This is one of the easiest in and out airports ever. They are building a new parking garage and I…read moresure hope where the Uber drivers drop you off is closer.

Our experience with Airport Luxury Shuttle Service was beyond frustrating. Despite assurances of…read moretimely pickups, we were left waiting for over an hour with no sign of the shuttle in sight. It's unacceptable to leave customers stranded for such an extended period, especially after a long haul flight with a kid, without any communication or updates.Our time and patience were clearly undervalued by Airport shuttle service!

We took the train with friends from Sacramento to Davis. Only a 15 minutes train ride. We went with…read morefriends their young children had never been on a train before wanted them to experience it. All the adults have been on trains before but it has been many years. I noticed not that many times to choose from going to Davis from Sacramento. We missed the 2 pm. We had to wait almost an hour and half until the next one. We bought our tickets then realized no one told us where we actually get onto the train. Our friend went back in..at the ticket booth the man that helped us was very nice and very helpful. He gave the kids coloring books and pins. Finally on the train it was bumper then I remembered, moved around a lot reminded me being on boat. Can not have bags or luggage out on tables or seats. I think we got called out, but we weren't sure since it was over the load speaker. We had a small bag it had food and snacks in it. We put into the over head. We went to check out the food car. So the kids could feel what it was like to walk from car to car..the food car was mostly over priced snacks. Canned, bottled drinks and packs of chips or nuts. When we arrived in Davis. They said over the loud speaker they do not stop for to long you need to get off so get ready. We couldn't open the over head to get our bag back out. It was stuck. Other passengers helped us open it, they said you really need to pull it hard. Once off the train the Davis train station and building looked so old and run down..so sad looking compared to Sacramento station. We didn't know no one would be there to buy return tickets. But they do offer more times leaving back to Sacramento. We purchased online. We had many people asking if they were in the right place while we were waiting. Davis such a cute town seems like they would clean up the station areas.

1/8/25 - I would give it a zero if I was able to. Not a good experience especially traveling with…read moremy 89-year-old mother. When checking in, the ladies at the counter were chatting it up while there was a line of people. Once on the train (booked lower level seats for my elderly mother and I), come to find out there were no seats available in the lower level although we paid for that seating. The people that assist on the train couldn't do enough for you, really amazing people. They checked everyone's ticket on lower level and appeared everyone had lower level seating. I called Amtrak to make a complaint and was sent to customer relations. I spoke to Kara; she stated she checked the schedule and there was absolutely no way that could've been oversold because there were open seats. I told her they had everyone on specific train cars based on the area they were going to, and was told there were no other seats on other cars as it was a holiday weekend and full. I asked her if there was any way to be compensated and she said no there was nothing she could do but send a message to corporate; no idea if she'll really do it. ‍ There was another gentleman behind me with a son that had congestive heart failure, who also purchased lower level seats, and they also had to go up to the upper level, it was a seating DISASTER!!! The icing on the cake was there are no restrooms on the upper level of the train. So when my elderly mother had to use the restroom, she had to go up and down the stairs in that tight stairwell while the train was in motion; completely unsafe and dangerous for an 89yr-old lady. So save yourself the time as it's five hours by train from Sacramento to Reno; just drive, not worth taking Amtrak. It was a terrible experience for my elderly mother and myself!!

This smaller commuter shuttle bus can be very convenient for the neighborhood. I've been riding…read morefor about 4 months now. However the Westside route can be a challenging depending on your work hours. They have 3 routes in the morning and 3 in the evening to and from North Natomas to downtown. The first route is fine if you're scheduled to start work before 7:00a and end your day before 4:00p. The second route will get you to work before 8:00a and the 3rd route before 9:00a. HOWEVER, for the 2nd route, if you're not on one of the first stops, you will be standing for the whole ride. A few passengers have tried to email TMA about the situation and did receive a response that they were in the process of renegotiation of the contract. It seems the considerate solution in the interim would be to send a "shadow" bus until contacts are done. With this route only having 3 chances to get home, not everyone can get off work to catch the first route home and then last route is not until 6p, causing the second route home, standing room only by the time it still has 3 more pick ups before getting on the freeway to head back to North Natomas, unlike the Eastside routes which have 4. I'm starting to feel like it's unsafe for the amount of passengers that are standing. And today didn't make it any better with the AC not working and then the bus overheats halfway home. With so much traffic on the freeway, we knew it would take longer to wait for the back up bus, than to walk home. I walked 3 miles in heels, so definitely got my steps in. I'm just not sure if TMA is taking heed to our emails or ignoring them, but I'm going to take a break from riding and re-evaluate at a later time.

The actual train experience was fine, just a tad late in both directions--maybe up to 30 minutes on…read moreboth trips in different stations, the connection between San Francisco and Emeryville and back required bus connections. The scenery on the train is mostly very pretty once we past by the freeways and overpasses. We pass through lots of water scenery and open fields. I did get a bit sleepy during the train rides. Aside from a little anxious missing my stop, mostly very pleasant trip.

Decent cheese tray onboard. Good value $8 for a lot of cheese. Could use more crackers but won't…read morecomplain bc bonus nuts and dried cranberries I wasn't expecting.

We've used Dave's Taxi 3 times now to get family from Sac to SFO and they're honestly the best. I…read morebooked with Sam on all 3 occassions. Super reliable, always on time, and just makes the whole airport situation way less of a headache. Totally worth it if you don't feel like dealing with that drive yourself.

Dave's service was prompt, very friendly, and prices are very fair! Dave is replacing LYFT, as they…read morewill not pick me up anymore due to my EXPIRED DRIVER'S LICENSE! That is WHY I need a driver! I don't have a car l need rides! Dave is also replacing GOGO GRANDPARENT! They claim to be budget friendly, but so many third parties, too expensive! THANK YOU DAVE!

I called Issac to get transport for a client to two dialysis appointments. He assured me that he…read morewould be able to get the client to his appointments without issue. I sent him the information as requested, and got a canned response that they would get back to me shortly. I never heard back, but I figured that we had everything in hand. Pick-up time arrived and no transportation was in sight. We had to make emergency arrangements which caused anxiety to our client and to the caregiver who was caring for him. Dialysis is a life-saving treatment that must be done on schedule, and Issac really let us down by not showing up for this commitment.

Great service. The drivers are always polite and on time. I would highly recommend their service…read morefor your transportation needs.

It would be great... except the light rail drivers will LEAVE EARLY. If the train station clock…read morestill says 259, why is the train pulling out of the station when departure is scheduled for 3pm? driver sees me 10feet from the train and still leaves early, thanks Asshole.

Nice people, very clean and prompt. But after a while becoming a little too pricey for me, a ride…read moreto San Francisco (one way) is $269.00 each way . I had to look for affordable, options and discovered UberX only $92.00 from Sacramento. Less than half the price. Thank you. I'm glad I used Uber. * Anonymous .

I've probably used RCL 30-40 times since Om first picked me up on an Uber call several years ago…read more He and Brett are always on time, quick to respond to changes, and very, very professional, careful drivers. The SUVs are always perfectly clean. We use them primarily for transport to and from airports. Highly recommend. Price is fair considering the quality of the vehicle and the quality of the service.

I am a fire evacuee and this guy wanted $50 for a 4 mile trip, plus 5 minute wait. $25 for 2 miles,…read more5 min wait, $25 for 2 miles return. He was also 20 minutes late.. I told him there is no way I'm paying $50 for 4 miles, he then said, "ok, $35". Its upsetting watching these people price-gouge while he is bragging about his $1,000 mobile phone. "Ride-share single passenger" cost me $18 for the round trip, not $50, not $35.

Here's my experience. I needed a ride from Beale AFB, CA to Sacramento Airport. I had ordered an…read moreUber and had it scheduled to pick me up. They cancelled on me 3x and I didn't have a way to get to my flight at 1pm. I called other taxi services and the wanted to charge 200$ cash! And ridiculous amount and would take forever to get to me. I called Roseville and said I needed a taxi to the Airport and my flight is at 1pm (by this time I called it was 930am) he said "I'm leaving right now, meet me at the gate and i'll get you there in time." Sure enough I got to the gate and he was waiting for me and got me to the airport just in time. He charged 100$ but it was worth it to catch my flight, and I didnt have to try and find an atm to get 100$ cash. Thank you so much you guys! You're life and money savers!!

Dennis provided outstanding service on our Lincoln-SMF round trip. The online reservation system…read morewas simple, also Dennis was easy to reach in-person. Good communication is critical in this business and he nails it. Perfect timing on the pick-ups, and probably the cleanest vehicle I've ever seen. Thank you!

Dennis is amazing! Professional, punctual and very attentive. I booked Diamond Van Transport to…read moredrive me to SFO and pick up after my European trip. My flight home was delayed by 2 hours and Dennis kept track of my flight information and was there to pick me up 2 hours later than planned. I will only use Diamond Van Transport from now on. Fantastic experience.