I was in extreme abdominal pain and went into emergency hunched over and the first part of my…read morefantastic service was the receptionist, she got all my info quick so I could sit down. The security guy was even nice To me. The triage nurse got me in a cot quick because she could tell I was in trouble. The blood draw lady was awesome, the x ray lady was awesome. The doctor who diagnosed me with appendicitis was awesome. No I was not constipated like I thought. They got me in a room and relieved my excruciating pain. All the nurses and techs were awesome. The food lady was awesome. The cleaning lady was awesome. I was kind of a whimp but they put up with me. The Surgeon and assistants were absolutely incredible. The surgeon came to see me before and after. Some of these bad reviews these people must have never been to another hospital before. You will NEVER get better overall service than this place. Thank you. All of you for what you do. It takes special people to be in this field. Hats off to you!

Back injury, did nor get a proper diagnosis or treatment plan. they said to come back if it gets…read moreworse, went back a day later in a massive amount of pain. Still no diagnosis no treatment plan. I am now looking into seeking help outside of this ProMedica nightmare. Absolute waste of time and money.

On September 1, I went to the Herrick Hospital ER with abdominal pain. I was taken in quickly and…read moreassessed. Nurse Jason was amazing, very professional and caring. Following the CT scan I was transferred for further treatment. Everything done at Herrick was accurate and well done so the transfer was easy. We have always been grateful to have a local hospital.

I was born in this hospital so I'm a bit partial however I can state with the utmost assurance that…read moreevery visit I've had here over the past 50 years, I have been treated with respect and dignity. I like the fact that it is small hospital in a small town. it has been taken over by ProMedica recently so the service might change in the future. All my life I have experienced little or no wait for the labs and no wait for the emergency room... its not crowded like those big city hospitals. I am here today for blood work and a chest xray... I'm in and out in 48 minutes ....you can't beat that with a stick.

absolutely loved Sarah Wells, APRN. i'm new to the area and was looking for a new medical practice…read moreto go to. Sarah took her time with me, explained everything, and was beyond professional with a great personality. Would definitely recommend her to anyone.

We were at Jellystone for a yearly trip and my daughter (7) took a spill on the splash pad and…read moreneeded stitches / glue. We looked up hospitals, because urgent cares weee all close around 6 pm at night. They had good reviews and it was a great experience for a stressful situation. This place was fast and we appreciated the total of 1:30hr emergency room turnaround in and out with a glued cut and a smiling face! Recommended this hospital for a crummy situation.

I was a patient on the 2nd floor for a week during April 2022. During my stay, all those who cared…read morefor me were wonderful. There were a few individuals who really stood out as going above and beyond. I would like to share the ways they helped to make my hospital stay more comfortable. There were several individuals in and out of my room to clean. All were friendly and did a wipe down of some surfaces, swept and emptied trash bins. There was one young lady named Arin however who disinfected every surface in the room. She wiped down the chairs, doorknobs, bedside table and every other exposed surface, and did all her cleaning in a timely manner. I was very impressed with her thoroughness. She made me feel that the room was really well sanitized. Marcia and Bree were two nursing techs who stood out above the rest. They seemed to know and respond to what I needed before I knew myself. They were so on top of things, always making sure my water cup was filled, I had what I needed for hygiene and comfort, communicating my thoughts, questions and concerns to the nurses and the doctor, and striving to provide a level of comfort that is difficult to find as a hospital patient. I found the respiratory staff to be among the finest that have cared for me. I have chronic respiratory issues and have stayed in other hospital facilities over the past several years, but Alicia, Dan and Garrett really stood out. My first night was difficult as I couldn't catch my breath and the oxygen tube to my nose did not seem to help. I can't remember at this time what it was called, but Dan set me up with a mask system that included moisture and pulled air in from the room as well as providing the doctor's recommended level of oxygen. I was finally able to breathe with this, which was not only a great relief physically, but also calmed my nerves so that I could rest. One thing that stood out was that while he worked with me, he explained everything he was doing and how it should work, keeping my mind occupied. This comforted me (no matter how many times I go through it, it is still very scary not to be able to breathe without fighting for each breath) and calmed both my respiration and my emotions. When I was able, he introduced me to exercises to open and strengthen my lungs. As he did this he made sure that my thoughts and feelings were heard and validated. Alicia's manner was similar and each time she worked with me she also was able to put me at ease with her calm, engaging way of providing information about what was going on with my breathing and oxygen levels. Her nurturing manner cultivated a level of comfort that, again, was so welcome in the hospital setting. Garrett first helped out in the ER, and I was impressed with his precision when he tested my level of blood gasses. His focus and ability to hit just the right spot made for a pain free experience. All of the respiratory staff did good work as they took me through my breathing treatments and exercises, but these three really stood out to me as demonstrating excellence. I found the nursing staff to be top notch, and all were knowledgeable, caring and efficient. Yet Mariah sticks with me as being extra attentive and compassionate. When dealing with other issues on the floor she made sure that I was informed by other staff members if there would be any delays or changes in my care. With her, I felt that I was on top of what was happening in my day-to-day routine as an inpatient. It was obvious that all of the folks mentioned above take their positions very seriously and are dedicated to going over and above to care for others. As I said before, everyone I encountered on the Cameron staff was wonderful. I just wanted to make it known that the ones mentioned above really stand out and rank above excellent. Sincerely, Tamra Lauer

St Luke's hospital is a pretty good hospital.every time I was in the ER they have been very good to…read moreme.when I was admitted several times they took very good care of me..THe nurses and doctors were very professional and were fairly personable in taking care of me.i appreciate all they did for me.

I'm surprised to see the negative reviews - my experience at Family Medical Center in Adrian was…read morevery positive. I was able to get scheduled as a new patient within a week. The front desk staff was friendly and both Michelle and Lora Manders took great care of me after I got called back. Within an hour, I walked out with my prescriptions (they have a pharmacy on site) and refills for bloodwork, etc. The only small annoyance was that even though I filled out a bunch of paperwork online, I had to redo some of it when I got there (not a big deal). As someone who's living the nomadic life right now, this will be a perfect spot for me to centralize my medical care.

I had an appointment for 1:30pm Christmas Eve. I never got a confirmation text so i called the day…read morebefore to confirm. i was told to arrive early, so i arrive at 12:15 pm to find the doors locked and a note on the door saying they close at noon. nobody informed be that my apt changed, even tho we spoke on the phone the day before! now in my account im labeled as a 'no-show'. I'm absolutely livid and annoyed with the lack of professionalism and care they displayed.

In February of 2024, my husband was in the hospital at St. Joseph Mercy (Trinity) in Ann Arbor,…read morebeing treated for Influenza A. Per his treating physicians, he ended up dying as a result of a massive brain bleed due to a Heparin overdose sometime during the night. One of the doctors indicated that there could have been an issue with communication between the computer in his room and the pharmacy. When asked by the doctors, who were both very remorseful, what I wanted, I said I wanted to know what went wrong to assure this error doesn't happen to anyone else. They stated the matter would be reviewed and that the resulting information would be shared with me. To this day, no one has reached out to me. I have been in contact with both Patient Relations and Risk Management, both departments assuring me that someone will call me--but still no call. Here is the mission of Trinity Health: We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Among their Core Values are reverence, justice, and integrity. If someone would reach out, I would tell them that I am not interested in money, but by their lack of response, it seems that they have most certainly made it their priority.

This review to clarify is mainly for the wait time to transition from ER to a bed for an elderly…read moreparent took over 13 hours. She spent that time waiting on a gurney in the ER hallway. There is absolutely no justification for this type of treatment or service. The care and the room upon getting to the room is very good but the wait time is horrific and unjustifiable though one of the nurses said it's been that way since Covid but I still don't understand how a "professional " healthcare system anywhere can operate in this manner. Administrative and Operational improvements are greatly needed. Hospitals should not be operating in this fashion, simply inexcusable.

This ER needs closed they are slow and it really seems like they just want to occupy the rooms as…read morelong as possible for the money. I would not recommend this place I would rather die on the side of the road then support this ER

I was treated twice in the ER within 2 weeks of each other. UTI . Not getting better. Cultures not…read moredone. With antibiotics given were wrong. Hospitalized elsewhere with severe kidney infection. I was treated like I was insignificant. No physical examination. Horrible vibe. NEVER AGAIN. GO AT YOUR OWN RISK. Substandard care and staff.

Although they advertise that they open at 7am no receptionist arrived until well after 8:15am. Lab…read morepersonnel and staff? Yep, all there... but since there was no receptionist, no one could be checked in. We arrived to an unbelievably disgruntled mass of people waiting for service, with no receptionist in site, and opted to go the the hospital instead. It seemed to be completely unmanaged.

Having such easy access to a hospital was one of the reasons we chose to call Saline home. When my…read moreson severed a finger in a bicycle accident, it took us only minutes to get to the ER. We were taken care of immediately (thank goodness)--no stopping to worry about paperwork, no "I need to see your insurance card". The staff let me stay with my little guy until the meds had kicked in and his finger was reattached. I cannot say enough good things about them. On a less urgent note, this is our go-to facility for lab work, x-rays, ultrasounds, etc... The waiting area has lots of seating, and the wait goes by quickly. We are lucky to have this facility!