The SDE and photos came out nice and I'm happy that my brother and sister-in-law were happy with them. However, the "Unite" package includes "On the day Full Video Coverage". We were under the impression that we will have another video for the entire thing as we were waiting for it for 2 months.
I texted with the owner, Den, and she said that they don't do "Traditional edits". Well, the package said "On the Day Full Video Coverage" which in my opinion was very misleading.
I asked if I could pay extra (since she sent the raw videos) so at least, we could have a copy of the Mass. Unfortunately, she never responded.
I would like to add that they also made the Bride and Groom, as well as the Make-up Artist wait for an hour on their Engagement shoot.
Although the SDE and photos came out nice, I'm quite unhappy with their service. They should work on their communication (needs more clarity) and professionalism. read more