Tail Waggerz is a family owned business, and it really shows, they're different from the corporate…read morechains. Here, I feel I'm getting better personal care for my animals. When I'm out of town, I receive regular notes with really cute pictures, and it really helps! My dog and cat are both happy here, and it def makes it easier to be away. Plus, the prices are really very reasonable.

The staff is friendly and helpful prices are very reasonable my dog spent 3/1/2 weeks with them and…read moreI took him back for another stay great place

Stephanie and Zobi are the only people I trust with my dogs. I have used them for two years+ for…read moredog walking, overnight stays and boarding. They are true animal lovers who care for my pets as I do. My dogs love them. They are also both active in the pet rescue and adoption community. This isn't just a job for them. I feel so lucky to have found them both and highly recommend any of their services. They are also both very smart and able to both remember your instructions and take initiative when needed. I trust them completely and my anxiety is so much better when I know they are looking after my pets!

This is our 3rd time working with Steph & Zobi, so I felt compelled to leave a review. We are…read morereally cautious who we trust to stay over and take care of our boy, but you can tell Zobi just genuinely loves animals. Tyson (our lab) always gets so excited when he sees Zobi now & gets the zoomies They have extremely good communication, giving us regular updates & even sends us pics so we can see what Tyson is up to throughout the day! I'm really relieved we found someone reliable. We recently forgot it was trash day (we were out of town) & Zobi took out the bins for us without saying anything. They definitely go the extra mile to make sure your baby is taken care of & your home as well!

The facility is large, clean, and inviting, and its online customer service is outstanding…read more However, there were too many dogs, and I felt like the greeting and tour were rushed. I understand there is limited staff, and I realize they have to turn their attention to other customers and tasks, but I would have liked to watch our dog more through the back windows before committing to leaving her there for the day. I'm guessing there were between 70 and 100 dogs in the play area, and most seemed well-adjusted and content. However, it seemed a bit much, and I wouldn't feel comfortable leaving our dog there. She loves playing but could not connect with any specific dog and was overwhelmed by the many dogs showing interest in her. We watched for at most 10 minutes, and the whole time, she was looking to hide, running from the other dogs with her tail between her legs. The staff was present, monitoring behavior and cleaning up, so the issue for me is the number of dogs, not the staff. I asked if there was a maximum number of dogs they allowed, and without a yes or no, I was told the number of kennels they had, which was over 250. The kennels can hold more than one dog at a time, so it's feasible that 300 dogs could be there if all the kennels were full. The kennels are in a climate-controlled warehouse-type area with individual chain-link "suites" and the regular areas. The difference is a little more square footage, and a webcam comes with the suite. I'd summarize this place as the big box store of doggy daycares where you'll get everything you need, but not necessarily the best experience for the pet. This review is based on my personal experience. I am not seeking a refund, to be made whole again, or for changes to be made. It is simply informative.

They have my pups tired and clean after playcare . Have not used them for boarding yet but hope…read moreto soon

My puppies stayed overnight at Lucy's this past weekend. I loved that you can virtually watch your…read morepuppies while they're there--it gave me so much peace of mind. We also paid extra for a grooming service, which was totally worth it. Lucy's provided a progress report on how your puppies' visit went, which I really appreciated. When I picked them up, they looked content and happy, and they smelled amazing! It's clear they were well cared for. I'll definitely be bringing them back.

The owner did call us and apologize. She reimbursed us along with offered Lunas nails to be done…read moreagain by one of her more experienced nail trimmers. The conversation was great. While this was unfortunate, we are hoping to take Luna back to see her friends soon. Thank you again

Loved it the other day. They had different vendors there for their anniversary. Even took…read moreprofessional photos of my dog which I loved. Even had an agility course and my dog loved it.

I've taken both my pups to Pup Pup and Away for Power Puppy training and I can't recommend them…read moreenough. I have also utilized daycare and boarding. My older pup outgrew daycare but my younger pup is just starting. I appreciate that the daycare is training focused and not just chaos. Pups are vetted for manners. feel like my pups are safe when they come here. Lila and Bear always get compliments on how well behaved and socialized they are, and PPA has been a major part of that. The staff is friendly and knowledgeable.

Glad we found Pets Inn to board our pets. Our dog isn't…read moreneutered ( medical reasons) and we just wanted a little more than our vet clinic could offer such as more living space for our dog and more quiet, living space for our cats. Called Pets Inn based on reviews and after completing the temperament test for our dog we decided to board our 2 cats. We were very nervous and worried about our dog-I sent text to Pets Inn and they sent pictures and an update and I felt so much better. Pets Inn sent pictures of our pets everyday and kept us updated-one of our cats had a potty situation. They said they would take care of it. We appreciate being informed and their attentiveness. One of my "shy" cats-(hides at the vet) seemed to have a great time playing at Pets Inn we found her on the top perch of the tower at pick up. Thank you Pets Inn for taking care of our pets. We would recommend and use again for pet boarding.

This is NOT the place it used to be! After a 5 nights stay, my poor dog smells really bad, has been…read morecrying since I picked her up for 2 straight hours, lost a lot of weight, and now has fleas on her. No leftover food or treats were returned to me because then I could have seen how much she had been fed, which couldn't have been much by how much she's lost! I asked to see where she was staying when we dropped her off because I paid for a "deluxe suite," and they refused and referred me to photos on their website. They claimed people walking through there get the dogs barking. So are your employees invisible then? Because they have to walk through there. Those photos on their site could have been from anywhere! I guess they aren't washing bedding between pets either, or my dog wouldn't have fleas because she had none when I dropped her off! She wouldn't have smelled so bad either. She doesn't play with other dogs, or go to dog parks, so there is no chance from getting fleas that way. This place used to be a LOT better than it is now. And the smell when you walk in the door will knock you over. Never smelled that bad when we used them before and that was in the heat of the summer! Also, it was really hot in there this morning when it was only 65 outside so it's not even kept cool for the pets. It's supposed to be climate controlled. So, disappointed in this place! Idk if they are under new management or what because we haven't used them since 2024, but my dog will NEVER stay there again. My daughter's cat also unfortunately stayed there in a "deluxe suite". It's nothing more than a small cage she is kept in like at a shelter. There's NOTHING deluxe about it. I specifically asked them to leave her travel crate with her because my daughter put a shirt in there that smells like her to comfort the cat, when I picked her up they got the travel crate from a storage room and the shirt was still in it. This cat loves her travel crate and when the guy handed her to me in it he said, "she hates the crate". No, she loves it! She lays in it in my daughter's apartment during the day sometimes because it comforts her. Idk what they did but she was acting like she didn't want to be in it at all! She meowed the entire way home. She had been silent on the ride there to drop her off though. The cat smelled bad, too. So, we paid a fortune for them to neglect our animals, and not do what we asked, and refused to let me see where my dog was staying (suspicious), and charged me for a "deluxe suite" (crate) to keep the cat in. Complete sham! Why is it so hard to find a place that will take good care of your pets for you when you have to travel?! Lastly, I got pictures of our dog every day and she looked sad in all of them. But my daughter only got any photos of her cat the last day she stayed there. Pretty sure that was the only time they let her out of that crate! I don't trust these ppl and my babies will NEVER stay there again!

I have been using this dog boarding and grooming retreat intermittently for the past three years…read more Recently, I boarded two of my dogs for three days, which included playtime and grooming for my standard poodle, as well as a bath for my teacup yorkie. The online booking process was quite easy. Unfortunately, my last visit was disappointing due to overbooked grooming services and poor check-in communication. I received multiple calls with various frustrating excuses, including one that said they couldn't find the paperwork detailing the grooming style I wanted for my poodle and another that cited staffing shortages. These were just a couple of the reasons provided. I received these calls while I was at work, which was exactly why I had boarded my dogs--to avoid interruptions unless absolutely necessary. Since I remained in San Antonio, I expected better communication and reliable follow-through, especially given the high costs involved. I wish I had been informed from the start about the issues so they could have been addressed while I was not in the middle of giving presentations. After all my troubles, I was offered a 10% discount on the grooming, but they ultimately did a subpar job. I am very disappointed with the staff I spoke to, including the manager. I didn't want to express my frustration immediately, so I waited three weeks before posting this review.

Many dogs and all were happy to walk in on their own from the cars…read more Day care and overnight available, They have outdoor fenced in area for dogs to play and small little plastic pools for the summer months Staff always watched the dogs and there were many various sizes. The rates are comparable to other places. Perfect to drop off our furry baby on the way to the airport and staying next door at a hotel.

Everyone there is great- my baby absolutely loves going and seeing everyone. They have cameras so I…read morecan watch my baby play in the park- he LOVES the pool they have outside. He had his first spa day today and got to play in the park and then got treated to a bath. He looks so handsome and smells so good. They did a fantastic job trimming his nails and even gave him some doggy cologne and a bandana! If your fur-baby needs to be boarded, groomed, or to go hand out with some friends for a few hours this is the place!

Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

Took in my Westie who needed a really bad bath. After having anxiety over fireworks and puked so…read moreshe was one stinky ball of fur. They were able to schedule her same day. Location off Broadway but entrance is through the back. Very clean setup, staff were friendly. Definitely will bring my dog back.

From the owner: Dogtopia is a dog daycare and pet service franchise that offers a variety of services, including…read moredaycare, boarding, spa, and training. They believe in providing safe, supervised environments for dogs to socialize, exercise, and learn.

Pawderosa has a great team. Clean & professional. I would highly recommend any of the three…read morePawderosa locations.

Another successful stay at the Ranch! My boy, Dude, loves to stay here, drags me through the door…read moreevery time we come for boarding or day care. That says a lot. Last stay, we were gone for 8 days, originally supposed to be 6 but life happens, so I called and asked for an extension, and it was no problem. During Dude's stay, I got "Bark Mail" with pictures and updates on how he was doing. And when I picked him up, was given his "report card", which was such a cool idea. I can't recommend this place enough, the staff is amazing, the dogs are so well cared for. Thanks again,Pawderosa!