Very nice guy , went out of his way for me on Easter Saturday , and really surprised me on the work , didn't think he could pull that out without chipping paint , plus it came out unbelievable, actually shocked a few family members of mine , great price. Came recommended thru a coworker... read more

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Doctor Doctor DOES NOT EXIST! Chris is a total scam artist! DO NOT USE HIM! I have not been able to get in touch him, so I drove to his office. There is no office in West Islip. I gave him money to complete a job and he disappeared after completing half the job.I could get give zero stars because I would. read more

Don't use this guy, what a butcher.... Made the dent much worse..... Destroyed my wife's Porsche Cayenne. Look at the pictures closely and you'll see the carnage.... read more

Dent Doctor - After, after $400. A complete waste of money and it's worse. - Body Shops Near Me - West Islip, New York

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Beware!!! The Dent Doctor is a total SCAM!!!!! I am not a person to write a bad review about a business, especially as a business owner. When I say this guy is a scam artist, I mean it. I called Chris the owner because my brand new Truck got hit and my wife's car had a few door dings. Came to my house on time which was a plus, but as soon as he got out of his truck, the only thing good was him arriving on time. He tried to pull the bait and switch immediately. Sent him pictures of the damage before hand and was given a price. The second he got out of the car, he told me that this was going to so much more. When I said he was trying to pull a bait and switch, he got real irritated and started saying he would leave and he has thousands of customers and doesnt need my business. I figured he was already here, I took the day off and I need the cars fixed, so I agreed. BIG MISTAKE. he started to work and I had to leave for 20 minutes. Mistake #2 on my part. When I came back the 3 small dings on my wifes car now looked like they had chicken pox and everywhere he pushed the paint is now cracked. When I asked him what is going on, he started yelling at me and said he can't make me happy and doesnt need my business. I would NEVER yell at a customer. He told his helper to pack up and said I don't need your money, I have thousands of customers. I was in awe that someone can ruins someone's personal stuff and not care. He knew he was in the wrong and just left. I brought the car to a very reputable detail shop and now they said that he ruined the 2 door panels. I need to bring it to auto body shop and have them fixed now and repainted. This is going to cost $1000's to get fixed Beware!!!! read more

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I have a stage3 big build S3 that has probably 20+ grand into the build motor turbo etc. I am super anal and super hard on people that work on my car. This is why I mostly do everything but this was a job I just could not tackle. Chris was honest extremely respectful of my expectations and told me it will not be a new door skin but it will be 95% there. Can agree more had three dents open on the body line. From an anal perspective I am 20 of 1-10. This car is aluminum body panels and not easy to work on hell even a freaking polisher can dent the damn thing. Misano red paint is super expensive a door skin $1200 if you can find one, apparently Audi are on short supply, the install, primer paint, and blend the entire side of the car! At the end of the day you are Looking at a minimum of $2500. I am 100% satisfied and can't thank Chris T enough. All these negative comments are either people that don't understand the PDR process or expectations that a PDR process can only do soo much. It's repair not a replacement people. There were body line dents as well as flat panel dents. I removed the inner door panel and outer window trim in efforts to help chris gain access he reduced my price by almost $50 for the help, I was so satisfied I gave the original quote amount. I can't say one negative thing, on time, polite, great repair and now my OCD is no longer out of control!! My wife thanks u chris. First two pics are before pics and the last one is after. read more

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Talk about service! Brought my Prius in and I was told worst case senario. Professional, courteous, and quality were all there. Take it from me! I am a hard person to please. Chris and his team are where you want to go with your baby... My friends tend to call me a bit of a Kyle, and maybe they are right. I drove 30 miles out of the way to find dent dr. You should too! Well worth the trip for something that is permanent read more

Chris did a fantastic job in removing a deep, dime size dent from my 2020 Volvo. I was in and out in less than an hr. Very reasonably priced. Excellent service and a wonderful job. Highly recommend for minor dings. read more

Dent Doctor - Door ding before.. - Body Shops Near Me - West Islip, New York

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My biggest complaint is that this business matched equally poor quality with terribly bad customer service skills. I gave this person ample opportunities to make good on a terrible "repair" job and the answer was always "I have been doing this for 28 years, ..." It's likely due to the fact that no one uses dent repair twice if the work is poor. I would suggest looking around and getting more background references when using this type of service. I went from a brand new door with a simple dent, to a golf-ball surface looking "repair" Sad, disgusting and no recourse is a reason to look elsewhere. read more

I can't say enough good things about my experience with Chris and dent doctor. Scheduling the appointment was easy and they came to my job and took care of everything in the parking lot. Car looked great after! I would recommend them anytime. read more

Side swiping a bus left a surface dent from my passenger front bumper to the rear covering both doors. 2 body shops wanted $2600-3000 including replacing fenders and 1 door! Chris at Dent Doctor repaired it as promised for $800 saving me 75%. I'll need to grind and paint some damage too extensive for Dent Doctor. Chris was honest as was Carlo. read more

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CJ arrived 20 minutes ahead of schedule and fixed my dent in less than half an hour. His promptness and friendliness is well deserving of a 5 star rating. I highly recommend for anyone who's looking for a quick and painless fix. read more

I was searching for someone to remove/pull some small dents from my vintage 95 Nissan 300ZX Turbo and my wife's new Lexus NX300. You know so many people just don't care how the park or open their doors causing damage. I wanted someone experienced, local and would come to my house. I found Dent Doctor here on YELP. It was a great move, he can in short order and began working on the vehicles. He was prompt, courteous and best of all knew what he was doing. Both cars took about 60 minutes and we were back looking good! I highly recommend his services. You will be pleased. Kevin read more

This guy is an absolute clown. I only wish I had read the reviews prior to contacting him... didn't even think to until he said over the phone, "I don't need another bad Yelp review". Needless to say, believe the 1 star reviews, I implore you. I'll spare you the gruesome details of my experience, and I'll save him further embarrassment. I couldn't dream up a more unprofessional character than the Dent Doctor. read more

I texted picture of my parking lot dings. The business owner promptly texted back a reasonable price. He came to my office parking lot. Did an absolutely perfect job. It looks like I never had the dents! I trust Dent Doctor 100%. I will definitely give him a call again if I need it. read more

He cancelled and rescheduled at the last minute four different times, all with crazy excuses. The last one he rescheduled was for Monday morning at 7:30. On Monday morning, he texted me saying he'd be an hour late, then later texted that he was cancelling AGAIN because his "phone's GPS wasn't working." I offered to send him screenshots of the directions. He declined my offer and cancelled. I texted him that my husband and I have been rearranging our schedules around his cancelling and if he couldn't come that Monday morning, we'd find someone else. He then sent me a string of very rude texts. What a classy guy... On the bright side, according to the other reviewers about how he ruined their cars, maybe he did us a favor by never showing up. read more

Dent Doctor - Cancelled on us 4 different times. To the "dent doctor": you can't be the best at something if you never show up to do it. - Body Shops Near Me - West Islip, New York

Text a pic of the dent on my 2007 M5 and received an estimate of $300. Made an appointment Chris shows on time. A kid gets out of the car starts setting up to take the dent out. From his motions it's clear he has minimal experience so I ask him :" How long have you been doing this? One month - but I'm really good at it." Red flag but I gave him the benefit of the doubt. Kid is working on my car Chris is sitting in his truck not once did he come out to look at the dent or see wtf this kid is doing just yelling instructions from the car. So I go over start talking with Chris. Talks a good game. Long story short I can see the kid put several dings in the dent making it worse. Chris finally gets out of the truck and tries to save what damage this kid did. Long story short repair looks like SHIT. Chris starts telling me it's a no access dent, blah blah blah. -Maybe if you got out of the truck to take a look and told me that beforehand I would know what expect. He did me a favor of not charging me-gee thanks. Don't use this guy. He screws up your car and then tells you to take it to a bodyshop. The main reason I called you so I don't have to do that right Chris? read more

DON'T HIRE HIM!!! DON'T EVEN MAKE THE CALL!!! YOU'VE BEEN WARNED!!! Far and away, the worst I've ever dealt with. We sent him pics of the car. He said he could do it for $250. After showing up at my girlfriend's job (very late), he informed her he could get it 95% perfect. Afterwards, when she went to look at it.. it was a total disaster. He made a simple dent look much, much worse. It looked like a child tried to bang it out with the point of a screw driver over and over again. I called him to tell him how dissatisfied we were with the job he did and he immediately started yelling and cursing at me. I barely got in a word before he hung up the phone. I had to waste a week of my life dealing with him, in an attempt to get our money back. He was so over-the-top rude and insulting it was almost unbelievable. He made outrageous comments like- "woman are a little naive" and "if I were there this wouldn't have happened". He kept telling me he'd refund the money, but then would give me the run around whenever I called to collect it. Finally, I got fed up and called the DentDoctor corporate office in Arkansas. I was put through to the CEO. I presented him with before and after pics and a detailed account of what happened. After they reviewed the case, I was contacted with an apology and a full refund from the franchise. For anyone who has the misfortune of getting involved with this dishonest, nasty person (Chris Turchiano)...here's some very useful info... It's the phone number for the DentDoctor headquarters in Arkansas- (800) 946-3368. They're very helpful and will contact the the CEO immediately, who actually seems to care about the company's level of service. read more

Dent Doctor - AFTER. Taken later in the evening. - Body Shops Near Me - West Islip, New York

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If I could give a zero, I would. Lied as to how good the repaIr would look. Defended shoddy work with "it was a terrible dent and most people would be happy that it looks better han before". Now not a dent but a bunch od hammer tap marks. As he pulled away i noticed tail light not fully installed and trunk lid not able to close. Called him and he came back but wouldnt get out of car. Sent his nephew David, who was very polite but only working with his uncle chris for one month, to reset tail light. I asked chris to come out of his car to co.e look at the tail light because it was also broken and he refused to get out of his truck. He was literally screaming at me that i was rediculous for not being happy with his service. I asked him to please stop yelling and just help get the taillight in. Loud and screaming that he was done. I would strongly recommend NOT using his service. BTW...he states he gets a few bad reviews but they are the "retards" who are never happy. I told him he needs mental help. read more

I texted him and he texted back quickly. Came over the next next day and did the job very quick. Very easy to deal with.

not worth the money. banged out my wing, with the ugly bumps. I don't know if the dent was better looking than what he did. however he did show nice pictures as a reference and claimed 30 years of experience. read more

I'm a perfectionist. I don't like having any dents on my cars. I called Dent doctor and he showed up same day. Took out all my dings on the doors. Even one on the hood from a basketball incident. Professional, and even taught me a few things about the art of dent removal. Removed the dings like magic. Highly recommend these guys. read more

Chris was great and his work shows. He was able to pull out my dent like nothing ever happened read more

Dent Doctor - Before - Body Shops Near Me - West Islip, New York

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After getting a quote for my maserati, this guy was the HIGHEST out of 7 different shops. Be careful with this guy. Do your research for this guy claims to be the best but my friend who took his Porsche to him was not at all satisfied and high priced over all. DO YOUR HOMEWORK! read more

I would highly recommend Chris without hesitation as his dent removal is top-notch ! In fact I had the opportunity of using his service in November of 2015 and then again this month ( March 2021 ) and on both occasions he did a super job and I could not have been more pleased. He is an honest guy, upfront, prompt, efficient and with a great attitude! Text or talk to him at 917 859 4861 to find out more.. read more

Job was cosmetic repair to roof and hood of car damaged by tree fall. Car was 100% functional before Chris Turchiano arrived on the scene. -Turchiano botched this $800 job and broke his promises -He promised "95%" repair to car with cosmetic tree-fall damage; actual result was maybe 50% -He blew some fuses when removing the headliner, tried to fix it by working on the fuse box for an hour but totally messed up the car's electrics (instrument panel, alternator, power steering, and air bags), and car would no longer run. Turchiano promised he would cover the cost of repair at a repair shop. -Broke the retaining clips on the overhead light console and now it hangs down -Car had to be towed to repair shop to fix electrics. Turchiano broke his promise and refused to pay the $224 I paid to repair his mess. -Turchiano says he is "licensed and insured" but I could not find his license on the NYS web page. Ask him to show his license. read more

BEWARE!! Came to my house, told me he could do the job for $275. Told me it wouldn't be perfect but it would be 95 to 99%, and that it would look good. When I was finished the door of my car was botched. I took the car to an auto body shop and it's over $1000 damage. The guy should have been honest and told me he could not fix it, rather than taking a hammer to my car and destroying it. read more

Called and the guy was so rude on the phone I didn't bother.Then I get a voice mail about two hours later with this creep calling me every name under the sun and I owed him money.Toxic jerk! read more

After three no shows for my appointment Chris finally came to my home.He advised me that it would probably be 85-90 fixed but that he would have to drill 2 holes in my door which he would plug when done. After completing the work I paid him and he left. I opened my door and noticed that the weather stripping had been detached and saw the 2 plugged holes but the plugs were not set in but held in by chewing gum(UGH!) I contacted Chris and after many texts and failed attempts at getting the job done right he kept telling me he sent the plugs ...never received them.Before and during the work he extolled his 26 years experience.....my question is at what??? UNRELIABLE...SLOPPY....DISSAPOINTING!!! read more

I tried to set an appointment with this guy for about a week. He made many appointments with me only to break plans by canceling last minute. He would call me on the phone, rambling about his ex wife, who has custody of his dogs, his traumatic brain injury, and a variety of other strange and uncomfortable topics. He was completely unprofessional, wasted my time, and I'm still driving around with a dent in my car. Do yourself a favor and read this review and the others and avoid this raving lunatic madman. read more

!!!THIS GUY IS HORRIBLE STAY AWAY FROM HIM!!! Wish I would've read this guys reviews before I hired him. This guy is so unprofessional, loud, obnoxious, Rude, I can go on for days. This overgrown man child made my dent look much worse than it was originally. You're better off having a 5 year old fix your dent, it'll come out a lot better. I wish I had taken before and after pics. Because the after pictures clearly looked worse. Even giving this crook a 1 star is too much. If you're looking to get your car fixed right go to a professional not this con artist. He'll flap his mouth on how he's the best in the business and he's a millionaire and doesn't need your money. I could go on and on about this crook but it just boils my blood thinking about my situation with him. read more

I have never encountered such a rude person in my life. Chris, the so called "Dent Doctor" basically came to my house, and screwed up my brand new car! We hired him to take a dent out, came outside to see more then 7 hammer marks on my car! I was like what the F is that!??? He comes out with saying how I am just like everyone in the world looking at the negative! ARE YOU FREAKING KIDDING ME!! He took off like a bandit, saying how if I am not happy that I can call a mechanic and he will reimburse me the $150. I texted him later on asking for a receipt because he took off so fast. He started yelling at me, saying he does not give receipts! As I am trying to talk he is saying "yadda yadda" and hangs up. This guy does not care who he screws, he does not care about your hard earned money, or that you may have kids that need things with that money! I am disgusted! read more

I made the mistake of having my car dealership try to fix the dings when I left my car there for servicing, and i don't know who they called to do the job, but i had to get the professional Dent Dr. to get the job done! Chris was amazing, and I should've just called him from the beginning. His mobile service was very prompt. Matter of fact, i also had some dings on my vinyl roof, I asked Chris to see if he could pull the dings out, Well he was able to pull the dings out, but unfortunately since it was a vinyl roof, some of the vinyl torn off with it. The Dent Dr. wanted to make things right by replacing my whole vinyl roof! This was unheard of...so now i have a brand new roof and no dings...He is the MAN! Highly Recommended! and he will do what is right to make sure you're happy. read more

Had a small dent that needed repair. Dent Doctor banged it out, but it is still not smooth (has several crimps). Not done as I had envisioned. Not worth the money , in my opinion. Will not use again. read more

The Dent Dr. is a miracle worker. He turned my disaster into a work of art! My car got destroyed my a tree and after 1 hour of work Chris made it look brand new. He's super fair in pricing and fixes you ASAP! Only trust the Dr when it comes to dents! read more

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Although there are a few tiny dings when you look closely , I'm still satisfied with the work done. It's way better than it was before ! Chris was very fair with the price , he got back to me with a quote in minutes, and was willing to work with my incredibly busy schedule. He's mobile so it saves me time of having to go to a shop! He was very personable and did my repair in under 35 minutes! Needless to say I hope I don't get any more hit and runs in the future, but if I do , I know who to call. read more

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This guy cancelled / moved my appointment so many times and then just stopped responding all together. DO NOT use him.

I didn't even get the chance to try out the services of Dent Doctor. We tried to ask about the repair work they would do and the man on the phone started cursing and said he had "a lot of work to do" and "does not have time for this". Thanks for the estimate, but no thanks. I was hoping for service from a quality business, clearly this isn't it. read more

WHAT A WAIST OF TIME!!! Do yourself a favor and save your time! As the advertisement suggest i send images of what i needed done (very simple fixes on my lease return). He sends me a quote and a day and time...the appointment was set for him to come to my job on a friday at 3:00pm and it would take about an hour. I'm thinking "great...it'll be done before i need to leave at 5:00pm!" He sends me a text a 3:00 that he will not be there till 4:45pm...i tell him "that's not good cuz i need to leave work at 5pm". I ask him if it was possible i would leave work EARLY and head home so he can come do the work at my house at 4:45...he says "sure". I LEAVE WORK EARLY...and then get a text at 4:00 THAT NOW he will not be there till 6pm. At 6:15 i send him a text to ask if he was going to be at my home soon. He texts me back that there is traffic and he will arrive in 45 minutes (NOW making it close to 7pm) I ask him if he will have enough light to finish the job...2 minutes later he calls me...tells me he is on the Southern State in traffic "because HERE on long island there is TRAFFIC at this time" (HE TELLS ME as if i didnt know where i lived) COMPLETELY RUDE and nasty. He THEN asks me "well you DONT need anything painted do you? cuz I DONT PAINT"...ummmmm no...i sent you the pictures a week ago. Then proceeds to tell me that he does NOT give receipts. I told him that i needed a receipt to give to my lease company to show them i had the work done...at this point i say to him "dont even bother to come" . WAISTED my entire day waiting for this guy to come. DO YOURSELF a favor and call one of the OTHER 100 scratch and dent businesses on Long Island, dont give this guy your business. **** IMPATIENT THE OWNER STATES... Lets review... #1..."I will be there at 3:00" #2... "I will be there at 4:45" #3.... "I will be there at 6:00" #4.... "I will be there at 7:00 (and that's when I had to call at 6:15 to find out if he was still coming) Waisted my day .... And IM IMPATIENT.....????? FOLLOW UP... Took my vehicle to AUTO SALON in Medford when they opened this morn ... they took my car write then and called me by 2:00 to tell me it was done. For $150 it looks completely brand spankin new! So the owner Chris from Dent Doctor who was charging me $300, called me "impatient " for waiting all day for him to arrive and told me that he would be "saving me thousands " ... THANK YOU for blowing me off ! You did me a HUGH favor!! Also ... if you are ever thinking about using DENT DOCTOR... this is not the ONLY bad review . PLEASE review the other bad reviews ! read more

Horrible customer service and work performed. There receipt states no mismatch guarantee on paint color. Had the front bumper repainted due to a dent caused by someone else. Was assured that they will match the paint exactly. They did remove the dent but the paint did not match at all. The colors were completely dissimilar as if they mixed the paint to match in total darkness. Brought it back to them and they repainted it again and again the paint did not match. Not even close! I went back and spoke to the manager. He explained that it will never be perfect... "You told me that you will match it perfectly and now you tell me that you cant match it perfectly despite your mismatch guarantee on the receipt"? He tells me there's nothing he can do at this point and to get it done elsewhere, TURNS HIS BACK TO ME AND WALKS AWAY. Pretty much paid 650 dollars to remove a dent. Took it to another shop who actually did a good job matching the paint and was charged 300 dollars. This place Dent Doctor is a joke. The website says honesty and integrity. I encountered neither. Second guess yourself on the positive reviews listed here in that they were more than likely written by there own employees. They gave me a strong impression... Its not about you but more so your money. You have been warned. Don't get suckered by these guys. Do yourself a favor and find another shop. read more

Dent Doctor - Was told they will match the paint color guaranteed. Clearly, these are 2 dissimilar colors. - Body Shops Near Me - West Islip, New York

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do not go to this hack! after he started causing more damage than he started with, i abruptly stoped him and got my car out of there. plan on a bad attitude and a worse job to be displayed here. run... read more