They are extremely good about trying to work you in when needed. All the doctors are attentive and…read moretruly care about their patients. I would recommend them to anyone and everyone.

They have a few new front desk people and they are rude and make you feel unwelcome. Front desk…read morepeople are the face of a company or clinic and they should display good attitude, care and kindness. Before there were others who used to work at the front desk and they were much better. Now these new people they display that they just want you to give the money and get out. Making profit rather then focus quality of service.

Bridge City Animal Hospital has been a blessing for our family. Everyone on the staff has been…read morefriendly, kind, patient, helpful, and professional. The website is well done and makes reviewing/updating my dog's info, as well as scheduling appointments, very easy. The email and text reminders of upcoming appointments and healthcare treatments are incredibly helpful and much appreciated! When we come in for our appointments, my spouse and I, and Sophie (our GSD, Belgian "Mali-gator", Carolina Swamp Dog mixed-up pup) are always treated with respect, professionalism, and kindness, as our Sophie is very excitable and overly friendly - a real "a party on paws"! Sophie gets loved on by every staff member she meets, taken care of thoroughly, and she really seems to enjoy going to Bridge City Animal Hospital. Each staff member - from our reception/check-in/out team, to Doc Wendy, to the vet techs who do the puppy wrangling and have to test those fresh "tootsie rolls" we bring in for heartworms - is so friendly, so patient, so knowledgeable, and so awesome we are blown away! In my 65 years I can honestly say that Bridge City Animal Hospital is the best veterinary practice I have ever taken my pets to, and I highly recommend anyone in Orange, Jefferson, Jasper, and Chambers counties who needs veterinary care for their pets to contact Bridge City Animal Hospital. They are "the best in the business"!

I have a 13 year old dog that has only been to this vet. His teeth have gotten bad so we paid for…read morethe healthcare plan FOR HIS TEETH TO BE FIXED WHICH IS 650$!!!! Without that plan it's $1100.00. We soon we're told bolt has heartworms!!!!! He has been taking a pill monthly his whole life why was that not a part of the pill???? Southeast tx, someone should of let us know that he wasn't on heartworm medicine 10 years ago!!!! So, we have to do treatment for that which btw WAS NOT IN THE PLAN!!! So they tricked me and I still had to pay almost $400.00 for the heartworm treatment that nearly kills him and we cant finish. So now, after being told that I could be reimbursed if it went this way by the VETERINARIAN (not skinner) the "I'm way to big headed and completely rude" woman that does the billing is refusing to reimburse me!!! She actually offered me a store credit!!! My dogs almost dead and I have moved 100 miles away and I was told I would be reimbursed if this happens and you offer a store credit??? That was a jab in itself. NO COMPASSION FOR HUMANS THATS FOR SURE AND WAY MORE EXPENSIVE THEN ALL THE OTHER VETS IN THE BRIDGE CITY ORANGE AREA!!!!! I really can't believe it but it's true THEY TRICK YOU INTO PAYING FOR THAT HEALTH PLAN AND THEN YOU DON't get anything but more bills!!!!! I'm so glad I will never stop by there office again. HORRIBLY RUDE PEOPLE

Really JLo? Love Don't Cost A Thing? Let me show you our vet bill…read more Wilcox Veterinary Clinic (WVC) saved my family from heartache. I didn't want one pet, but my dad and daughter seem to run the show. Our second Dog Indy, fairly new to the family less than a year old, but growing massively was hit by a car. Our local clinic said they were not equipped for the surgery he required. When I saw the Xrays my heart broke. WVC quoted us half what other animal hospitals quoted. WE (mostly my dad) have been driving back and forth from Houston to Grove, TX. Every few days to re-dress his bandages and to remove his stitches. Today he's back to his old habits of jumping on me when I ask him not to. My daughter can now stop terrorizing our older dog and wrestle with Indy once again. I'm thankful to the doctor for making our doggie whole again. *I expect to see his bionic powers soon.* Grateful to the staff for being so friendly to us and our fur baby.

if I could give no stars I would. I absolutely Don't recommend going to the groves location. I went…read morein for my dog because she had a rash on her belly found out she had lymphoma. Dr skinner never ran any test or blood work just started her on chemo, went back in for a two week check up. Still no test, xray, or blood work. Went to get a second opinion found out the chemo was doing sever damage to her liver and absolutely nothing to the lymphoma. which could've been prevented by Doing bloodwork. She then passed at the animal house due to her liver completely shutting down along with other organs. The two amazing doctors at the animal hospital even said that all the damage to her organs could've been prevented. Never will I be bring any other animal to them nor will I ever recommend them.

I use to go here when it was known as best friends animal clinic. I had just moved from another…read morestate in the west coast to Westlake, LA during the beginning of 2020 and I was looking online for a veterinarian and it led me to here. I chose this place to be my dog's new veterinarian because of the good reviews and how everyone said that Dr. Ford is an amazing veterinarian. It was easy to set up an appointment. The vet staff, Dr. Ford and front desk employees were all so nice and kind. I had no problems with any of them. Dr. Ford is a great veterinarian and even took his time to answer any questions and did thorough exams, and it's thanks to him that I know that my dog has Patellar luxation and even asked me if my dog had any limping and I said no; he had said that patellar luxation is normal in small dogs which was a relief and since he wasn't limping that it shouldn't be a concern, and to this day, my dog still hasn't had any limping. The prices were pretty good too, I use to pay about 300+ each time I went to the vet and when I came here, it was always 100 or less and with NO tax on it! (Really amazing!) I had to move out of state in 2023, it was close to my dog's annual vaccines and Dr. Ford squeezed me in that same day I called with no hesitation and 2 days later I moved out of state. Literally, the best veterinarian I have ever seen and he actually cared about his patients/clients. The reason why I'm writing this review is because I randomly got an email from a place called NVC - Lake Charles and I didn't know what that was; I googled it and to my surprise, the address matched best friends animal clinic and I found out that it was sold to them and that about 4 months ago, nvc KICKED Dr. Ford out and ALL of his staff.. like who even does that. That's just straight up greed. Dr. Ford founded best friends animal clinic and even found the place to make it into a veterinary clinic and he's the one who gets kicked out along with his staff.. like what? That's so horrible. The prices have since gone up and it's double/triple the price. NVC is a greedy corporation that likes to kick out veterinarians that have founded their own clinic to scoop it up from them because they don't want to actually work for it to find a place to lease themselves and find the clients/patients themselves. I REALLY hope Dr. Ford opens up a new veterinary clinic and everyone goes there instead so this greedy corporation can close up in lake Charles. They have even been lying to people saying he retired when he was straight up fired along with his staff. I will be attaching a link to Facebook so you all can read what NVC did to Dr. Ford and his staff. They gave them no warning or notice; they showed up to work on a Friday 4 months ago and told them that they're all fired. https://www.facebook.com/groups/sulphur100/posts/2927774914080687/ If the link doesn't work, just screenshot it & copy and paste the link on google and you'll read all the comments of what greedy NVC did to Dr. Ford and his staff OR write "Dr. Ford lake Charles vet" and the Facebook post talking about all of this will come up. So NO I don't recommend this veterinarian clinic anymore at all. If my review gets deleted, I'll just write it again and again and again.

Dr Terry Ford is no longer there, the corporation removed him and his staff from the office. I…read morewould not recommend going here any longer. Terry Ford put his patients and the owners first, built a relationship and actually worked for affordable options and treatments not upsetting products or procedures that may put you in debt or you felt forced you to do nothing because of cost. If it was going to be costly you could trust him with that knowledge it was necessary. These companies taking over only care about money and the client count.

Been with PLAH for over thirty years. Always received the best care, or I would not still be a…read moreloyal customer. I do not believe the bad review from 2021.

They blew me away! My nearly 4yr old Pug will run off every now and then. After his last overnight…read more 'escape' I needed to have him bathed. PLAH went above and beyond. He had a badly infected eye that I'd been dealing with which they immediately tackled, and then went the extra mile doing everything from grooming, caring, loving and making me feel like this was the new home for my fur baby.

We took our cat, who had an infection in her mouth and eyes, and they squeezed us in without an…read moreappointment. She received 2 shots, eye drops and a followup appointment in 2 weeks. Satisfied all around so far

Maggie was treated expertly and is now fully recovered xxxxxxxxx…read more Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxddddxxxx

Yhis is a great shop. Both my babies are treated great and their haircuts are always amazing. My…read moreonly issue is sometimes it is difficult to get an appointment unless you want to wait a month.