The reception staff at this Urgent Care are rude and act put out to have to deal with anyone. We've…read morehad to see them three times, but this last visit was the final straw. I was having incredibly painful spasms in my back and couldn't walk without doubling over. My sister took me to the Urgent Care, and while I waited in the car, she went inside. After huffing to even have to acknowledge anyone, the receptionist slid back the window. This is the exchange that followed: Sis- "Do you have a wheelchair I can use?" Rec- "What did he do?" (Mind you, everything she said was with attitude.) Sis- "My sister's back hurts." Rec- "Then she should go to the ER." Sis- "She can walk, she'd just rather not, because it hurts." Rec- "If it's that bad she should go to the ER." Sis- "........ok." (Leaves) Rec- "Sorryyyyyy." (Hint: she wasn't sorry.) Not only was she rude, but apparently it makes no differance to her that the local ER won't accept my insurance, which is why I elected Urgent Care in the first place. Fortunately I was able to get in at Click Chiropractic Clinic, which is where I should've gone first. I will never use Urgent Care again.

Sat here over 3 hours to be seen turns out they never checked me in. Mind you this was after I…read morefilled out the paper work and they took my copay. Oddly that's not the shocking part I seen them turn away about 4 people because not one of the workers were bilingual and spoke Spanish.....

Dr Blair Grubb , MD.is the best Neuro-cardiologist ever! Don't get me wrong, because I adore…read more"Harry", the pacemaker guy, too! Another wonderful "Dr" in the house, there in Toledo, or U of T; is Beverly K. (& she as a whole lot of letters after her name too!)! These 3 are my favorite people of all time, in my world of Dr's & health Centers!! ...but for all intensive purposes, today I want to focus on the great staff and my favorites at the Cardiology/EPS/Neuro-Cardiology Dept at Univ of Toledo Medical Center! It's a scary thing when you have a metal device in your chest, called a "Cardiac pacemaker"! It keeps me alive, for the most part! Its now doing 60% of the work, for my heart! So I just might not always be excited to be there....and even less excited to wait for the day when they say " its time for surgery! Your pacemaker is getting old and you need a new one!" That's what they said to me this last visit, just a few weeks ago! First, I saw Harry, ad he checked my pacemaker! He was telling e that it's getting old and probably this Summer I'd need a new one! Before he finished talking he was testing my pacemaker out & he warned me that he was going to turn it off just for a second, to show me how it will feel if it ever fails on its own before it's replaced. I turned strangely colored and got ill in a flash! He put it right back on and said I'd need my new one sooner than later! He spoke to Dr Grubb and we spoke with "Beverly" the nurse practitioner/dr.'s assistant, Before we knew it, I was scheduled for a surgery with anesthesia and the whole thing!.....and t's only a month from now! Another nurse came in with lab slips and explained what needed explaining..Dr Grubb himself popped in ad talked to me and geez...what other great Dr would come into the room and actually TALK with me at a level I can understand?! Dr Grubb was wonderful and caring,kind and very patient,without EVER RUSHING me!!! Beverly came back and asked me if I Had any other questions and Harry did too! They were great,as they always are at the UNIV OF TOLEDO CARDIOLOGY DEPT! They always take their time with me and I never mind if I have to wait a little while...because I know when they're with me, they'll also take all the time I'll need!

nurse director julie marie windle needs to be fired immediately! she is racist and should not be…read moreemployed or trusted to serve minorities or poc. she is a miserable ugly old white woman who uses the n word freely and proudly. i will spend the whole day making calls and sending emails making sure this happpens. she has been investigated here before for such behavior with no consequences. you are complicit in racism allowing an employee to get away with this!

This is an Eigth floor view, in case you were wondering…read more I know it's the room that could or could not be available. The side facing the park or the golf course has a view. The others face brick.

I took my 87 year mother to the emergency room for shortness of breath and trouble breathing. It…read morewas a Sunday night at 9:45 when we got there. There were approximately 10 patients waiting at that time. We waited for three hours in the waiting room without seeing a doctor. We finally left at 1:00 AM without being seen.

Excellent care. As an RN myself, I have already recommended this Urgent Care to every family…read moremember and friend that I have spoken with. I accidentally put a steak knife through my thumb and knew I needed urgent, but not emergent, care. I held firm pressure on the cut and drove myself the 19 miles to IEP. From the moment I walked in, I was pleasantly surprised. Lucky for me, there was no one waiting. That NEVER happens, especially to me! But Heather checked me in and made me feel so much better about my situation. There was a sign stating that there was only one practitioner working that day, but truly, I was seen in no time, by Ainsleigh, PA extraordinaire!!! She made me feel at ease, as I had never had stitches before. Before long, I was out the door with four stitches and an updated tetanus shot, happy as a clam that I had chosen to come to IEP. If you need an Urgent Care Center, and you are are an understanding person who respects what these lovely people are trying to do for you, even if you have to wait, please give this place a try.

I highly recommend this Urgent Care. Unfortunately I got sick with Influenza A while I was home in…read moreMichigan visiting family over Christmas break. They were able to get me in quickly and diagnose my problem in a quick, professional, and empathetic manner. I am so grateful for them, especially after being told I would need to wait 2.5 hours at another Urgent Care without an appointment.

I'm surprised to see the negative reviews - my experience at Family Medical Center in Adrian was…read morevery positive. I was able to get scheduled as a new patient within a week. The front desk staff was friendly and both Michelle and Lora Manders took great care of me after I got called back. Within an hour, I walked out with my prescriptions (they have a pharmacy on site) and refills for bloodwork, etc. The only small annoyance was that even though I filled out a bunch of paperwork online, I had to redo some of it when I got there (not a big deal). As someone who's living the nomadic life right now, this will be a perfect spot for me to centralize my medical care.

I had an appointment for 1:30pm Christmas Eve. I never got a confirmation text so i called the day…read morebefore to confirm. i was told to arrive early, so i arrive at 12:15 pm to find the doors locked and a note on the door saying they close at noon. nobody informed be that my apt changed, even tho we spoke on the phone the day before! now in my account im labeled as a 'no-show'. I'm absolutely livid and annoyed with the lack of professionalism and care they displayed.

Emergency room took me in right away and provided necessary care. Professional staff. Clean…read morefacility.

I will honestly NEVER go into this Hospital for ANYTHING including a Bandaid! I have know for…read moreyears the care here is NO- CARE at all! On 01/12/2020 at 330 pm I took my husband to the ER as he was in Severe pain and thought he might have cracked a rib . We were triaged quickly telling them he HEARD a pop when he coughed and all needed info. They took him into one room, left us, came and took him into another room for who knows what reason. As he could barely move , this was painful! They got him quickly for ex-rays and then..... the wait began. After some time they came and told us they had to send the ex-rays to St Joe"s to be read and they had problems getting them! Are you serious?? It was 330 in the afternoon and NOONE could read ex-rays in the hospital. This is not Little House on the Prairie folks. So we wait, all the meanwhile my husband cannot stand straight, bend, lie down, sit down, kneel, etc without screaming in pain. NEVER DID ONE person come in and TOUCH HIM- ask questions, evaluate the area, have him move his shirt, watch his motion. NOTHING! I mean ZERO! Is it bruised? NO one asked? Where exactly is the pain? NOPE, NOTHING was asked! We told them in triage he HEARD a POP! Finally at about 630 they came in and said , no broken bones, Muscle spasm- Ice it , flexerill, ibuprophen. I questioned them. They knew I was Not buying it! I explained the pain was unbearable and he could not WORK. They did not give him a work note either. The meds given gave him ZERO relief- NONE, Nada, Zero, Zilch. He screamed all night. He could not get in the bed, lay down, lay back, Sleep. Monday morning we went to his Pa- c in Tecumseh where in 5 minutes he was told he most likely had a hairline fracture of his rib and they do not all show on ex-rays. She simply TOUCHED his side, and looked and did what a DR does in a painful injury. She gave him stronger meds , detailed instructions and he is now resting comfortably. This ER is A joke! It is no wonder it is commonly called a bandaid station. They stand and chit chat, gossip about patients, read their texts and phones when one even TOLD me when I asked him a ? and apologized for bothering him that he wasn't supposed to be using his phone anyhow!! Seriously? When you need HELP, there is NO feeling you will be HELPED here! He screamed for 8 hours after this visit. I have a video of him. Hire BETTER People and PAY them and they might care enough to work but This "hospital " is NOT and never will be a good hospital even if they are building a new one!!!! New building- same idiots. D. Mueller , Adrian, MI

Yesterday I came to your urgent care and you said you were short staffed and would not see my son…read morehe had an ear infection but we left and there was a guy behind us and you guys saw him. I have come to your urgent care for over 9 years and never been turned away. Not sure if I am coming back again.

Never have I been so disrespected in my entire life. The staff was extremely rude to me during my…read morevisit. I went to the urgent care with covid symptoms hoping to receive some help and possibly medication. The first nurse I saw legitimately ran out of the room calling for help saying "ew" and that she really has the "ick" about covid. It sounds made up and I really wish it was, but it was real and I felt so dehumanized in that moment as I was simply a patient looking for help. Don't people go into the nursing profession to help others? I wish I knew her name because it was the most horrible experience and nobody deserves to be treated like that. I understand being high risk and not wanting to get the virus, however we were both wearing masks, I warned all staff members upon entering, and she could have exited the room in a much more respectful way. You just don't treat people this way. Every doctor that entered my room after the incident with the first nurse just seemed apathetic and like they were doing whatever they could to rush me out of there. It's not my fault that I contracted the covid virus and now I feel so disgusting even though it is perfectly reasonable to go to the local urgent care to seek help/care for covid.

Convenient location and have never had a hard time getting the kids in here for flu shots. Its so…read morenice to just go in, sign up for a time, do my shopping, then get in and get out when I get their shots done! Great service, Great location