Responded to questions quickly, explained service to be provided clearly, knowledgeable,read more

I needed a process server for a small claims case, and found Legal One through Yelp. Celina was…read morequick to reply and serve the defendant but did not inform me that I needed to file the original forms with the courthouse myself or pay a filing fee thru Legal One. So court date came and went, and my case was thrown out because of bad service. This is my first small claims case, I never received a deposit return from a previous landlord and am now having to figure out the process to get the deposit back. I would have appreciated a little more info on what my next steps would have been after service, since she does this for a living. I would have paid the filing fee to save myself the headache. Instead I was just told "everyone knows that" over the phone in the courthouse. But, aside from that, but the original forms she supposedly mailed to me never arrived. So even if I knew what to do with them, I don't have them. And on top of it all I'm out another $60 because I was refused a refund, I have to pay ANOTHER process server to do this whole thing again along with the court fees, and I have to take another day off work. Thanks Celina!

I've used and recommend this company several times since Mandi took over the business…read more They are Always friendly and professional. . We hired Mandi to serve a law firm who tried to lie to us. Mandi had all the documentation ready to prove otherwise! She had our back. I definitely recommend a better process!

Mandy is amazing , She gets it done and even with difficult people. I had a tight dead line and my…read moreattorney forgot some paperwork, needless to say I had to serve again she did that too. I'd highly recommend A Better Process and I'm not her brother either a real paying customer.

I had the worst experience at this firm. I feel like I was overcharged for the lousy service I…read morereceived by the male attorney I was assigned. If I could give them a minus zero, I would.

I had a consultation with a fella who was still prepared, didn't have his glasses, and was looking…read moreup information on the web as he spoke to me. He admitted he really didn't know what he was doing. How in the world can this be a good Representation of me in court? No thank you.

Her heart is in the right place. We were facing legal issues that involved family law and a mess of…read morerestraining orders. Jennifer listened and advised us in passing. Then when we reached out, she allowed us to vent and tell her of our case, before advising next steps despite it not benefiting her financially. We will definitely seek her counsel if the ever the time comes - this time paying her just dues!

I was unhappy with Mrs Sullivan's billing practices and I hired a different attorney. Without ever…read moregoing to court or filing any paperwork my bill was $5k. Mrs Sullivan is a nice person, but she needs to improve on putting her clients retainers first and her billable hours second.

Amanda Klockenbrink was amazing. She was kind, supportive, and knowledgeable. Highly recommend.read more

I retained attorneys Tiffany Andrews and Melissa Cantu for my family law matter after my daughter…read morewas born. At the time, my daughter was hospitalized, and I was in a very vulnerable and overwhelmed situation. I had paid the required retainer, but I was repeatedly contacted about additional payments and was pressured to continue paying substantial legal fees. Because I was unfamiliar with the legal process and did not know what other options were available to me, I continued with the representation. Throughout the years they represented me, I questioned several charges on my account that I did not understand or believed were for work that had not been performed. On multiple occasions, Melissa Cantu credited my account after I raised billing concerns. One of my biggest concerns was how the case was handled. After my former spouse and I began communicating and working toward agreements on our own, I felt that I was repeatedly encouraged to continue fighting and pursuing disputes rather than resolving matters when possible. In my experience, this made an already difficult divorce more contentious and increased the amount of time and money I spent on the case. As a single mother dealing with a family law matter during an extremely vulnerable period of my life, I felt that my circumstances and lack of legal knowledge left me particularly vulnerable to pressure regarding legal fees and continuing litigation. My experience left me feeling that I was not being given enough emphasis on resolving matters efficiently when agreements were possible. After the representation ended, I attempted to resolve the remaining fee dispute directly with the office. We mutually discussed and agreed on $7,000 as the amount to resolve the matter, excluding late fees, and I understood this reflected a significant reduction. Based on that agreement, I removed reviews I had previously posted about my experience. After I later emailed to clarify the agreement and the amount being held in the trust account, communication regarding the agreement stopped, and late fees continued to accrue despite my attempts to resolve the issue. I also have concerns about the billing and handling of my case. For example, I questioned charges for periods when my former spouse's attorney was reportedly on medical leave. I was also frequently provided documents shortly before hearings and had very little time to review or understand them, despite repeatedly explaining this concern. I also recently discovered that an FL-141 form I completed and provided to the attorneys may not have been filed. I relied on my attorneys to handle the necessary filings in my case, so this was particularly concerning to me. Overall, my experience left me with serious concerns about billing, communication, case management, and whether the legal strategy being recommended was actually helping me resolve my divorce efficiently. I believe my divorce became more difficult and expensive than it needed to be. I am attaching a screenshot that provides additional context regarding the initial agreement.

Renee has been my attorney for 20 years, she is fantastic! She helped my husband & I set up a…read morejoint will and really helped me navigate changes when I became widowed.

While not every experience is the same, mine was amazing considering the circumstances. Raquelle…read morepractically saved my life. She helped me file for my DVRO to keep me and my child safe and then proceeded to fight for us in court and I was able to obtain full custody. I do not know where I would be today had she not fought tooth and nail for me the way that she did. I will be forever grateful!

I hired Becker Nelson Center and James Law firm to handle some real estate transactions. They are…read morean outstanding Law Office! They communicated well and were very helpful throughout the entire process. I really appreciate all their hard work and they will always be the Lawyers I hire when I need legal assistance in the Placerville/Sacramento area! Crystal Center did quality work at a reasonable price. She and her staff were friendly and professional the entire time. Thank you so much for the great work!

Called and explained my case to the receptionist over the phone. She said $500 for a consultation…read moreto which I agreed. That's as far as it's gone. They haven't called back and won't return my messages.

I wish I had Patricia Clark as my divorce attorney 13 years ago. It would have been very different…read moreoutcome for sure. With current information, a meeting with my ex-wife and one email, the scheduled court appearance was cancelled, an agreement made and my alimony is done! I was looking at a lifetime of alimony payments. Great staff as well. Very communicative and I got the unused portion of the retainer back. Future results may not be indicative of past performance but I give Patricia 5 stars and recommend her highly. John Forever grateful.

She was one of the rudest person I met. Judgmental and not helpful at all…read more I met with her for a consultation and right off her tone and mannerisms were rude. Didn't even really offer any solutions.