Forty-odd years ago I turned to Ron Hoffman aka West Glen Associates to handle my business and…read morepersonal taxes. That was the smartest move I ever made. Any issue was always handled in a very professional way. I could run my business and NEVER had to worry about the State or IRS . I could put my head on the pillow and go right to sleep. I am long since retired and still with West Glen Associates. Thank You again and again. Richard Bowman Bowman's Bakery 1953-2002 Salem,Ma.

My son came to West Glen Associates to have his taxes done. He has just graduated from college and…read moreis on his own for the first time. It is a very simple tax return. West Glen never completed his return nor provided any communication unless he called. The person doing his taxes had a medical emergency but he was never told. I am appalled how West Glen does business. The lack of communication and constantly being told it will be done shortly. It is now May and still not completed! You took advantage of someone and should be ashamed!

I had an unfortunate tax error, due to an incorrect filing by a prior employer. Not being very…read morefamiliar with the field and from a different state altogether, I was at a loss of what to do & what steps to take next. Luckily for me, I found Ryan McFarland. Ryan was not only extremely knowledgeable in his field & a true professional, but on top of that he was an absolute pleasure to work with. He made what seemed a rather daunting & lengthy process, completely attainable & achieved the end result we were hoping for. His service to me in my time of need was invaluable & I would 10/10 Recommend to anyone in need of tax assistance!

I was so unfamiliar with tax process and luckily found Ryan through a mutual friend. He made the…read moreprocess so streamlined for me, saved me time and money! If you're looking for any assistance in an unfamiliar world, I highly recommend!

This team is the absolute best! As a small business owner, I rely on competent, communicative…read morepartners to extend my team and our capabilities, and Doug and his team are always there to support us with the expertise and advice. Years later, I can't imagine our business without them. I wish every professional service company was like this firm.

They have a habit of "having a question" on your return, and it will lead to extending your taxes,…read morethen it takes forever to get it finalized....sometimes months later when all your info was submitted. If you dont mind being forced into extensions so you can wait inline after they take care of large customers, it isnt a big deal. They finish it eventually and i've only had one issue with IRS filing with them. Going thru it now, unfortunately...

Made several mistakes on our tax return that took a long time to sort out. TurboTax has been…read morecheaper and more accurate.

TLDR: If you have a very basic tax return or if you are someone who is so wealthy that you often…read morefind people bending over to kiss your feet, Chuck King may provide adequate tax services. If you're anywhere in between, I would recommend looking elsewhere. I was reluctant to write this review because Chuck actually seems like a nice guy who probably got some bad advice from a business magazine in 1987 and took it as gospel--the advice being something along the lines of focusing on wealthy people or people who can do the most for you in return and not wasting much time on the "small folk". That may have worked 25 years ago, but isn't a great philosophy in the Internet age where everyone has a voice. I made an appointment to file my annual taxes with Chuck at least a month and a half before the April 15th deadline. The appointment went pretty well for the most part. He seemed friendly enough and confident in his abilities. My return had a small handful of complications that made it a bit more involved than a basic filing, but nothing earth shattering. There were about 3 or 4 things Chuck needed to research how to file before we finalized the return. That is totally fine. Tax law is complicated and I don't expect professionals to have all of the answers offhand. He told me we could leave things 98% complete and he would figure out how to tie up the loose ends later and confirm with me once everything was complete. He offered to let me pay when the taxes were filed, but I opted to pay on the spot. I'm not sure if this had any impact on what transpired next. It started off normal at first. Chuck would call me to check in every two days or so to inform me of his progress on closing out the open items on my filing. Then he began to go dark on me. I started having to call him for updates. He was not apologetic at all--he was actually frustrated that I was bothering him by checking in on a service that I paid for but didn't receive. He told me his methodology is as follows: for every filing he can't complete on the spot, he puts it into a pile towards the back of his office. When he has downtime, he works on the outstanding items in order from "most important client" to "least important client". These are his words, not mine. As you may have guessed, I was a very low priority/low income client to him and he made that very clear numerous times. To make a long story short(er), I went through a series of very painful emails, phone calls and in-person visits with Chuck to get my filing pushed through. The weaker I was on the phone, the more he tried to bully me, but once I started to (mildly) berate him a bit, he seems to regain some sense and started to act. Some people to respond better to scolding than gentle pushing, and Chuck seems to be one of those guys unfortunately. Chuck literally dragged this out until the 11th hour. Even though my appointment was relatively early in tax season, I had to go to his office the day of the deadline to ensure he filed it. And I had to take the initiative to show up--he certainly didn't seem that concerned about it (after all, I make peanuts--why would the IRS care about me?). Look I get it. People make mistakes. People are busy. People don't have all the answers. But what makes it worse in Chuck's case is that he was never apologetic about it for one second. There was never a "sorry you had to chase me down for the last 6+ weeks" or a "I swear, the service here is much better than this". I just felt like I was bothering him the whole time. I really wanted to like Chuck and there were many times I would look at him and see the "good guy" in him. I don't think his accounting skills are inadequate or that he was out to get me. But unfortunately for him, you can't put someone through what he put me through and be considered "good at your job". One star.

I have now worked with Andrew Zuroff and his team for eight tax seasons (business and personal…read morereturns). I never thought I'd write this, but I actually look forward to tax season because Andrew is so knowledgeable, detail-oriented, and happy to answer all my tax-related questions. He's the best professional service provider I've ever worked with, by far. Whether you're looking for someone to help with your personal taxes, or you're running a business with employees, I'd recommend this CPA without hesitation.

The Zuroff CPA office did a great job with our filing our tax returns for 2020 under difficult…read morecircumstances. Their professionalism and thoroughness were impressive, with a low-key approach that made us feel comfortable.

Dukhon Tax is unreliable and careless. They would stop responding to emails for months, even for…read moresimple admin questions like where to upload my documents. I wasted hours calling and following up, all the while stressing out about whether my taxes were going to be filed on time. Also, they barely made the tax filing deadline. They submitted my taxes past 9PM on the due date!! I never want to repeat that. If you're considering Dukhon, just ask yourself - can a guy who can't even answer his emails do taxes right?

Dimitry is a really impressive and informed advisor. I enjoyed working with him from 2020. However,…read moreover the past two years the service declined sharply and they do not seem to be able to manage work. I get no response from emails. Turnaround on documents takes MONTHS. There is no proactive project management. When I call there are different people every time. The two people who worked on my case have left and I have no clue what the status of my project is. It is not the kind of feeling you want about your taxes. Go elsewhere.

My wife and I continue to use Z&Z Accounting Services after 10 years. Hope that tells you something…read moreabout the services we are getting from them.

I called them to ask some questions about an irs form I may have to fill out for taxes and whether…read morethey can do that for me and the "consultant" Ms Cheung had to ask me what this form was. Even after I explained, she had no idea. She was so clueless and did not even have the professionalism to look things up herself. She just kept repeating what I said in a slow dazed way like she just woke up. I think I have more confidence in turbotax.

For over 5 years, Richard has been the "Acting Controller" at QQSolutions - first working within…read moreour office and then remotely from Boston. He has done a great job not only with the day-to-day operations, but with our monthlies and annual budgeting as well. He is a pleasure to work with.

I know nothing about accounting and am always very concerned as a non profit start up business…read moreowner if I am doing my taxes right. Even though I am in Atlanta and Richard is in Boston, I feel like I get personal attention. I use Quickbooks and am very technically illiterate. Richard patiently talks me through using it and he has to repeat these instructions many time. He explains financial terminology well and makes me feel like my business is in good hands and he continually deals with the IRS on my behalf when they send out letters and notices. Highly recommend Richard.