Responded quick and got our refrigerator back working quickly. Very satisfied with their service.read more

Always knows just what to do!! If it's broken, Pete can fix it!! Always on time. Quick response…read more No job too small.

He never followed through and came back. Left me hanging I had to get somebody else to finish the…read morejob.

Hands down the best of three local repair agencies in my county, based on personal experience; he…read moreidentified other's mistakes and corrected their fault(s) every single time. Background: issued some type of home warranty service when bought house. Warning this is code for suspect agents working under this type warranty, as both I used were incompetent. IMHO, they offer reduced rates because no one else will hire them. Further, Home Depot and Lowe's personnel will make up excuses for inability to install gas products their company sells OR simply state you need a gas plumber to hookup gas in addition to their install team. Yes, the same install team you already paid for with item purchase. I digress. Whenever I need information I call Service Pro, because aside from affable nature, i get precise information from a real expert in the field. Go here first, then if you desire get other opinions. I am willing to bet a small confectionery you will pick Service Pro, every time; albeit the fun size candy bar... lamenting changes.

From the owner: 20 years experience in appliance and refrigerationread more

I previously had a misunderstanding with this company and was contacted by the owner in an attempt…read moreto make things right. It is evident from Vladimir's communication that he takes pride in his company and the services they provide. If, in the future I have the need for appliance repair, I will not hesitate to call upon them for service. Thank you for your great customer service and upstanding business practices.

I will absolutely use this company again and also have already referred to a neighbor. They don't…read morecharge you an arm leg just to come out and see what the problem is, which is so refreshing. Also I truly appreciate their honesty when I was told I'm better off just replacing the appliance.They are very quick to respond, which is also almost unheard of these days. I reached out and had an appointment the next morning.

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

Mr Luke was great. Really. My refrigerator stopped cooling. He explained what my options were and…read morehelped me decide which option was best. Very good explanation to help me choose. He responds by text or call back reasonably. I value his dependability highly. Hopefully I won't need repairs for a while. Isaiah Luke will get the call if needed.

Our under-the-counter ice maker at our bar (Sailbird Distilling) suddenly stopped producing ice…read more Daryl came over to check it out and discovered that we needed a new pump. It took about a week to get the replacement, but once it was installed, the ice maker started churning out ice non-stop!

I am just blown away by the service I received today! My appliances are 4 years old, so it's…read moredistressing to have things fail. Shawn took the time to explain what was wrong and the cost to repair. He also shared the life expectancy of the fridge. We also have a dishwasher control panel refusing to change functions without having to slam the door, which is frustrating. Both repair estimates were more than fair, but based on Shawn's information and guidance, we are putting off the minor inconveniences and looking into replacements in the not too far distance. It is not often any more that a company has such integrity to look out for the customer's well-being over a buck. I guarantee I would not have had a similar experience with a different company. I will be sure to share my experience with everyone I know. Thanks DeBow's for such excellent customer service!

Josue was terrific. Very professional and personable! He diagnosed the problem with the fridge,…read moreordered the part, and was back to finish the repair a week later, as promised. JennAir referred me to a different company which they use for repairs - Goodman Home Solutions. A complete waste of time and money. Their Technician misdiagnosed the problem and caused us to lose time and money. Should have called Aurora first! Lesson learned. Thank You, Josue.

This refrigerator repair company clearly does not value your time--or your business. They showed up…read morelate to the appointment with no call or notification, which was already frustrating. Once the technician finally arrived, things only got worse. He actually asked to borrow a tool from me, spent a lot of time on his phone trying to figure things out, and even had to call another tech for help. After all that, he gave me a guess about why my freezer wasn't working, while also trying to redirect me by saying my refrigerator might still be under warranty and that I should contact them instead. That's something that should have been clarified before the appointment, not after wasting my time. Now, four days later, my freezer is still not working. The part hasn't even been ordered, and I've been told yet another technician needs to come out. To make matters worse, they've given me another vague 4-5 hour window to wait around for them. Overall, this has been an incredibly frustrating and time-wasting experience. Poor communication, lack of preparation, and zero sense of urgency. I would not recommend this company to anyone.

My icemaker and kegerator both quit but all the repair companies I called said they weren't…read moreinterested in trying to fix them since they were not made by major manufacturers.! I was looking at a total replacement cost of almost $1400....and then I called Avetis..! Dmitri came out the next day and fixed the icemaker, then returned the following afternoon with a replacement part for the kegerator. Total cost for both $500 including parts.. Can't say enough good things about this company, they're fast, prompt and polite. Also give a 3 month warranty on work done!

Tech diagnosed and fixed my dishwasher. Very tidy and professional. Highly recommend using this…read morecompany.

1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.