. This office was so wonderful I can't say it enough. read more

Absolutely mind blowing treatment and care coming out of this establishment. This dentist office gets right down to business and doesn't waste any time they get you in they thoroughly take care of you and they get you out 10 out of five stars highly recommend. Everything from the front desk all the way back to in the dentist chair. They are so polite and just want you to walk out of there smiling bright. Best in the West. read more

Incompetence is their speciality. Poor interoffice communication is a fact of life. Customers need to be aware that they need to ask questions here. Their exams/check ups are subpar. They do not do the standard cancer check or much of anything a professional dentist does. At Dental Express you are on the conveyor belt and no one is doing Quality Control Check at the end of the line. At dental express, many many trips and a a Specialist is in your future. Find another dentist, please. read more

I was absolutely dreading to have my molar pulled for years. The constant pain was finally getting the best of me. I finally decided to arrange the extraction with Dental Express on Point Loma Blvd. I will say, DR. DAVIS DO D.D.S. and his staff were very pleasant and professional to work with. He was very communicative and efficient. Thank you for making me comfortable during this procedure and as painless as possible! read more

Dental Express - General Dentistry Near Me - San Diego, California

This staff through to the doctors are absolutely amazing. Very informative very caring. They are also amazing. Their customer service is impeccable very clean and neat surroundings and they have a way of making. You feel very comfortable. I encourage anyone who needs any dental work to try Dental Express in point Loma you won't be sorry sincerely Pearlann Romani read more

Horrible. Dropped heated metal instrument on my face....! Broke off a chunk of metal file and left it stuck in my tooth...! Covered up and sent me away with a rush...Appeared not competent at all in the Root canal treatment - swelling, pain afterwards. If you cant do it right, just dont say you do...Felt pain through the entire root canal treatment... - some joke. This was the last visit. read more

The reception area is a nice contrast to the cheesy exterior. A clean and bright office. The "express" was not actualized in the best manner. It was the quickest and least detailed cleaning I ever had. Also, the dentist gave me a suggested procedure, which was not the same regiment of care I got from different dental providers before and after this site. Wise to get second and third opinions when available. read more

Dental Express - General Dentistry Near Me - San Diego, California

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Highly recommended this location of Dental Express, doctors and staff. Competent, knowledgeable and professional

Jamie Fergusson DDS is the best. Gracious, skilled, and swift in crown replacement. Seen on time.

Dr. Davis was great. Very friendly. He kept it simple and actually told me I didn't need a procedure another dentist office did, so he isn't trying to rip you off with unnecessary procedures. I asked a few questions and he was listening very intently which is a skill many doctors and dentists lack. Jackie did my cleaning. She is super sweet as well and has the most beautiful eyes lol They were both very friendly and didn't judge me for not having been to the dentist since COVID started which I was pretty embarrassed about Had to wait about 15 min after scheduled time, but waiting at a doctor or dentist is pretty standard and 15 min is within reason so won't dock them read more

Went in for an appointment, The most important thing that anybody could want is to not be an extreme pain and you want a caring dentist, I got the opposite here, I was an insane excruciating pain during the procedure and the dentist was so cocky, He Never remedied the situation, PAIN , he should not be working anymore/ his name is Dr Ashmore (He is the redhead) .......No No No. read more

Went to their office and was told that the insurance that I used there last time wasn't goods this time. Same office, same insurance, same year and same me. Said my insurance was an HMO but it says PPO on my card. Some kind of foul up. read more

So my dentist retired and I was back out in the world search for "the one". The two most important doctors to me are 1. my dentist 2. my gynecologist. Both are responsible for working with very important parts of my body. Like many, I searched and searched and searched some more. I decided finally to google dentist open Saturdays and called around. The universe must have aligned the stars in my favor as I had the wonderful opportunity of speaking with Whitney, office manager. I had a traumatic accident as a child. I explained my fear and what was currently recommended. I learned during the call that the dentists here do it all! There was no need to go to a root canal specialist, the doctors do this in house! Whitney's confidence in the team of doctors is what sold me.I came in on a Saturday for a cleaning and met the most wonderful staff and Dr. Davis. Dr. Davis took a look and told me I needed less work then prior dentists and no root canals were needed. The honesty, integrity and old school bedside manner and the amazing staff! I can't express how thankful I am for finding this amazing team. read more

Wanted to make sure to leave a note about Hygienist Michael today. That was one of the best cleanings I've had here in years. He was so detail oriented and thorough - hope to see him around next time! read more

I'm very unhappy with the work that was done on me this week. I hate to say it because the staff were nice people, but it's true. I haven't been to the dentist in a very long time, which is my mistake. So when I finally went they told me after examination that I will need 6 fillings. I trusted them and agreed and set up 2 appointments to get them all worked on. My first appointment was on Wednesday 6/11. I waited about an hour after my appointment time to actually get any sort of work done. I was okay with that thinking the dentist was probably very busy. He got 3 of my teeth done in like 30 minutes. I thought that was great and efficient and went on my merry way. Second appointment was yesterday 6/13. Same thing waited about an hour after my appointment time to be worked on. Again didn't complain, figured maybe I just got unlucky and maybe it was a busy day again, no biggie I'll just play games on my phone while I wait. Again as soon as the procedure started the dentist was done oddly fast. I thought to myself that it almost seemed rushed, but I tried to just trust that maybe the dentist was very efficient. I noticed something was wrong almost right after the numbing shots wore off. 2 of my cavities were without a doubt not filled completely. It hurts. Upon further personal inspection I noticed that one of my molars that previously had a small crack has doubled in size and there is now a second separate crack in it that was not there before my visit on Friday. I'm not sure why that cracked tooth wasn't addressed to begin with. Not only that but I'm almost 100% certain I have 3 other cavities that weren't even noticed talked about or filled. My frustration as you can imagine is overwhelming. How can I see all these problems in my own mirror with my phone flash light, but a dentist who went to school for this cannot? Now I am questioning everything that was worked on in my mouth at this office. I have a very busy schedule for a whole month starting next week and don't know when I will be able to go to another dental office to get these issues resolved. read more

Had a tooth removed here, the dentist seemed in a rush and misdiagnosed it until he started drilling. Now i have broken tooth fragments working themselves out of my gums, 2 so far. Basically was a rip and run, he was in the parking lot leaving at the same time i was. read more

Very nice and professional. Great experience. Do a wonderful job. Lots of parking. Modern equipment. read more

Dental Express - General Dentistry Near Me - San Diego, California

This is my favorite dentist in all of San Diego! Dr Davis is so knowledgeable, personable, and kind. He truly cares and goes beyond any dentist I've worked with to make sure I'm happy with the results. Also this office location is so well decorated, modern and overall gorgeous. The staff is super friendly too! Highly Recommend!! read more

I will be posting an update to my original comments regarding my recent visit to Dental Express Point Loma, the horrendous service, lack of care received, and a misdiagnosis . And how going somewhere else, I actually received the care anyone and everyone deserves when visiting a dentist with a tooth ache and needing help. The reason I am posting today is to make quick comment, or observation . Why when posting on Yelp under Express Dentist Point Loma why does this guy - "Comment from Casey A. of Dental Express" comment with his words of wisdom on only SOME of the customer reviews and not others? Don't we all deserve a comment back or acknowledgment?? We all pay for your service. Although... we all don't have the same insurance company ect. My update will soon follow ... read more

Dental Express - Image - General Dentistry Near Me - San Diego, California

Interproximal reduction was done (shaving of my tooth) so that it would "move" with my retainer while using Smile Correct/Reveal. I have had a gap made by that dentist and it has not closed. Literally go to any dentist BUT here. read more

I have been genetically "gifted" with horrible teeth and have cavities in almost all of them (that I have left). Recently I visited at least 4 dentists and specialists after tremendous pain that I ended up being hospitalized for. None of the dentists/oral surgeons wanted to treat me. I was finally referred to Dental Express in Santee. Dr. Jerry Hernandez is wonderful. I need 5 extractions including a wisdom tooth, a complex root canal, bone grafts, crowns and partial implants and Dr. Hernandez can do All of it! He and his staff are kind, listen to all of your concerns and they're extremely professional. Their office is conveniently located, beautiful and clean and they have all state of the art equipment. I just wish I found them sooner! Definitely going to have my entire family use this dentist. Obviously highly recommended! 5 stars. read more

Dental Express - General Dentistry Near Me - San Diego, California

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This is the dental office I just went to. See the train that goes around the top thru the entire office. And yes the prices are amazing. DENTAL EXPRESS it was like stepping into an alternate universe, lol.....the chandelier is amazing!!! next time I want to get closer to the glass shelves...the furniture is amazing, the staff is amazing, the entire experience is something I have never experienced in a dental office. I was so impressed with the modern tech they have there. I am so happy I found this place. Dental Express is not meaning in and out...they take amazing time with your from beginning to end. read more

Dental Express - General Dentistry Near Me - San Diego, California

Amazing staff, amazing service. I had a horrible pain in a crown and was able to be seen less than 2 hours after I called and had same-day dental work. The dentist and hygienist both were very kind and there was no hesitation to use as much novocaine as was needed (i usually need a lot) during the procedure. Definitely recommend using these folks. read more