Well, I had a nice welcome, was treated well, I was offered to try Deusemberg guitars ( not so…read moreoften that the sellers let you randomly try 2-3000$ even when they are told it is not for a quick buy... The took my old pedals on consignement, called me when they were sold and paid me the amount we had talked about. When I ordered my favorite strings, the ordere a whole box to meet my demand without me aking.. I could not ask fo a bettter experience so far after 4 years doing business with them Keep it up guys !

Atrocious customer service, utterly abysmal…read more I am a touring professional in the music business, and this is the closest store to my home for last minute supplies I invariably need before a tour starts. My first experience with music depot went like this: I needed something for a tour I was leaving on, that afternoon, and I had just moved to the neighborhood. I stopped into the empty store with a lone clerk that barely made the effort to glance at me when I entered, and not speaking french particularly well, I asked him, in french, if he spoke English, "Parlay Anglais?". he looked at me with what I can only describe as borderline disgust and said, with full condescension, "Francais". Ok, well, what I was after wasn't likely to have french translation on it's package, I asked anyway, and he shook his head. I thanked him and turned to leave, but as I reached the door, he said, without a hint of an accent, "That's a specialty product, you're not going to find it here in St-Jean, you'll have to go into Montreal." So, he was a dick JUST to be a dick. Not to mention that it was Zildjian Stick Wax. That is so not a specialty item. But hey, everyone has a bad day...Since then I've heard other bad stories, but still I've been back 2 or 3 more times, always looking for something specific, but never outrageously odd or rare, my last object being an LP cowbell. He doesn't stock LP, ok fine, but when I told him that I wasn't going to take what he had in stock because it wasn't LP, and I was told that I specifically needed it to be LP. His response was "You were told you need a cowbell...?" with a tone that said oh, well aren't you an idiot... No, I'm the drum tech for that fella there in the poster on your wall, but you wouldn't know that because instead of asking questions, you went straight to arrogance. "Unless you can tell me the exact model number it's like saying you just want a car..." Yeah, I'm also going to want to hit them...even the same model will sound different from one to the next.... I didn't say that, I just thanked him and left, knowing that I won't darken his door again. On my way out he told me, as he has every time I've been in, "Good luck...'. If every time I need something and it ends with you arrogantly telling me good luck.... aren't you the problem? Because I've found everything I needed, no luck involved. Just better stores with more helpful staff. DMusique is the better store in town, and if they don't have/can't order what you need, the trip into Montreal, or to Steve's in Greenfield Park is worth it. I had what I was looking for less than two hours later.

Toby and his team are the most knowledgeable, professional and capable guitar techs in the city…read more I've trusted them to setup several of my guitars, electrics and acoustics, over the last few years. They do a stellar job every time. Most recently, I had to bring a new Martin OM28 in for a repair because the high E string was too close to the edge of the fretboard (such that if I did a downward pull-off, the string would roll off the crowned edge of the frets, killing those notes). Toby immediately spotted that the nut slots were improperly spaced (which was kind of disappointing for a brand new Martin, but at least Martin covered the repair). The repair and setup was done PERFECTLY! I couldn't believe what a difference it made...to the point, I felt compelled to email Toby to thank him and to post this review (something I never do). Montreal guitarists need to know about this place. They are the authorized service center for all the big name brands (including Martin, Taylor, Fender and Gibson). Yes, they unfortunately have a two month waiting period at the present time, but that's only because they have a stellar rep. But not to worry, you don't have to be without your guitar during that period. Just contact them to make an appointment and reserve your spot. Then they'll contact you when it's time to bring your guitar in and it will be ready for pickup within a week for simple repairs or setups. All I can say is that it's well worth the wait! If you want your guitar to play and sound its best, do yourself a favor and take it to Montreal Guitar. Thanks Toby and gang! You have a loyal customer for life (for the record, I am not affiliated with Montreal Guitar in any way...I'm just a very happy customer who wants to spread the word to my fellow Montreal guitarists). Happy picking!

Great stop while in Montreal, super friendly and knowledgeable. Would recommend to anyone I know…read morevisiting or in the area

Great store! The owner is super helpful. He replaced a single tuning key on my guitar on the spot…read more Everything is well priced, highly recommend.

I love this music store. They sold me my first guitar ( which is of the best quality) for only…read more200$. Very cheap and fair price for a high quality fender acoustic.

Amazing. We needed some last-minute sound equipment for an event at this year's Blue Met festival…read moreand they were super helpful and professional. Weren't quite sure what we needed for the venue and they really helped us figure out what would be good for the space. The prices were amazing. Will definitely be using them again for all my low-budget artsy-type events. Really went the extra mile for us.

Long and Mcguade is a music store founded by Jack Long in Toronto in 1957…read more Jack Long was a professional trumpet player who decided to sells instruments to his friends. And it was his bussiness partner Jack Mcguade (who is a drummer)who gave lessons in the same building. However their association last until 1965, but Jack Long kept the name and continue his musical bussiness and the rest made history as Canada's largest chain of music retailer. What's good about this store is that not only they sells all the big brand like Fender, Gibson, Marshall, tama etc. They also take you old instruments and give you credit so you can buy better ones. And unlike Steve's music the service is good you don't have to chase a salemen to try a gtr ! Recently i bought an amplifier from Laval store amplifier had doesnt work good, and they order another one from Markam store for me, and i was able to have it one week later like they said. So they try to satisfy their customers and with so many stores it's easier. I think their next moves should be to open a big store neir dowtomn Montreal. As their ahuntsic store is very small. I think they prefer to have stores in suburb like Laval and Longueuil stores. I recommand it if you want to change your guitar or bass for a better one you can exchange it and with extra cash acquire a better one.

This is the ONLY place I purchase music instruments from…read more Not only is the staff friendly and very knowledgeable, their store policies on returns and exchanges is second to none anywhere in North America. Nothing is better. When I returned an item last week that didn't fit my needs I was shocked that the employee would rather refund me then give me a store credit! How cool is that? They really go out of their way to make you feel important. Simon the guitar technician fixed a fret issue that was plaguing a guitar and refused that I pay since it didnt take him long. Thanks Simon.you rock. Biaggio (hope I spelled it right!) and Daniel are by far the friendliest musicians/sales advisors I've ever met. They actually ARE musician, Daniel plays with TheBox! I used to go to Steve's downtown or italmelodie and used to be that I would walk in and the crew there would make me feel like I was wasting their time or wasnt worth the extra effort needed to adress my questions. Or most of the time would ignore me. I've spent thousands now at the Laval store of Long & Mc Quade and will continue to do so as long as they keep doing exactly what they do now! I'm going in this morning for an Orange 30W tube head, I know I'll be welcomed by name and not with looks of "oh no what the hell does this guy want again". Don't take my word for it, go check out the store and admire everything laid out for you to try before you buy, their wall of guitars is something to behold! Tell em Ray Malone sent ya! Cheers!

I've been wanting to play piano ever since I moved to Montréal and Épilogue Musique seemed like the…read moreplace to go to. I was pleasantly surprised by my time here! The owner is super nice and there are plenty of rooms for use, which was nice. Location: It kind of took me a while to find the place since it was in the middle of 2 restaurants and even then, you have to go up to the 3rd story of the building by foot. So, I hope that my pic of the outside of the building will help some! Pianos: I opted for room 407 which is pretty much just an up-right piano, though I can't remember the brand. My only qualm with it, is that the keys weren't as tight as I'd like them to be and it just needed a slight tuning. Other than that, the acoustics of the room were wonderful and you feel like you're quite isolated in there (which I enjoyed). Overall, my 1hr time spent there flew by so quickly, and if I ever have the urge to practice again, I'd definitely come back here!