I had a great experience working on a custom shirt that I ordered from here. It took a while to get…read moreeverything just right but I'm glad I was patient because the shirt turned out awesome! Super soft and comfortable, and the print was perfect! The DTG print was exactly what I wanted. JoLin was so detailed and helpful every step of the way. She sent proofs and even example photos of different print methods. She was so accommodating when I needed a size change at the last minute. It was a test piece for me as I was thinking about making and ordering matching band shirts for my family. For this order, I couldn't find a specific Frog and Toad design that I had in mind so I used Claude ai to help with the picture I wanted, and then sent it to JoLin for a mockup design on the shirt I chose. She even offered to meet me halfway to pick up since the shop is not local to me. I think she went above and beyond for my order and I appreciate it. I highly recommend this shop; friendly and personable customer support with high quality products. It is hard to put into words, but this business possesses a je ne sais quoi of kindred warmth that is incredibly rare these days.

RUDE, AGGRESSIVE, UNPROFESSIONAL OWNER…read more I tried 9 other shops and at least they were HONEST with me, and told me they couldn't print my THREE shirts same day. Big Frog said they could and I drove an hour there, had great customer service from Asia! This review reflects the OWNER. I had prepaid $111, ate at a place Asia recommended nearby to wait the hour and a half, I was tracking 1:30pm. When I returned a male employee was nice and kindly checked on my order. Then the owner approached me repeatedly saying Asia went to lunch but she said the shirts should be ready by 2pm and told me he could refund me because he wanted me to be happy. I told him, "It's ok I'll wait I don't see chairs so I'll just wait here." He kept repeating Asia said 2pm. He then said he had to go warm up the machine and print the shirts to which I smiled and said, "Oh you have to print it? It's almost 2pm don't you want to get started?" His demeanor changed and I asked him why he looked mad I was joking." He yelled at me he's going to refund me my money, accused me repeatedly of disrespecting him, yelling at me, "I'M NOT YOUR SLAVE!", "YOU'RE TRYING TO TELL GO DO MY JOB." I NEVER SAID THIS! I was blown away at how he shifted the blame on to his employee and then on to me! When I told him to go ahead and refund my money, he claimed I spent 15 minutes with his designer. I did not I created my kids design! He refused to delete my kids design on the computer, turned his back on me and ignored my inquiries. I gave him the same energy he gave me! I come from a culture built on respect, and served my country with respect!! He charged towards me aggressively twice and got in my personal space. I was fully prepared to defend myself and refused to leave without proof of refund, when he yelled at me to GET OUT! As a female Army War Veteran this was unacceptable! 1) He could have been HONEST and tell me he didn't want me waiting in his store ‍ 2) He could have been HONEST and tell me he wasn't going to get my THREE shirts done on time. Instead shifted blame on to his employee and me. 3) He could have easily told me he can't fill my order and refund my money. 4) His employee being in there with us and continuing to sort shirts not saying anything to him or even looking our way SPOKE VOLUMES!!!!! I WILL NEITHER TOLERATE NOR SUPPORT THIS BUSINESS! HE WOILD NOT USE THIS SAME AGGRESSIVE BEHAVIOR TOWARDS A MAN!

Optimum Advertising is hands down one of the best printing businesses in California if not in the…read moreUS. Ged offered excellent customer service and walked us through the whole process, make sure we got exactly what we wanted. We put in an order for 30+ T-shirts, hats, decals, and banners for our golf tournament and he was able to make the turn around time very quickly. I would highly recommend Optimum Advertising and will definitely be coming back for more.

On 2019 I came to this place, I for got the man's name that did my dad's funeral banner. He did a…read moreawesome Job on it.

I am so disappointed in the quality of service I received from this business. I wish I can give…read morenegative stars. Back in December of 2024, I dropped off 2 gold baby bracelets to be engraved as Christmas gifts. I was told they would be ready by Christmas Eve; however, Upon pickup, The bracelets were horribly scratched, the gold was bent, and the lettering was outstandingly crooked on both bracelets. She didn't even clean her fingerprints from the jewelry. One of the fonts were so tiny that you're not even able to read the name. She told us she could have the jeweler polish the engraving from the bracelets and re-do the job at no charge, and they'll be ready in one week. We are now in February 2025, and she hasn't yet started on the re-engraving. I have received ZERO phone calls as follow ups and she continues to promise "they will be ready next week." When expressing my concern that it's almost MARCH and that I didn't expect for this to take several months to be completed, she had an attitude and failed to express any concern, empathy, or accountability, or an apology at the least. We just picked up the bracelets yesterday with no engraving. The jeweler has polished the gold down to almost nothing, and the bracelets are basically no good.

Great service and excellent products. He did something expedited and he helped me get it on timeread more

The guy working is a fuckin asshole. I came in to get a design of a cross printed on the back of a…read morevest. The guy running the booth said "yeah I can do it. Come back in about 15 minutes." So I did, and when I came back he showed me his own version of the design where it was just a blob of the design I originally wanted. I was thinking okay. Well it's not what I wanted so thank god he didn't press that on the vest. I explained to him how all the details were completely blobbed out and looked nothing like the original image and he tried arguing saying it was the same thing to him. You had me send you a picture of it to you and you did your own rendering to remove the background and ruined it (The photo I provided worked perfectly fine. I did a background removal on my part and it didn't look anything like what you did). It doesn't stop there. He proceeded to ARGUE and raise his voice at me and not give me back my vest unless I paid him for whatever design he created. Then after awhile of saying no to that because why would I pay for something that YOU fucked up?He tossed my vest at me and said to leave. Anyone else would have caused a scene and probably threatened you. Do better at your job and take constructive criticism, you piece of shit.

Extremely pissed off with the service !! First all i go to the stand and the girl is talking on the…read morephone with her boyfriend having a convert laughing while im explaining to her about the shirts , she still on the phone ! I told her about 3x that for the baby shirt i wanted the picture on the back NOT the front and yet when i picked them up it was on the front ‍. I get home and then like 2 hours later i take the shirts out to show them to my mom and the corners had started peeling , I couldn't go back the mall was closed already and the shirts were to be worn at my grandpa's funeral the next day . Now the shirt haven't even been washed and the picture is halfway off on most of them. Not worth what i paid .

Awesome staff, great quality, and unbeatable price. The only place I'll order my embroidered polos.read more

Very polite and helpful over the phone. I was looking for a small set of company logo embroidered…read moreshirts and it's my first time having it done. He explained digitizing artwork, pricing, and offered to give me an estimate if I emailed the logo in. Super helpful. Thanks Jeff!

I did a Minion theme for my 3 years old daughter birthday in November 2018. Kayla done a…read moreExtraordinary great job on all 5 Of our Pink Minion T- Shirts, I recommend anyone to go to her.

I have been doing business with Kayla since 2014 and i would never take my business elsewhere. She…read moreis professional all the way around, more than willing to provide you with samples of different options you have when printing, ALWAYS willing to go above and beyond, UNBEATABLE prices and always in communication. Before i found Kayla i shopped around for quotes and my experiences with other places were horrible. They wanted me to hand over cash and take a leap of faith their work matched their words. That wasn't the case with Kayla. She never made me feel pressured to go through her, but what she didn't realize is her whole demeanor and approach-ability is what made me want to take my business to her and continue to do business with her 4 years later. I recommend her to everyone i know and have not heard one complaint yet! You want QUALITY from someone who takes PRIDE in their work then go to Kayla.

Ryan was professional and knowledgeable and our shirts turned out great. They were done very…read morequickly, too.

We are so pleased with our experience with the purchase, design & completion of our son's…read moreletterman's jacket. We appreciated the personal touch from the start all the way to the completion. I definitely recommend Twisted 3 for your letterman's jacket purchase. We will be back in a few years for our daughter for sure!

great service and decent pricing. This is my number one go to spot for white t shirtsread more

They make great shirts, they work with you to get you the best deal. I was impressed with how well…read moreMy logo came out and I will be ordering again.

Loved the hand crafted Leis I got for my son!!! Thank you!…read more Ribbon lei $30 Ribbon braided lei $15

Had to find a lei for my son's graduation in a week. All Occasions came through on a short…read moretimeframe. And the lei is beautiful. Happy with the pattern.

They do an amazing job and are super helpful with all kinds of packaging. They're pricing is always…read morecompetitive. Highly recommend CMYK.

Nick is the owner the company. I've never had a problem with CMYK. They do great work at a…read morereasonable cost. They are an independent company that love to compete.