Dr. El-Refai was very rude. I felt pressured into paying billing up front and getting unnecessary…read moretreatments. She convinced me to have a root canal done on a different tooth then my dentist recommended. She did procedures that were not covered by insurance and did not give me the option of opting out. I ended up paying over 3 times the cost vesus going to an edodontist not in my network of service providers. Never again! -Kristine

I wish Dr. El-Refai could be my general dentist as well as my endodontist. She talks you through…read moreeverything and makes sure that you are comfortable and have enough knowledge about every step of your procedure. She specializes in the Gentle Wave root canal procedure and as someone with extreme dental anxiety, her environment was welcoming and she even taught me new techniques and I was kept up to date on any delays. She really makes every part of needing a root canal pain free.

Return patient. Had a crown come loose and Dr Sinick looked at the situation and quickly and very…read moreprofessionally made a new crown and replaced it in record time! Never had a problem with the medical folks in the whole time I've been coming here. Great looking and feeling results! Thank you!!

I went to this office for the first time with a broken crown as they are very close to my house…read more The office is beautiful. Everyone was friendly and I don't doubt they are competent. However, the Sinick dentist told me I needed a dental implant after spending about a minute with me, with zero explanations, and their treatment plan was a very large amount of money (over $7,000) I got a second opinion. This dentist spent much more time with me, actually showed me the x-rays, and offered less expensive options such as a bridge that Sinick did not. Additionally, the cost of the implant was less. Needless to say I will be switching

Unfortunately, I've had multiple experiences at Visage--who loves dental issues? No one. However,…read moreboth Dr. Usman and Dr. Quereshy are incredibly patient, kind, and skilled. Over the years, I've faced some complex dental problems, and there are no other doctors I would trust with my mouth. Their technology is second to none, and they always take the time to explain everything in great detail, ensuring I feel informed and comfortable every step of the way. Their expertise and compassion truly set them apart. If you're in need of oral surgery or dental care, I highly recommend Visage Surgical Institute!

This organization provides zero accommodations for an individual with disabilities. Receptionist…read morewas extremely rude.

Dr. Palma and his team, Rejeanna, Cierra, and Brittany, run a great practice. They make each…read morepatient feel special. From the minute you walk in the door they treat you like family. Dr. Palms is great at explaining each procedure and everything you have to do to care for your teeth and braces. Rejeanna and Cierra provide great care each visit. They have the sweetest personals. Brittany keeps it all running with a cheerful and friendly personality.

This is for the Medina office. My first son had braces there and the service and people were…read moreamazing. Since the current Dr has come in, the service for my second child has been horrible. Paid in full upfront a year ago and have only seen the actual Dr 4 times. We discussed the need for certain tools to be put in place to assist in the process, a year later we still don't have them but we're supposed to be installed within the first few months. Multiple appointments have been canceled, Dr refused to see the patients because he didn't want COVID. We have requested a refund due to the lack of service or promised service only for them to offer less than a 30% refund. I've tried to reach out for assistance but no returned calls from finance or upper management. Medina office manager was smug and completely unhelpful. My son has not seen the Dr since Sept 2020 and still no one calls back. DO NOT USE!!

Well it's unfortunate... I needed a new dentist and despite walking in to an empty waiting room on…read morea Monday morning I was informed that they don't do emergency service as listed and they're booked until end of April. My last dentist closed due to some legal troubles and this office is right at the top of my street and would have been convenient for all my family members and I. Well they must not need the business, despite their empty waiting room. I'll check out others nearby. Their website info doesn't give the impression they're not accepting new patients. ​​​​​

Dr Trimachi is absolutely fantastic. I have never in my 50 years been comfortable going to the…read moredentist before visiting her. She is personable and thorough as well as kind and knowledgeable. She's very patient and easy to understand.The staff is warm and welcoming. Kayla Stutler, one of her hygienists, did an incredible job fitting my dentures today. I absolutely recommend this location and staff.