This was the worst service I have ever received from any business I have ever dealt with. The first night we were there, the remote to the TV did not work. I went to the store and bought batteries because I thought it would be an easy fix. New batteries did not fix it and when I called for them to repair or replace it, they said they knew it was broken and there was nothing they could do. I then asked for a different room which got them to come and replace the remote with another. The next day my daughter was not feeling well and stayed at the hotel so when they came to clean the room they skipped us. This is perfectly acceptable but when we asked for clean towels for the next day they told us they don't normally give extra towels but will this one time. They told us if anyone was in the room the next day they would not clean and they would not give us towels. This is unacceptable. I also asked for an extra blanket since my daughter liked the air conditioner on and I did not. They refused us an extra blanket. They said there were two in the room and that is all we get. The next day we made sure to be out of the room so it could be cleaned. They made one bed and that was all. I think they may have skipped making the second bed because there was a jacket at the foot of the bed. The sink was not cleaned (I had dumped my coffee in the sink and that's how I knew), the coffee pot was not dumped out or cleaned, the trash was not taken out (although both of them were full), they did not give us more coffee, cream or sugar packets, they did not vacuum, and there was no continental breakfast that they advertised. I had previously reserved three rooms for three night for a family get together on the 21st of the same month but cancelled because it was so horrible! The only reason we had come before our scheduled trip was because there was a death in our family. I will never stay here again. I suggest you don't either. read more