Nicole watermolen was the landlord of my apartment in Green bay, and she was great. The…read moreapartments were clean upon move in, there were just a couple of times that my apartment needed something. I emailed and within 24 hrs (more like 12 hrs) maitainance was at my place and fixing the issue. I'd recommend Nicole Watermolen as a landlord any day.

I currently live at Riverside. Before you make the trip to look you should realize a few things…read more First, the inside of the rentals is below average and very low grade. Second, if you are renting and someone wants to buy your place they will evict you with 4 months notice. Third, you pay for a parking spot but if an owner wants your spot you will get moved and they won't even ask you. Fourth, they don't take online rent payments so you need to write checks. However, the location is great if you want to walk to restaurants and taverns.

This place is a disaster! We lived there for 18 months - easy location - and couldn't wait to find…read morea new place to live. I agree with the previous reviewer - the insides are cheap and the rentals below average overall. We had a leak over the Christmas break and when we returned, there was sopping wet carpet in an area approximately 3x2. When we reported it, it took them 24 hours to respond. When they did, their repair involved tearing up our balcony and caulking the balcony door. They did not pull up the carpet nor did they pull up the pad so it obviously mildewed, as did all of the window sills - where the sill was pulling apart from the window itself and surrounded in black. There is essentially NO soundproofing whatsoever and we constantly heard parties in the adjacent unit where people would sit in the hall, run back and forth yelling and drinking by the elevator. We reported this but it kept happening so I assume nothing was done. We also had two door decorations stolen - a Christmas wreath, which I later found on a security light and a Mardi Gras wreath which had the mask ripped off and which I never found. All of the baseboards are coming apart at the corners and we had to call maintenance multiple times because our sinks and toilet kept stopping up. Upon moving out, we used the carpet cleaner management suggested (after we had the carpet near the balcony dry cleaned) and we had a maid service clean the apartment. At the walkthrough the manager (who is new and maybe even a bigger nightmare than the apartment complex itself) thanked us for leaving the unit in such good shape; he signed the checkout document and told us he would send our deposit. We received it approximately 10 days later. We are now trying to rent a new apartment in Green Bay. We sent a deposit to a new facility and were shocked when they called us to say that we had gotten a poor reference from Riverside. The manager said that we had paid all of our rent on time and that we had never caused any problems. Then he said that he would not recommend us as tenants as after we left they had to replace the carpet due to the smell of cat urine. This was the first time we had heard anything about this. Odd, too, that we received a final check-out and our deposit back. When we called him, he said he felt like he didn't need to notify us because he figured we wouldn't do anything about it anyway. (We did have an old cat that became sick, thus a secondary reason for the dry-cleaning). After we pressed the issue he said there was nothing he could do as after we left he immediately turned the unit over to sales (which means that new carpet had to be purchased no matter what). We have since reported the manager and Riverside Place to the Wisconsin Consumer Protection Bureau who says that this is against the law. All of this makes me feel as though they are "pinning" the cost of carpet on us and then destroying our ability to rent another unit. We have since secured another place (as all of our other references were excellent) but had to put down an $1100 cat deposit. I could go on and on but this gives an indication of how problematic these rentals actually are. At $860/mo this is a total rip-off. If you insist on living downtown I would look into other rentals; friends of ours live in these and have been very pleased.

Poor quality work. Agreed to refund half of my money and never did. Had to take the owner to small…read moreclaims court. He still has not refunded my money.

Sloppy work that is not to code. Agreed to refund me half of what I paid and has not paid a cent…read morein 3 months. The owner even asked if I would be ok with payment in increments and I agreed. I gave him until July 31 for work that was done in May and have not been reimbursed.

I wish all moves went this smoothly. Everybody's made the whole process stress free. Clear…read morecommunication. Showed up on time. The entire team was friendly and careful. A+ Would definitely hire them again and Highly recommend

Professional, fast, and great price. Requested personnel to unload 3 U-Boxes. On time, never…read morestopped moving. We had to tell them to slow down. They were careful with our stuff. Booked for 2 hour minimum, they were done in 75 minutes. Compared to other recommended movers on Angi's and U-Hauls websites, these guys blew them away. We can't recommend them enough.

The hallways smelled like cat urine and my neighbors chain smoked Newports. My neighbor stole money…read morefrom me by the laundry area. Disgusting treatment of tenants. The office only cares about monthly rent payments. There is no natural beauty because they color the water. I would not eat the fish. There is too much algae and E. coli. When I put in my notice to vacate by May 31st- the office and my neighbors treated me worse. Not ok treatment of others in a small community.

I leased with Toonen Properties for just over 3 years: 2 years at The Shores and 13 months at Cedar…read moreLake. My lease at Cedar Lake was set to expire on 10/1/2022. In July, Toonen reached out regarding lease renewal, which included a large rent increase of 14.5%. Although I anticipated a rent increase, I did not expect it to be 14.5%. I called the office to inquire if there were any plans for improvements to the apartment (i.e., replacing the old carpet, updating to hardwood floors, replacing old appliances, etc.) but NO, it was an across-the-board market-inspired increase. I was in the process of looking for a home (condo) to purchase, but the housing market being what it was earlier in the year, the search was going very slowly. I pondered the situation and knew if I didn't find anything by October 1st, I was going to suspend my search until spring. Eventually, I decided to sign the year lease, thinking it was unlikely I'd find anything by October and that by the time I started searching again in Spring and went through the whole process, I would be close to renewal again in 2023. So, late in the evening of August 3rd, after business hours, I signed the lease renewal. On 8/4, I received an email around mid-morning, confirming Toonen had received my renewal and also signed it. An hour or so later, my realtor texted me about a condo that was coming to market, within my price range, and was I interested. And I was definitely interested! I immediately called the Toonen office and spoke to Tina. I was very transparent with her, and asked her if we could negate the JUST-signed renewal and sign the bi-monthly renewal instead and she said no. I was disappointed to say the least, that less than 2 hours after completing the renewal there was not even a consideration. Nonetheless, I viewed the condo, loved it, and put in an offer and my offer was accepted. On 8/11, I submitted my formal 60-day notice that I would be vacating by 10/31/2022. Again, I contacted the office to see if there was any way Toonen would consider terminating my lease early. I had been an excellent tenant for +3 years. I'd always paid rent on time, followed the rules, etc. I was hopeful that Toonen would take all the circumstances into consideration, especially given that it was literally less than 2 hours after Toonen had signed the renewal and allow me out of the lease. My hopes were dashed. I was out of the apartment before 10/31. I'd been monitoring the apartment listings since August and apartments were renting fairly quickly. I again was hopeful that my apartment would rent quickly. Wrong again. Very little effort was put by Toonen into re-renting. I advertised it on social media, but my circle is only so big. I knew November would be rough for me financially as I got everything in order at my new condo, but that I would be able to catch up on the rent I was expected to pay on top of my new mortgage, HOA fees, etc. Unfortunately, on Nov 11th, my job was eliminated and I was laid off. So here I find myself, without income, with a mortgage, and HOA fees, with normal expenses (lights & gas, water bill, phone bill, etc.) and with a 2nd rent on an apartment that I don't live in. And so, I reached out to Toonen again, begging for mercy, to have the lease terminated. I would do my best to pay the rent they charged me for November and December, and their late fees, as quickly as possible, but for them to keep piling on rent fees every month meant I would be buried in debt. Mind you, Robert Toonen owns the following: * 5 apartment communities in the Green Bay area AND * 6 apartment communities in De Pere AND * 3 apartment communities in Appleton AND * 1 apartment community in each, Kaukauna, Little Chute and Menasha, for a total of 17 apartment communities; AND * 1 storage facility in Green Bay. He collects many hundreds of thousands of dollars every month, if not in excess of a Million... yet there is no consideration for the folks who are putting that money in his pockets. The unconscionable greed is sickening.